Contact Croydon

@danstugray @Sureserve_CC @JasonForCroydon Hi Daniel, so sorry to hear this. Please can you DM us the details. Many thanks

@ContactCroydon @Sureserve_CC @JasonForCroydon Two months our boiler has been leaking! 5/6 times it been booked in, we’ve had wrong parts, no shows twice where I’ve had to call and chase. Beyond pissed off now!

@MsRelaytionship Hi Andreia, thank you for bringing this to our attention. Please can you DM us the details.

@ContactCroydon I’m a resident of Croydon & today I discovered my recycling bin is missing after it was collected. I visited the council site to request a replacement, and saw that I am expected to pay £33 for a new bin, despite the loss not being due to any fault of my own.

@shoxtl2 @VeoliaUKHelp @DracorumOrder @theheebuckb Hi Carl, please can you DM us your address so we can contact the team on your behalf. Many thanks

@ContactCroydon @VeoliaUKHelp @DracorumOrder @theheebuckb this is becoming a regular occurrence every week regarding our general waste and recycling not getting done, even when you report it online it's still doesn't get done.

@hoxtonandrow Hi Matt, thank you for contacting us. Please can you DM us your address details so we may be able to get in touch with the collections team.

@ContactCroydon I live is CR8 and for last 3 weeks bin collection has been late for up to 3 days. The service has gone downhill and the tax have gone up. Terrible service!

@shazzers14 Hi Sharon, we have replied to your DM

@ContactCroydon Why no bin collection in my road? And we have to wait how long???

@shoxtl2 @VeoliaUKHelp @DracorumOrder @theheebuckb Hi there Carl, thank you for bringing this to our attention. Please can you DM us the address and we will contact the waste department.

@VeoliaUKHelp @ContactCroydon @DracorumOrder @theheebuckb #GaryCourt 3 weeks now and still no collection even though I have reported it multiple times

@shoxtl2 @VeoliaUKHelp @DracorumOrder @theheebuckb Hi Carl, thank you for contacting us. I am sorry to hear that your bin is broken and as a result your refuse has not been collected. Please DM us the address and block number for further assistance.

@ContactCroydon @VeoliaUKHelp @DracorumOrder @theheebuckb this is becoming a occurring issue every week, same excuse #GaryCourt please arrange a collection for our communal recycling

@DbrownEmma Hi Emma, thank you for letting us know. I am sorry to hear that the system has crashed. Before attempting to try again please can your Son check that His account has not been debited. If this does not go through He can take the PCN to a post office or paypoint to scan the barcode

@ContactCroydon my son has made 2 attempts to pay a PCN on your website-which crashes after payment submission. Can you advise?

@OvalroadNhw @ArkOvalPrimary @yourcroydon Hi there, thank you for bringing this to our attention. Did you report the fly tipping using the Love Clean Streets App?, can you DM us the report reference and any other info about the wall you may have. Many thanks

Today we went to the Oval Passage even though there is some improvement with additional lights, the wall opposite @ArkOvalPrimary is still badly cracked and the fly tipping is not been cleared eventhough reported to @yourcroydon @ContactCroydon and the Mayor We will keep asking

@dr_ranti @CivicMayorLBC @CroydonGuardian @michaelneal15 @yourcroydon @CroydonBMEForum @rogerkline @TheKingsFund Hi there, can we please have a location so that we can escalate this for you to the team/department on your behalf. Many thanks in advance

@ContactCroydon @CivicMayorLBC @CroydonGuardian @michaelneal15 @yourcroydon @CroydonBMEForum @rogerkline @TheKingsFund Yes, I did. The situation remains the same. Here it is tonight🤷🏾‍♀️

Croydon: one of the dirtiest boroughs in London. Inequalities of health have origins in this lack of concern for hardworking residents. @ContactCroydon @CivicMayorLBC @CroydonGuardian @michaelneal15 @yourcroydon @CroydonBMEForum @rogerkline @TheKingsFund

@shoxtl2 @VeoliaUKHelp @DracorumOrder @theheebuckb Hi Carl, apologies the communal bins have not been emptied, you can report this as a missed collection online. Please see below link: croydon.gov.uk/rubbish-and-re… KR

@ContactCroydon @VeoliaUKHelp @DracorumOrder @theheebuckb #garycourt We have not had any communal general rubbish collection or communal recycled for a block of flats with over about 200 people this needs to be rectified urgently. All 3 binroom need empty

@JeffreyTKP @yourcroydon @kerbocharge Hi Jeffrey, Please see below link with regarding EV Charging points: croydon.gov.uk/parking-street… KR

@sijames54a @yourcroydon Hi, Please email: hsg-privatehousing@croydon.gov.uk, who can advise and help assist you with this matter. KR

@ContactCroydon I have sent a DM with the detail The volume of sewage passing through to my property is increasing and is a health hazard to my family Please urgently advise next steps taken by @yourcroydon

@ContactCroydon the landlord in Cedar View Close, Old Coulsdon is failing to fix leaking sewage drain which is flooding into my property causing a huge health risk. How can a landlord get away with this?

@suzannahbrown Hi there, any issues regarding PCN's including appeals can be made to the following email PCN@croydon.gov.uk

@sijames54a Hi James, please can you DM us the details so we can contact the team on your behalf

@sps81 Hi Stephen, Apologies the plastic and glass recycling has not been emptied. I have passed this matter onto the relevant team to arrange for this to be cleared as soon as possible. Apologies for any inconvenience caused. KR

@ContactCroydon I've had an email stating missed bin collection WS/151295 has now been collected, but it hasn't. Please advise?

@AndrewFS02 @HSscorecard @yourcroydon Hi, Andrew, please email: highwayimprovements@croydon.gov.uk who can assist you with this matter. KR

This is not improving safety or protection for more vulnerable road users @yourcroydon @ContactCroydon, nor will it enable wider/diverse groups of people to cycle. We would like to see the justification for the removal of the protective wands from this cycle lane.

@HSscorecard @yourcroydon Hi, Please email: cycling@croydon.gov.uk who can assist you with your enquiry. KR

@CertifiedTai_ @yourcroydon Hi Don, if you have appealed a parking fine. The statutory response times are 56 days for formal representations and 90 days for informal representations. Please note that the current amount due will be held whilst we are dealing with the matter. KR

@yourcroydon @ContactCroydon I’ve contacted them, no one has replied to me. It seems like the is inactive.

@yourcroydon why am I getting ticket even though I’ve got a parking permit?