Emily Gross

Hey @HarrisTeeter, your weekly sweepstakes seem rigged. It's almost ALWAYS a customer in NC (and rarely SC), I have never once seen a winner from GA in years of these emails. Are we not eligible?

@amexgbt You have been completely unreachable for 48 hours and going! I try to use your chat feature in the app, they say they can't help and to call. I call and am on endless hold (have tried now 4 times). How do I get through to someone to simply change a flight?!

@perelelhealth your BF code isn’t working for me, can someone please help?

@ring can you finally make this feature happen?! Allowing users to share the ability to mute a chime? My husband can’t share access to our chime so everytime my infant takes a nap I have to ask him to mute the doorbell because I don’t have the ability to. reddit.com/r/Ring/comment…

@sevendaysvt Any help on the tickets for @VermontBrewers festival? The Seven Days Tickets site crashes again and again.

@VermontBrewers Ticket site keeps crashing :(

@Phillies Hey Phillies, are you all planning to offer any Non-Alcoholic beer at @CitizensBank Park this year? Would be really great to see this added so that non-drinkers can still have a beer at the ball park. @AthleticBrewing @Heineken_US @lagunitasbeer

@WilliamsSonoma @westelm Shannon, I have just dm'd you.

@EmilyLeeGross Hi Emily, Thank you for reaching out. Please accept my apologies for the incomplete delivery. Would you please send us a private message with your order details? We are here to help. - Shannon

@westelm @WilliamsSonoma Hey West Elm! Thanks for delivering 25% of my couch on the second delivery date (first one was cancelled). Absolute worst. No idea when the rest of it will arrive. #westelm

@westelm like actually what is wrong with you? Why does this happen to everyone we know when purchasing with you? How can you LOSE A COUCH IN YOUR WAREHOUSE?

@westelm @WilliamsSonoma @westelm @WilliamsSonoma I have heard horror stories of this happening to friends and @westelm strikes again! We have been on with customer service for 2 hours now. Been hung up on and treated like garbage.

@westelm @WilliamsSonoma Picture this: You save up and spend over 4 THOUSAND dollars on a couch from @westelm , wait patiently for weeks and weeks for delivery. Get delivery confirmation and plan your entire week around it, then less than 24 hours before delivery, THEY CANCEL.

@Arhaus sooooooo upset about decorating our place with you guys! Nothing has gone right, the whole process has been a joke! Sadly, it was my first place and I was so excited to decorate it and it turned out to be ridiculous! I am really sad and upset.

After 4 contacts, the last of which had me transferred 3 times, hung up on once and on hold for 90 minutes afterwards, @Arhaus is charging me another $700 for an exchange. I will have paid $1200 In delivery fees for stools that only cost $2500. Is that typical customer service?

@Arhaus your customer service is terrible! Have emailed x3, phonedx3, left 2 voicemails and no response! #arhauscustomerservicesucks #dontbuyarhaus

@FedExHelp @FedEx @FedExHelp Either my driver or a member of the team handling the packages for my area are quite clearly stealing contents or entire packages, but I can't open a ticket to escalate this issue. You have a SERIOUS issue with theft and there's no way to report it bc of your system.

@FedExHelp Your phone system has been designed to hang up on customers & not to help people. I have had now 3 packages that either were literally cut open in transit (w/ @FedEx) & the contents removed, or this last package that says delivered over a day ago & was NEVER DELIVERED.

@BeyondYoga love your products! Would you ever consider doing some of your thicker styled tanks without the shelf bra? Would really love some more options without shelf bras - most all of your tanks (except for the light weight) have them and a lot of us prefer them without!

@LyresSpiritCo can someone help me with a bug on your site! Won’t let me apply the coupon code for some reason, just buying a single bottle.

@Chopt @Chopt stumbled across your new marlton, New Jersey location, it’s right outside of Philly! What is the opening date??

@Chopt @Chopt whoa that is awesome news! Getting closer! I’ve been saying this for a while but you guys would crush it in Philly, the city has such an appetite for chopt, please consider it!

@Chopt Any updates on new locations? Philly needs one! (been hoping for the last 5 years😢)