HSE Ireland

@spelltris Hi Aisling, I would advise you to submit your feedback on the hospital's website here: muh.ie/index.php/for-… or contact the Patient Liaison Officer for Mercy University Hospital - Ms. Tracey Dinneen on (021) 493 5622 or 086 467 9656

How can a public pain specialist just randomly discharge you after seeing him for over 15yrs when you see him for multiple issues that haven't magically disappeared . And now have to go back on a fresh waiting list to just been seen and that will take about 3 years and @HSELive

@RyanW_CFC The viral load is measured to see how well treatment is working. When the virus can no longer be found in blood, it's undetectable. Most people will have an undetectable viral load within 6 months of starting treatment. You can see more information here: www2.hse.ie/conditions/hiv…

I feel like @HSELive are just blatantly releasing advertisements with misinformation regarding HIV by saying “you can’t pass it on” even though that’s literally THE main way it’s transmitted. Through people/the transfer of bodily fluid, be that blood, semen or saliva. Why lie?

@RyanW_CFC Hi there, HIV is treated with antiretroviral therapy. The medicines stop the virus reproducing in the body, lets the immune system recover and stops further damage. Regular blood tests are part of treatment. These check your viral load - this is the amount of virus in your blood.

@ping4682 Hi there, I’m sorry to hear about your experience. If you wish to make a complaint, you can do so directly with the hospital or through HSE ‘Your Service, Your Say’, where your concerns can be reviewed. You can find more information here: www2.hse.ie/complaints-fee… Kind regards.

16 hours in Naas a&e went in with difficulty Breathing can’t eat or drink can’t swallow seen the triage nurse at 6pm yesterday and 16 hours later I’ve had blood pressure taken not even bloods done it took 3 attempts to get a pain killer over 4 hours I’m in agony @HSELive

@SaoltaAdvocacy Hi there, can you send us a private message with some more information so we can assist please?

Completely frustrated trying to get the person on @HSELive to process my Organ Donation opt out on the phone. Kept insisting over and over again either I register with MyGov and bring down Digital Wallet or I needed to upload Facial Recognition .

@AddressingLife Hi Tracy, You can use the below page to find information on the total number of public patients on waiting lists nationwide and how long they are waiting. You can also see a breakdown of waiting lists by hospital and specialty. www2.hse.ie/services/activ…

@HSELive Tell me how long public waitlist on the medical card is for a physiotherapist in County Wexford?

To get an MRI, I need a referral from either a GP, Consultant or registered Physiotherapist. The hospital ED couldn't give the referral despite being the one to suggest it after examining my knee & having an x-ray done. Why isn't the ED able to refer for an MRI? @HSELive

@AddressingLife These providers are better placed to organise imaging and manage ongoing treatment. With injuries like a knee problem where there’s no fracture or dislocation, MRIs are often not done immediately.

@AddressingLife For scans that aren’t urgent, MRIs are typically arranged as outpatient tests. This requires follow-up, coordination, and continuity of care, which EDs are not set up to provide. That’s why patients are often directed back to their GP, a consultant, or a physiotherapist.

@AddressingLife Hi Tracy, Emergency Departments (EDs) are focused on urgent, short-term care rather than ongoing management. Because of this, they usually have very limited access to MRI scans, and in some hospitals they may not be able to request them directly at all.

@dunnepeopletown Hi Sarah, Thanks for confirming. Could you also please send us a private message with your contact details so that the team can look into this for you? Kind regards.

@HSELive Hi Peter, this was the appointment that appeared in the app. I got one for April 30th then 2 days beforehand it was rearranged to this. I thought that it was great the HSE is going paperless where it can so I don't have to worry about minding the letter it is on my phone

Loving life today, took a day off work to go to @UHW_Waterford for an Opthalmology appointment that was sent to me on my @HSELive app only to be told when I got there that I had no appointment and that staff in Waterford don't have access to the app...

@dunnepeopletown Thanks for sending this on Sarah. Would you mind sending us a private message so we can follow up?

@dunnepeopletown Thanks Sarah, We'll follow up on this here to find out how this happened and will come back to you. Regards, Peter

@dunnepeopletown Hi Sarah, We can understand your frustration re the appointment. Can you send us an image of the appointment notification you received on the app please. Many thanks, Peter

And I should have known that I didn't have an appointment because I got no letter in the post, and basically I am a moron for following @HSELive app 🙃

@ManitouStultus @Independent_ie Plans are being developed to manage their care upon return to Ireland, including quarantine and active monitoring in line with ECDC guidance. Quarantine arrangements will be determined on a case-by-case basis and symptomatic individuals will be assessed and treated as required.

@Independent_ie @HSELive are you planning quarantine till you sure they are not sick?

Ireland among countries to send planes to evacuate passengers on hantavirus-hit cruise ship buff.ly/KEW3siI

@ManitouStultus @Independent_ie Hi there, The National Health Protection Office (NHPO) is preparing appropriate follow-up and care arrangements for the two Irish nationals on board the MV Hondius. Decisions regarding repatriation will depend on their medical status and public health guidance.

@coraangel_26 @GovIE Hi Córa, I am sorry to hear that. You can provide feedback on any HSE service on our website here: www2.hse.ie/complaints-fee…

Spent almost 3 HOURS WAITING FOR THE DR today @HSELive @GovIE this is absolutely insane and not acceptable

@Reamonn_B @griptmedia Hi there, Thanks for your message You can remove yourself from the opt-out register on our website here: www2.hse.ie/services/organ… If you need help opting out, you can contact our HSE Live team on 1800 700 700. Kind regards.

@griptmedia Every time I try to opt out it says my PPS is incorrect Convenient that ! @HSELive

The number of people opting out of the HSE’s organ donation system is on the rise – with new figures showing that almost 62,000 people have added their names to the Opt-Out Register since the law changed last June: gript.ie/almost-62000-p…

@HealthWatch_ie @DaireONeill24 Hi @DaireONeill24 can you send us a private message so we can assist please?

Just had a good laugh. My daughter was at the Doctor's a while back to get insoles, and we just got the invoice. I rang them up to pay the €35 to the HSE, but they told me they don't accept card payments and asked if I have a Chequebook. Has anyone under 40 ever had a Chequebook

@theirishguy2016 @ConnollyED2 Hi there, thanks for passing on your feedback. I hope you are doing okay. I will pass your thanks to the hospital.

@HSELive I attended A&E last Wednesday evening and was admitted to the ward on Thursday. I have to compliment the staff @ConnollyED2 in Blanch for the way I have been treated. The nurses, doctors and staff work incredibly hard and provide great care and attention. Thank you 🙏