FASTag NETC

@RajJambhulkar Thank you for reaching out to us. Could you please share more details about your query or concern so we can assist you better? i.ki.show/52AD72EE13

Complaint register to 1033 for a fastag issue. But without resolve gave feedback of resolve. I am suffering from last 15 days and paying high amount at toll plaza although I have an annual pass of Rs.3075. @IHMCL1 @nitin_gadkari @NHAI_Official

@PayalCh_99 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

Negligence at Bhagan TollPlaza on 22 April 2026.Despite FASTag deduction,barrier hit and damaged my vehicle.FIR filed.NHAI Complaint Ref no 2026/0850,no action yet.Request urgent investigation and compensation. @NHAI_Official @nitin_gadkari @MORTHIndia @FASTag_NETC @ConsumerHelp_

@pardeepsaurer Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

@NHAI_Official @nitin_gadkari After implementing the Fastag more than 50 % of lanes are closed at toll plaza deliberately. Only 2-3 are operational. Why not reserve some lanes for paid user only and one lane for Fokat Class / Exempted.

@Amiyakumar09 Hi, we request you to kindly contact your issuing bank’s customer service desk to report the double deduction issue. They will review your complaint and may initiate a chargeback for the extra amount, based on their findings. Thank you.

I faced a double deduction at a toll plaza.FASTag did not work initially, so I paid ₹175 via upi. Later, 140 was also deducted from FASTag. Vehicle No: OD02BV8899 Date & Time: 3rd may 11:25 am Toll Plaza: Pipili Requesting refund deducted amount. @NHAI_Official @TheOfficialSBI

@jaisonavatha Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

No response yet. FASTag ₹60 deducted despite 25 min delay. Please resolve urgently. Token: NHAlCO/41309/2026 @NHAI_Official @MORTHIndia

“25 min delay at toll plaza, no response even after complaint. Token: NHAlCO/41309/2026” @NHAI_Official @NHAIINDIA

@superselector5 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

@MTPHereToHelp despite repeated complaints Sealink Tollbooth southbound jammed since 30mins! All Fastag lanes facing malfunction resulting in Jam! Urgently inform Authorities! @MSRDCLtd @CPMumbaiPolice

@RaiVimalrai bank’s toll-free helpline to know the exact reason. To avoid blacklisting in the future, please ensure timely recharge when you receive low balance alerts from your bank. (2/2)

@RaiVimalrai Hi, thank you for reaching out to us. A FASTag being blacklisted means the vehicle is not permitted to make toll payments via FASTag at the toll plaza. This usually happens due to reasons like insufficient balance in the FASTag account. We recommend contacting your issuing (1/2)

@ICICIBank @IHMCL_official @NHAI_Official FasTag issued in 2019, KYV completed per Govt SOP, auto-recharge active, sufficient balance maintained. Still getting “Blacklisted” at toll plaza. This is harassment. #FASTag

@ShivamS03954517 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

@nitin_gadkari @myogioffice @BJP4UP दिनांक 02/05/2026 को रात लगभग 11:45 बजे, दिल्ली से सिकंद्रा राव आते समय अकराबाद टोल प्लाज़ा, अलीगढ़ पर हमारे साथ गलत व्यवहार और मार-पीट की गई। हमने रास्ते के सभी टोल FASTag के माध्यम से भुगतान किए थे, लेकिन इस टोल पर कर्मचारियों ने….

@SarojKumar11830 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!

@IDFCFIRSTBank @nitin_gadkari while my car is in at my own house in unnao and my vehicle is not travelled anywhere for said date. I am surprised how that amt debited from my fastag account without journey on said date and karanpur toll. This is requsted to you please look into the matter and do the needful.

@IDFCFIRSTBank @nitin_gadkari This is inform to you I have a Hyundai Aura car registration no UP35BJ1687. I recieved a message of my idfc first bank fastag debit amt of Rs. 905 on dated 01.05.2026 at 6.05 am for crossing karanpur toll plaza at 12.03 am on dated 01.05.2026

@SskAkash Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

@NHAI_Official @FASTag_NETC @MoRTHIndia Misbehavior by staff at Badarpur–Faridabad Toll Plaza today (~09:37 AM) despite valid annual pass. Very unprofessional. Kindly take immediate action and resolve.

@shahida80554143 We kindly request you to contact your issuing bank for further assistance regarding this matter.

@airtelindia @fastagofficial @FASTag_NETC @Airtel_Presence @bhartiairtelfdn please help me I'm unable to recharge my fastag im frustrated paying double toll fee

@Azmi_Fahim_ We kindly request you to contact your issuing bank for further assistance regarding this matter.

Mah03eg5412 This is my car, it is a Fastag of Idfs First Bank. My car did not go on Atal Setu today, still Rs 250 has been deducted from the Fastag. @IDFCFIRSTBank @fastagofficial

@RonakBhatia1889 Hi, we kindly request you to contact your respective bank for further assistance regarding this matter.

@fastagofficial @NHAI_Official Please share as to how to update fastag as onwards 1 may 2026 manual entry that is VRN is going to be closed.

@NirajMandal14 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

और कितना आम जनता को लुटिएगा महोदय आपके NHAI टोल प्लाजा पे जनता को लुटा जा रहा है। मै मधुबनी से अपनी यात्रा शुरू किया BR01JZ6377 रास्ते में 2 टोल पे मेरा fastag सही था और फतुहा यहां आपकी मशीन खराब है तो मै ज्यादा पैसा क्यों ? @nitin_gadkari @PMOIndia @NHAI_Official @narendramodi

@Mr_Hk_9909 We kindly request you to contact your issuing bank for further assistance regarding this matter.

My SBI FASTag (Veh: GJ35H5279) has ₹1100 balance but shows zero at tolls. Online surrender rejected twice. Emailed helpdesk 5 days ago, NO REPLY! My money is stuck. Please resolve and refund urgently. @TheOfficialSBI @FASTag_NETC

@JatinTanwar23 Hi, we request you to kindly contact your issuing bank’s customer service desk to report the double deduction issue. They will review your complaint and may initiate a chargeback for the extra amount, based on their findings. Thank you.

@nitin_gadkari @NHAI_Official @FASTag_NETC @ICICIBank @IDFCFIRSTBank double FASTag deductions at Gadpuri Toll Plaza Palwal Haryana. I have been charged twice for my local monthly FASTag pass in both March and April. Fastag - IDFC first Bank Vehicle - HR30AC6778

@anonymous97954 Hi, please reach out to the issuing bank’s customer service desk to report the incorrect deduction. They will review your complaint and, if applicable, raise a chargeback for the deducted fare. Thank you!

Unauthorized FASTag Deduction (Theft): While my car was delivered, an unauthorized amount of Rs. 2,000 was deducted from my FASTag. When confronted, your team casually dismissed this as a "third-party issue." Let me be clear: I hired DRS Dilip Roadlines, not a third party.

@DRSAgarwal I am writing to formally register my absolute disgust with the pathetic, thoroughly unprofessional, and legally questionable service I have received from your Vizag branch regarding my relocation (GC No: 5001718)

@GauravT10216484 Hi, thank you for reaching out to us. In case of such a scenario, a complaint is to be lodged with the respective Project Directors at the toll plaza. Further, the incident may be reported at etc.nodal@ihmcl.com or call on toll-free number 1033.

@NHAI_Official @nitin_gadkari Despite of annul fastag this toll plaza display fastag blacklist and misbehave ,mostly they do not operate all gates and has to face traffic and at gate creates intentional problems & worst this is their misbehaviour and abusive language

@theluv72 We kindly request you to contact your issuing bank for further assistance regarding this matter.

@fastagofficial @TheOfficialSBI Kya fayeda aap logo kaa fastag lene kaa jab aap customer ke issue ko resolve nhi kar sakte, Mera concern sirf ye tha mujhe apne vehicle par jo new vip no laga h wo change karwana tha, Lekin usme aapki team ek mahine se ghuma rahi hai,