Haslemere Commuter

860 posts

Haslemere Commuter

Haslemere Commuter

@HSLcommuter

An ex-@SW_Help commuter hibernating from Twitter until the coronavirus crisis is over

Haslemere, England Katılım Mayıs 2016
81 Takip Edilen162 Takipçiler
Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@hammerdivone @SW_Help @swtrains_watch Understand that the reason for not having advance tickets may be journey time related - however Winchester is 55 minutes from Waterloo (less than journey to Liphook and roughly equal to Haslemere) though advance tickets are sold on that route.
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Paul A
Paul A@hammerdivone·
@SW_Help @SW_Help 30 hours, still waiting for an answer. Seriously how difficult is it for you to answer a question about available fares on your own website? If you are awaiting colleagues then give them a kick and tell them sort themselves out! @swtrains_watch
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Paul A
Paul A@hammerdivone·
@SW_Help I appreciate I asked a really difficult question but given it's your website I'd expect you to know the answer & respond within 9 hours. If you don't know the answer then perhaps you could ask someone who does, as your profile says you "...answer your questions"???
Paul A@hammerdivone

@SW_Help please explain why I can get adv single tickets from PTR but not from LIP? Going LIP-WAT at 14:00 returning next day the cheapest fare is £38 return, from PTR-WAT is £14. This makes no sense at all @swtrains_watch @railandroad

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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@wightlinkferry As a multilink holder regularly going back and forth to the Isle of Wight it is quite disappointing that the last Cat from Portsmouth is at 16:15 - this is utterly useless for commuters
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Wightlink Ferries
Wightlink Ferries@wightlinkferry·
We’re starting 2021 with more sailings! From Monday, 4 January, there will be earlier and later FastCats linking Portsmouth and Ryde and more weekend sailings between Lymington and Yarmouth. ➡️ bit.ly/2VBl4jx
Wightlink Ferries tweet media
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@SW_Help please could you provide me with the formation of the 0800 Waterloo to PMH tomorrow?
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@RexKram55112378 Out of interest - any idea why 1P01 is run? Seems strange to have a service leaving Waterloo as late as 00:50
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Officer Wibble
Officer Wibble@RexKram55112378·
My latest ever booked finish tonight as I’m doing the 02D32 Fratton to Portsmouth, and the first time I’ve ever worked 1P01 after a decade as a guard.😂
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SWR Help
SWR Help@SW_Help·
@HSLcommuter Hi, this is scheduled to be a 12-car 450 service (Blue). We have not been advised of a reversed formation for this service, so cycle spaces (2) will be in coaches 3, 7 & 11 ^AJ
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@SW_Help Please could you provide me with the train formation of the 16:23 HSL-PMH and which coach the bike racks are in?
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
Very good service this morning from @GWRHelp - would be good to have these trains on the Waterloo to Portsmouth line...
Haslemere Commuter tweet media
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Timmo
Timmo@timbo2050·
@HSLcommuter Are you back into london once again?
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@SW_Help Would just like to pass on my thanks to Toby, your guard on the 16:20 Waterloo to Exeter - exceptional service walking through the train checking if any customers need any help with their journey due to the delays - extremely impressed @swtrains_watch
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British Airways
British Airways@British_Airways·
@HSLcommuter I'm sorry for the delay in getting back to you. If you can send us a DM with your full name and booking reference we'll see if we can help you with this. Just so you know, we may need to ask some additional security questions. Khalil twitter.com/messages/compo…
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@British_Airways - promised a call back by your call centre 3 weeks ago regarding making a booking using a voucher, still no response and can not get through on phone. Please could you assist.
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Rt Hon Sir Grant Shapps
Rt Hon Sir Grant Shapps@grantshapps·
Given the exceptional circumstances I've arranged for refunds on ADVANCED TRAIN 🚃 TICKETS purchased, as well as SEASON TICKET holder refunds for time ⏰ unused. Please contact your train operator for details. Please share to spread the word and help everyone #StayHomeSaveLives
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SWR Help
SWR Help@SW_Help·
@Hammered1966 Hi, refunds will processed from the last date of use. Our finance department is currently very busy and not fully operational following government advise. Refunds will take longer to be received. ^MC
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Dale paterson
Dale paterson@Hammered1966·
@SW_Help hi, would you be able to advise when we can find out about season ticket refunds and confirm they will be back dated? I requested a refund over two weeks ago and haven’t heard anything yet. Thanks very much
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Haslemere Commuter
Haslemere Commuter@HSLcommuter·
@grantshapps @swtrains_watch @grantshapps Thank you for this. I understand that SWR are unable to process any refunds on season tickets, meaning many customers are £000s out of pocket in a time where many are furloughed (they are also still charging an admin fee) - might you be able to follow up, please?
Haslemere Commuter tweet media
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