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We’ve updated our fair use policy to be even clearer.
All Documenso plans come with effectively unlimited volume and very open usage policies, especially around signing and API usage.
The fair use policy exists to define the intended scope of each plan, so we can allow people to do significantly more without forcing rigid limits, hard caps, or permission-first approvals everywhere.
Instead of enforcing strict usage ceilings upfront, we review edge cases when usage clearly outgrows the purpose of a plan.
This gives people more freedom to build, experiment, automate, and scale without constantly worrying about hitting arbitrary ceilings.
It also lets us be more generous where it makes sense, and charge more where it’s genuinely warranted.
Does this occasionally lead to discussions? Yes.
Is it worth it? Absolutely.
This approach lets us support far more experimentation, growth, and usage within our ecosystem, while still giving us a solid foundation for our commercial offering without turning everything into a permission based process first.
This is also an extension of how we think about open source and open companies in general.
We’d rather encourage usage, experimentation, and growth wherever it makes sense, then work out sustainable commercial terms collaboratively as value is created.
That does not mean unlimited usage without boundaries.
It means we prefer cooperative conversations over artificial restrictions and permission first systems.
If you have questions about how this applies to your usage, ask us during a sales call.
Honestly, in most conversations, the answer is simply:
“You’re well within scope. You’re good.”
The policy exists mostly so we can support edge cases and extreme scale without punishing everyone else with rigid limits upfront.
If you’re building something valuable, we want you to succeed. If we need to talk, we will. If not, keep going.
No surprise shutdowns.
No forced upgrades.
No games.
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