Customer Support Representative

@bookingcom Confirmation no. 5621173430 Pin code 4138 This is not the accommodations issue, it’s booking.com I made a booking for 12/04/26 to 14/04/26 YOU then cancelled my booking on 12/04/26 before I could check in at the accommodation…

@lanie_ntimain @lanie_ntimain Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom you cancelled the reservation yet I’m still charged for a “no-show”. Mind you the 7-12 working days has been 2 months now. I’m not getting resolution. I’m tired of the back and fourth.

@kuldeep_114 @kuldeep_114 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

According to the Booking.com refund policy they have completed their duration but still my money is not refunded they are making excuses only as well as they have lack of customer support service I want my money back its scam . @bookingcom @jagograhakjago

@santiblaas @santiblaas Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom Tuve un error de reserva y me di cuenta en seguida, ahora me quieren cobrar 100 dólares y no se hacen responsables

@bookingcom quiero cancelar un hotel y desde el mismo no me confirman la reserva para cobrarme 100 dólares. Como puedo hacer ??? Pésimo servicio

@BirdieGoof @BirdieGoof Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom I have sent a DM with details, I hope you can sort this ASAP as it has been a really painful experience trying to resolve this with your team...

@bookingcom HELP! Relocated and promised a refund for difference, have only been given travel credits and refused my money back - completely bizarre, only paid the relocation on the basis you'd refund me, confirmed multiple times on calls and email, you need to honour this!

@rachelsykesking @rachelsykesking Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom 2/2 today we spoke to one of your senior advisors Fatima who was curt and refused to escalate my call. She then put the phone down on me. All we are asking for is that you give us what you promised us

@kornelius_kocht @kornelius_kocht Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom I have been waiting 6 months for my refund of €1,498.01 (Booking No. 5145505120). Funds were returned to booking.com by my bank (N26) — confirmed in writing. 3 registered letters. No response. ECC complaint filed. I want my money back. NOW. Please DM.

@sonoangelamido @sonoangelamido Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom @bookingcom Reservation #6425112096 I was denied accommodation despite a confirmed booking in Ho Chi Minh. After 2+ months of delays, compensation remains unresolved. The assigned agent, Manami, is unresponsive and my DMs are ignored. Please address this case and respond ASAP

@Reporte_Indigo ​@Bookingcom @IndiGo6E @AirSewa_MoCA @airsewa_MoCAs @MoCA_GoI @dgcc_India please check booking screenshots and indigo screenshots please ready my problem also Bookingcom PNR: S6RRRV BOOKINGCOM FLIGHT NO 6E 1466 IndiGo FLIGHT NO 6E 6098

@Iamneerajgaba @Iamneerajgaba Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom Thanks. Checked. Hoping for a prompt refund basis advised timelines.

@bookingcom I did a booking for The Hosteler, Old Manali, Manu Temple, paid Rs 2633.17 through GPay. Stay from 18/6 to 21/6 under my name. Neither did I get any booking details, nor does the Hosteler have any details. Need URGENT ATTENTION.

@Edith_Roysdon @Edith_Roysdon Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom Orig booking: $697.46 for 3 nights. Quoted $944.32 to add 1 night and your agent confirmed it included taxes/fees. After accepting, total now is $1,289.72. I've spent hours with 3 agents and a supervisor with no resolution. Please help escalate . Vacation starts 6/28!

@miss_renegade87 @miss_renegade87 Kindly follow us and send a DM so we can prioritize your case and assist you promptly. 💬✨

@bookingcom Too late. I booked elsewhere!

@bookingcom I sent you a DM regarding a severe account bug (missing Genius 3 discounts & benefits). It is impossible to reach a human agent without an active reservation number. Please check your DMs! @bookingcomPA #CustomerExperience #CX #Genius3 #PricingBug #TechIssue