Gino

@HiltonHonors hello I’m trying to activate Points Pooling, but the screen has been loading for 15 minutes… Can someone help?

@HiltonHonors hello how do I find out my program-to-date years at Diamond, nights, and base points?

@HiltonHonors hello I’m missing points from my stay. Only received points over my extras. Please assist

@AirMiles_NL hallo ik maak sinds kort gebruik van Shell Recharge maar ik ontvang mijn extra airmiles niet. Kan iemand meekijken?

@odidonederland hallo als ik het 0800 nummer bel word de verbinding automatisch verbroken…

@FlySWISS This was originally handled by Lufthansa, that’s why the case was filed there. This is regarding lost luggage reimbursement. The case was transferred over by Lufthansa to Swiss as per attached email, but no new case number was provided. Originally filed January, tranfered in May

@DutchTraveler94 Please be advised that you will have to fill out the form online so that a SWISS case number can be provided. Can you please clarify if this is in regards to baggage or delays in flights? Kind regards, Noah.

@FlySWISS Hello already back 6 months from my trip but still waiting for my reimbursement… FB ID 36934473 - LX

@lufthansa I’m going crazy being send from one to the next, just help me! FB ID 36934473 - LX (Swiss doesn’t reply to requests for help)

@FlySWISS @Lufthansa_DE I’m going crazy being send from one to the next, just help me! FB ID 36934473 - LX

@DutchTraveler94 Hi, We would like to inform you that the case number you have provided is not a SWISS case number. Kind regards, Noah.

@FlySWISS It is a Lufthansa case number that was forwarded to SWISS because we booked through Lufthansa on an SWISS flight

@ScoupyNL hallo ik krijg een foutmelding bij bon uploaden

@lufthansa Thank you

@DutchTraveler94 Thank you. I have escalated your case to my colleagues from Customer Relations and asked to get back to you as soon as possible to have your matter resolved. /Yazz

@lufthansa hello I filed a claim for delayed luggage reimbursement, got an email 27-jan that you are still working on it, any idea 4 months later why I still haven’t had an update?

@lufthansa Hello Yazz that is FB ID 36724687

@DutchTraveler94 I'm sorry to read you are still waiting for a response to your delayed baggage claim. Please provide me with your feedback ID, so I can follow up on it. /Yazz

@united 2. In rows 20 and 21 (first 2 rows in premium) HOW is it possible there is NO choice anymore on row 21? How can you run out after just one row? Do you treat Economy better than the Plus cabin that pays more than double the fares?

@united Currently on UA70 EWR to AMS. I have 2 complaints: 1. How is it possible they start with dinner service without picking up all the cans and glasses from drinks service. My tray table is full and they dump the food on top. FA just scoffs when I say something about it.

@HiltonHonors very disappointed Diamond member here. Staying at DoubleT Times Square W in NYC and hotel bar Is closed for the second day of our stay already… lovely to give us the Diamond credit but very hard to spend when the bar keeps closing for private events :’(

@Pathenederland hallo, de gratis unlimited gold 3D bril voucher die ik heb ontvangen, is die voor een zo’wn 1,50 “1x gebruik bril” of voor een luxere herbruikbare bril?

@HiltonHonors Hello I think I miss my rollover nights from 2022?

@Essent waarom ben ik terug gezet van silver naar brons?