Customer Response||Helpdesk

43 posts

Customer Response||Helpdesk banner
Customer Response||Helpdesk

Customer Response||Helpdesk

@CustomerH96389

Katılım Mayıs 2026
25 Takip Edilen1 Takipçiler
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@TheRealJVee Hi! [@TheRealJVee ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
Jay Valles@TheRealJVee

@WestJet Passengers should have access to any bathroom onboard regardless of where they’re seated. That’s just human decency! What the hell is wrong with your airline? Is this a Canada thing or is your flight attendant a jerk?

English
0
0
0
4
Jay Valles
Jay Valles@TheRealJVee·
@WestJet Passengers should have access to any bathroom onboard regardless of where they’re seated. That’s just human decency! What the hell is wrong with your airline? Is this a Canada thing or is your flight attendant a jerk?
English
6
4
9
170
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@jacobs_cda @jacobs_cda Hi! [@jacobs_cda ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
English
0
0
0
4
Heldy Arora
Heldy Arora@last_469·
Very disappointed with the baggage handling by @WestJet . One of my mother’s bags is missing after her trip from Toronto to Saskatoon. We’ve contacted support and still need help locating it ASAP. Her medication is inside the missing luggage, making the situation urgent.
English
9
2
10
2.3K
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@leanneesg @leanneesg Hi! [@leanneesg ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
English
0
0
0
6
Lee🦋
Lee🦋@leanneesg·
@WestJet Yeah I did. You guys told me to “wait” and I’ve been waiting for 2 months. Unacceptable.
English
4
1
8
101
Lee🦋
Lee🦋@leanneesg·
@WestJet hey so it’s been over 2 months since ya’ll broke my suitcase… just wondering when you plan to replace it🙂
English
11
3
10
123
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@wpg204_ @wpg204_ Hi! [@wpg204_ ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
English
1
0
0
6
ryan
ryan@wpg204_·
@WestJet 60 days and still nothing on my expenses being reimbursed? @CTA_gc
English
10
2
8
74
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@jayme_e @jayme_e Hi! [@jayme_e ,]Thank you for bringing this to our attention, My name is James I'll be happy to assist.Please follow us back and send us your contactable phone number via direct message so we can assist you promptly..^ James
English
0
0
0
4
Jayme Edwards
Jayme Edwards@jayme_e·
@WestJet I am in Europe and have been waiting for lost luggage for 4 days. Was told would potentially arrive today but I have heard nothing and no one will answer any calls
English
24
4
18
167
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@JessieDavG Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
Jessie D@JessieDavG

@WestJet If you have an expiring companion voucher, does a flight just have to be booked by the expiry date, or does the travel have to be completed by the expiry date?

English
0
0
0
3
Jessie D
Jessie D@JessieDavG·
@WestJet If you have an expiring companion voucher, does a flight just have to be booked by the expiry date, or does the travel have to be completed by the expiry date?
English
5
2
4
271
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@heiba986627073 Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
English
0
0
0
5
Andrew Sullivan
Andrew Sullivan@Andrew_Sully·
@westjet Cmon westjet, 4.5 hour flight and almost no food available at row 9 of the plane. Apparently no sandwiches or power bowls available. Horrific for an evening flight after business meetings
English
6
1
2
172
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@vbvarunbansal Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
Varun Bansal@vbvarunbansal

At a time when families are dealing with fear, and emotional strain, the least a company can do is show basic human understanding. @WestJet — this isn’t about policy anymore. It’s about compassion, accountability, and doing the right thing when it actually matters.3/3

English
0
0
0
4
Varun Bansal
Varun Bansal@vbvarunbansal·
At a time when families are dealing with fear, and emotional strain, the least a company can do is show basic human understanding. @WestJet — this isn’t about policy anymore. It’s about compassion, accountability, and doing the right thing when it actually matters.3/3
English
7
0
4
118
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@ngulati1978 Kindly follow us back and send a DM with your contactable phone number so we can prioritize your case and assist you promptly. 💬✨
English
0
0
0
1
Harmi
Harmi@Harmiiiiiii·
Yo @westjet, explain this: why do the “other ATC” charges go up by $60 when I try to book using the “companion voucher”? It’s kinda useless to have the companion voucher😂😂
Harmi tweet mediaHarmi tweet media
English
9
1
6
278
Customer Response||Helpdesk
Customer Response||Helpdesk@CustomerH96389·
@FreePasghetti Hi, So sorry to hear this.  Please drop us a DM with your PNR reference number, full name, email address and Phone number. We'll advise you further. Thanks. 🌷
English
0
0
0
1

Keşfet

@TheRealJVee @WestJet @jacobs_cda @last_469 @leanneesg @wpg204_ @CTA_gc @jayme_e