Andrew Sullivan

@WestJet Sorry but not sorry. pretty hangry since theres no food for another 2 hours.

@Andrew_Sully Thank you for the feedback, Andrew. We will make sure to share this with the right team and truly sorry for the availability challenges on board this evening.

@westjet Cmon westjet, 4.5 hour flight and almost no food available at row 9 of the plane. Apparently no sandwiches or power bowls available. Horrific for an evening flight after business meetings

@WestJet Apologies do not make improvements. I've been a Westjet customer since the very beginning, and this kind of canned response and lack of improvement has been pushing towards other options for airlines.

@WestJet @AHoensbroech Can we improve on in-flight experience? I miss what @Westjet once had with pre-order menus, and locally sourced entrees (like Spolumbos) instead of just snack boxes filled with US products? Been loyal for over 20 years and this is getting real bad...

@Andrew_Sully That is far from ideal on a longer, late‑day flight. Would you confirm the flight number? On some routes quantities can be limited, but we appreciate you flagging this and will share it with our Catering teams.

@WestJet it wasn't a travel disruption. It was literally a change in flight number. Flight isn't until May 5.

@Andrew_Sully Hi Andrew, We’re sorry for the disruption to your travel plans. For details on flight interruptions, passenger rights, and potential compensation, you can also visit: ms.spr.ly/6016QCUX8.

@WestJet Thanks for changing my itinerary without any notice or notifications! Not only did you change my flight number and time, but you are making me miss a meeting now due to the change in schedule! /s

@WestJet @ElPunitor This is just bad. As someone who is 6'1", and already had to be picky about seat selection, this looks uncomfortable and coule be actually painful. I would not accept this for a 3+ hour flight and if you continue to outfit your fleet this way, you will lose customers like me.

The video shared is of one of our newly reconfigured aircraft. Previously, this aircraft operated with an all-economy cabin layout. WestJet pioneered making air travel available to more Canadian, through our ability to keep costs low and to offer affordable airfares – to continue to do so, we need to try new products, these aircraft accommodate an extra row by varying seat pitch between 38 and 28 inches. These pitches are in line with what you’ll find across North American airlines. We have 21 aircraft in this configuration at this time. We are closely monitoring guest and employee feedback to assess the product’s performance, comfort and suitability, while ensuring our unwavering commitment to safety remains at the forefront of every decision we make. Because safety is so important to us, it’s worth noting as part of the reconfiguration, the aircraft underwent an extensive safety and certification process. All modifications were completed in accordance with Transport Canada’s rigorous airworthiness standards and WestJet’s own high internal safety requirements.

I'm not flying @WestJet until they reverse their "seat recline" policy. It's just a cash grab that disadvantages bigger people. It sucks. I don't need them, they need me. Change it @WestJet. #cdnpoli

@TELUSsupport for visibility. Tried calling Purolator and nobody is answering the phone, even after half an hour. Easy and free is not whats happening here...

@TELUS Your "Upgrade your boxes now" is now costing me money. You were to ship on the 19th, but instead you shipped on the 20th. Purolator did not leave a door delivery note and I bet im going to have to travel 3/4 across calgary to pick it up, all because you shipped a day late.

@CORSAIR I'd love a CPU/GPU/Motherboard upgrade since @Microsoft and @Nvidia are greedy buggers who want to brick my current desktop.

What’s on your Black Friday wishlist? 👀 📝

@amazonca You are starting to lose my trust. Overnight delivery guarantees should mean overnight, not 5 days later. You won't even let me cancel so I can order a different item.

@amazonca How many CSRs is too many? I've been passed to 8 different people about an issue with my order. its been over an hour.

@UPS_Canada For some reason my package is being delayed for "Severe Weather and Emergencies" despite being in the city since yesterday. As far as I can tell there's no storms and I haven't heard of any emergencies on the roads or your warehouse..so what's going on in YYC?

@FedExCanada What is going on with your service this week? My wife has been waiting for a signature required package all day, and the estimate was at least 2 hours wrong, and meanwhile I'm waiting on the customs group to investigate a time sensitive shipment!

@pc_optimum DM sent

@Andrew_Sully Hi Andrew, thanks for reaching out. We kindly ask you delete and reinstall your app, this should clear the glitch. If you have any further issues, please send us a DM for assistance. Thank you

@pc_optimum I've yet to play, however it seems the app thinks i have.

Specifically on mobile.

@WestJet I'm having problems with looking at using points on aspects of my next flight. I keep getting an error. This a known issue?

@WestJet ...And it's been over 4 weeks since the renewal charge was on my account. I really hope this isn't the reason I cancel my card and move my loyalty to another airline.

@WestJet Looks like my expiring lounge passes (Expiry April 29) was not included in the extension. Really hope my companion voucher is delivered on time...

@WestJet Here's a question...So my last year companion voucher from my WE MC would have expired April 29th. I changed them to lounge passes as I didn't have a personal flight with companion to book at the time. 1/2