Gavin James

@Autoglass Hi, I called on Friday to book an urgent appointment as my window is cracked. I was promised an appointment this week or a call back to confirm but neither has happened, what's going on please?

@waitrose Is it ok to lie to customers? I raised a complaint & the response I got was"The substituted haddock fillets are priced at £7.50. Since they were a substitute, the amount was reduced, and we did honour the original offer." I've been charged £7.50, how is that discounted?

@waitrose Can someone reply to my DM urgently please, delivery is an hour late an no one has been in touch at all?

@MaldonTCouncil @Maldonparkrun Parkrun is great & will bring huge amounts of money each Sat, especially in parking fees. Yet you have a parking warden inspecting each car whilst runners have just started. Looking for opportunities to fine this community seems very off??

@Plusnet Day 1 with Plusnet, internet has gone down completely 🙈. Is this a sign of things to come?

@OctopusEnergy @g__j Hi, I switched to the new intelligence driving pack which should have saved me a decent amount, but my first bills actually higher! Can you send the itemised, by the hour, bill again as something is clearly not right, but I have no way of checking?

@KFC_UKI_Help Hi, placed an order online to pick up, payment taken but I've received no email or confirmation - how will they know it's me?

@KFC_UKI Hi, placed an order online to pick up, payment taken but I've received no email or confirmation - how will they know it's me?

@HSBC_UK Hello, I started an online Balance transfer application earlier and was accepted. However the screen timed out when setting up the actual transfer - how can I get back to the application?

@g__j @117Coaching @OctopusEnergy @OhmeEV Same happened to me - I've been asked to jump through hoops to 'prove' it's not my fault, despite it working perfectly fine for over a year. Octopus are trying to say it's somehow my fault or some other app is causing it, despite just having the base Tesla and Octopus app

@117Coaching @OctopusEnergy @OhmeEV please could you DM me your details and we'll look into what's happened.. thx

Octopus innovate and I enjoy being part of that. Recently there have been ‘scheduling errors’ on Octopus Intelligent and customer service said it’s tough you have to pay full day rate. I’ve scheduled as req’d why am I penalised if it’s the system? @g__j @OctopusEnergy @OhmeEV

@coopuk Hello, just did a shop that I need the receipt for but didn't get a printed one - I scanned my membership app, can I get a receipt on this somehow?

@WeAreOpenreach Hi, I submitted the form and have just had an answer back that doesn't actually answer my question in any way - now what do I do?

@GavJamDob Hi Gavin, please fill this form in and our fibre team will look into this for you. openreach.com/forms/fibre-br… ^Gareth

@WeAreOpenreach Hi, was on the fibre checker & accidently clicked on next doors house- they are getting x2 my download speed and x4 upload. Then I checked the other side - the same, and so is my neighbour opposite. Why am i the only house in the street with such awful speeds?

@essexhighways Hi, there are three way traffic lights on the A414 Danbury at The Bell roundabout. They aren't on your Live map, and no one is working on them so it's just causing traffic chaos - what's going on please?

@TheAA_UK You can't charge a cancellation fee if I cancelled before the renewal. And now I have to call, great! Your entire service has been awful - I will also be cancelling my home insurance and breakdown cover with you.

@GavJamDob Hey Gavin, this may have been due to the cancellation fee. Please give us a ring on 0330 053 0239 so we can get this looked into.

@TheAA_UK Not only did you renewl my car insurance after I asked you not to, you have refunded me less than you took!! Please look into asap

@GolloOnike Have you been to Danbury? I emailed you last week asking your view on the Hammonds Farm development and you have ignored me - how can I vote Labour nationally if you ignore local concerns? @Keir_Starmer

We've been speaking to voters across the constituency, from Maldon to South Woodham Ferrers to Burnham-on-Crouch. So many people here are ready for change. #votelabour

@bt_uk My service was due to be fixed by yesterday, but it's still broken - I've had no update or correspondence. I have a live complaint, yet emailing my 'guide' 4 times and absolutely no response, not even an acknowledgement. I want this escalted to a senior Manager now.

@WeAreOpenreach Hi, apparently I have a network fault and it's with Open reach but BT are telling me you're not responding!? How do I get an update on when you will fix?

@bt_uk DM sent please respond

@GavJamDob HI, Thanks for contacting, Trevor's my name and a guide. Sorry you are having issues with your service. Please DM over your BT account details and we will check it out. ^Trevor

@bt_uk these are my internet speeds - please justify why I pay over £35 per month for this!!! I'm trying to watch formula 1 live, you have 10 minutes to fix or I want a refund