Sara

@VisionExpress Done

@HasteukS Hi, Sara! We’re really sorry to hear about the delay and the frustration this has caused. If you can pop us a private message with your full name, date of birth and postcode, I’ll be more than happy to check your order.

@VisionExpress is it time you changed your name? 7-10 days is not “express” service anymore, right?

@VisionExpress I have already done this but will do again as want it sorting

@UberUKI_Support price has been increased as well

Why have you private messaged me, I understand you have said it needs to be account holder but no concern about the situation at present!

@UberUKI_Support my daughter is currently in a uber where driver is asking for cash on top of fare on app! She’s on her own and obviously concerned

@LNER is there something wrong with your app as ticket no loading and looks like I’m going to get fined.

🌟 A £30 gift from TrainPal is waiting for you—show your support and we'll share the prize! 💵 t.trainpal.com/BTPYtLD?ch=Twi…

Looking for a Here & Now - The Steps Musical ticket tixel.com/u/1236456

@LNER How long are refunds for change of plans taking at moment.

If you have travelled on a train that was more than 30 minutes delays since Tuesday 9 September please make a manual Delay Repay claim here: lner.co.uk/support/delay-…

📱#LNERUpdate Automated Delay Repay, and confirmations emails once a Delay Repay claim has been updated/completed, have both been reinstated as of 17:00 on Saturday 13 September. Thank you for your patience whilst we looked into this and we're sorry for any inconvenience caused

@LNER 19:30 train from kings cross is showing delayed with no times, are we allowed to get on 20:00 as need to get home tonight? Thanks

@AnyVan can anyone gel with our booking as we’ve been trying to get hold of driver but he’s not answering

@GC_Rail Thank you, do you know where it departs from in station

@HasteukS Yeah you can get later connections with CrossCountry and TPE. Ticket acceptance is in place only on the 1702 and 1732 EMR services from St Pancras though. ^LA

@GC_Rail what alternative train can get now your 16:48 out of kings criss has been cancelled

@GC_Rail If 19:21 is missed, can I get a later one

@HasteukS Please travel on the 1702 EMR service towards Sheffield, changing there for the 1921 CrossCountry service towards York. From York, you can travel on the 2039 TPE service to Eaglescliffe. Apologies for the cancellation. ^LA

@GC_Rail I can’t see a 17:02 on board, where would that be showing

@GC_Rail Apparently can’t get on any other secure which seems very unfair

@GC_Rail Eaglescliffe

@denisebarbour @SkyUK @alasdairmulhern I’ve managed to find bit as I already pay for sky cinema the selection of offer is a bit rubbish which is disappointing

@SkyUK @alasdairmulhern I hadn't been able to find this either Alasdair, so thanks @SkyUK

@SkyUK Got a goodwill gesture of a free movie from Sky Store because of the recent outage, but I don’t see such an offer in my Sky store..

@denisebarbour @SkyUK @alasdairmulhern It’s never been there, has it!!