Danielle

@HighwaysNWEST m6 northbound. What’s happening?

@EmiratesSupport You must be joking. I have already and you sent me a link asking me how satisfied I am with your service in response? 🤣

@DRPR_ Hello there, thanks for reaching out. To assist you better, please DM us your booking details, and we’ll be happy to help further.

Emirates resumes operations Emirates will resume operations. Passengers who have confirmed bookings for this afternoon’s flights may proceed to the airport. This includes customers transiting in Dubai, if their connecting flight is also operating. Customers can check the flight schedule for upcoming flights, as well as book seats to travel via emirat.es/nowoperating. Emirates continues to monitor the situation, and we will develop our operational schedule accordingly. We would like to thank our customers for their understanding and patience. The safety of our passengers and crew is our highest priority and will not be compromised.

@binnanano @steven_dutton @EmiratesSupport @emirates Sadly, nothing! The phone lines don’t even connect 😆

@DRPR_ @steven_dutton @EmiratesSupport @emirates Any update on remaining 25% or any communication

@steven_dutton @binnanano @EmiratesSupport @emirates I got 3 emails from @emirates when the refund was processed, yes.

@DRPR_ @binnanano @EmiratesSupport @emirates Did you receive an email with proof of cancellation at all please? My flight has disappeared off the app but no communication other than initial email stating it had been received. Thanks in advance

@customer_t36171 You wish. #reported

@binnanano @EmiratesSupport @emirates My flights were on the 30th! Got my money (minus 25% 🙄) refunded within 36 hours of submitting.

@DRPR_ @EmiratesSupport @emirates When was your flight? I mean scheduled date? And did they cancelled it or you cancelled it? As our flights are for 18th so just wondering if I should request refund now or wait for them to cancel

@Sharon_DSilva @emirates I didn’t have a response but they have since updated their FAQ’s to say no fees. When I saw this I filled out the refund form and got my money back within 36 hours. However, they took 25% in fees. 😆😆 So now I’m ready to start an argument..

@DRPR_ @emirates Have you had a response to this? As I’ve heard others say fees are being deducted!

Hi @emirates - your website says customers booked for flights before 31 March can request a refund. Can you confirm that this would be a refund with no fees deducted? Your FAQs haven’t been updated to this effect yet.

@binnanano @EmiratesSupport @emirates Just saw this, sorry. Yes I will update! I suspect it will be a case of having to do a chargeback for the outstanding amount, sadly. But maybe @emirates will stand by their word!

@DRPR_ @EmiratesSupport @emirates I have found the information now so thank you Could you please update here when you get remaining 25% refund or any updates from emirates Much Appreciated

@binnanano @EmiratesSupport @emirates Yes - emirates.com/uk/english/man… It’s the FAQ “how can I request a refund” there’s another there that also indicates refunds no fees (but they took fees = £350 from me) 😆🙃

@DRPR_ @EmiratesSupport @emirates Where did you get this image from their website? As I can’t find it where they are saying refund without any fee - could you please share the direct url to this image information link?

@EmiratesSupport @emirates Hi @EmiratesSupport I have DM’d you! Look forward to hearing back.

Due to ongoing flight disruptions, our Customer Care teams are experiencing exceptionally high volumes. We're working to resolve all enquiries as quickly as possible. Rest assured, all cancelled flights will be rebooked or refunded as soon as possible, based on your preference. If your flight has been affected by recent cancellations, here's what you can do right now: 💬 Direct Message: DMs are the most efficient way to contact us right now. Please expect a 48-72 hour wait before we are able to respond. You can DM on X at emirat.es/xdm ☎️ Phone: Only call us if you are in need of very urgent assistance. Please be patient and expect a wait on hold of up to 2-3 hours. Contact numbers for your country can be found at emirat.es/support 💳 Refunds: You can request a refund for your booking if it is on or before 12 March without contacting us. Just fill out the form at emirat.es/refund 🧳 Travel Agents: If you booked via a travel agent, please contact them directly for assistance with rebookings and refunds If your enquiry is not urgent, please visit emirat.es/flightstatus for the latest updates, and contact us at a later time. Please also make sure your contact details are up to date at emirat.es/managebooking so we can keep you informed. If you need further assistance, DM us with your booking reference and flight details, and we will get back to you as soon as we can. Thank you for your trust and patience.

@binnanano @EmiratesSupport @emirates I submitted the form and got my refund 24 hours later…… with 25% deducted. So tbh, I would wait if you can. Now I am chasing the outstanding amount despite the fact their website literally says “no fees” 🙄

@EmiratesSupport Your refund request form is very confusing - after accepting all these terms how we will know if we get 100% refund of all paid amount before submitting the form @emirates please advise

@emiraats_Custs Unless you’re going to transfer me £500 Chris, you and your fake emiRATs account can kick rocks 👉🏻

@emirates @EmiratesSupport - please explain why, despite saying we can request a refund without any fees, you did deduct 25% fees from my refund? I trust you are aware of consumer protection laws and the rules around price transparency?

@EmiratesSupport - please confirm if this will be a complete refund?

Make it make sense… @RoyalMail

@CharlotteCGill In summary, Charlotte doesn’t want hungry children to have food.

A lot of people in their 20s to 30s can’t afford to have children. Why should they pay for other people’s?

Been to 6 different stores looking for @HiPPOrganic formula! None to be found. What’s going on?

Need a lifetime supply. Please help @PepsiMaxUK

@PepsiMaxUK I am so disappointed in you. Discontinuing Pepsi max mango? This is a hate crime!