Will Birch

@avanti_MD @AvantiWestCoast FYI @avanti_MD is a scam account posing as #AvantiWestCoast customer service calling via WhatsApp and claiming to send instant refunds/compensation via Remitly. #scamalert

Be careful when buying tickets online from @AvantiWestCoast tried to pay for tickets and 3 times with different cards got "sorry, we couldn't take payment" but have been charged for 3 transactions. Perhaps opt for a safer method of buying your ticket. #avantiwestcoast #scamalert

@AvantiWestCoast Thanks. Already tried that but number busy. I think other customers are finding the same problem. Perhaps @AvantiWestCoast should close its online ticketing until it can safely take payment to PCI standards again? @PCISSC

@HelloWillBirch I'm sorry once again for this Will. The Customer Resolutions team may be able to advise further, their number is 0345 528 0253, options 7 and 5, they're open until 2200 this evening - Lauren

@AvantiWestCoast My travel is in fewer than five working days and you have tied up my money for that time.

Thanks for confirming Will; I appreciate how frustrating this is and I am really sorry. The payments will return to your available balance, as you've mentioned, within the next 5 working days and if you wanted to purchase tickets still, then I would advise doing so after you have cleared your cache and cookies to get rid of any bugs that may be lingering - Lauren

@AvantiWestCoast Yes, payments pending but now several hundred pounds ringfenced until your system is fixed enough to refund me. So I'm effectively paying for your failure with money I won't get back for several days. And because of this I can't book alternative travel arrangements.

@HelloWillBirch Hey Will, I'm sorry that you've been affected by this. It is a technical fault that the team are working hard to fix. Can you confirm that the three amounts taken are pending payments and that they haven't been debited from your account? - Lauren

@iBruvver @EthanGlackinMcC All Saints, West Dulwich. Beautiful photo Ethan...

@EthanGlackinMcC Where is this?

Just as a warning to others, I think that @lastminute_com may have ceased trading. In that they are impossible to contact (all phone numbers cut off and live chat in a loop) and not completing flight bookings. Perhaps best avoided.

Travel with @FlySWISS at your own risk. Six days after baggage went missing, 8 calls to Swiss Air customer services and hours spent online no one seems able to register the bag as missing let alone track it down as no one takes responsibility. The message is "We don't care."

A new level of excellence from @YodelOnline This apparently is a 'safe place'. 1km from the address. In the open. About 1000ft above sea level. Next to a cattle grid. Parcel contains live plants. @suttons_seeds maybe choose a delivery partner that delivers to, well, the address.

@joesargent87 @ShawSoc @Abbey_Norman @MFPTheatre @SarahThorneThea Thanks Joe!

@ShawSoc @Abbey_Norman @HelloWillBirch @MFPTheatre @SarahThorneThea Best of luck guys. Smash it! X

Break a leg to @Abbey_Norman, @HelloWillBirch and all the @MFPTheatre company, who open the Broadstairs REP season at @SarahThorneThea this evening. Tickets- ticketsource.co.uk/sarah-thorne-t… See rehearsal shot amd postet below...

"You, boy, what tier is this?"

So, just in time for Christmas, here is more Brexit Mockumentary from the lovely people at Able Archer.

@sydneyamee @Kaldwen @teamablearcher @sydneyamee it's just a matter of finding your spirit animal...

@Kaldwen @teamablearcher This was such a corpsey day for me 😂 (as they all were) @HelloWillBirch

With the approaching #release of Ep 4 on 16/12/20, we're #revisiting our favourite Negotiations moments: Clive meets Boris Johnson for the first time. Want to see more of our #Brexit #Mockumentary? Eps 1-3 here: buff.ly/2FBblQO #SneakPeek #webseries #Satire #bojo

@revdstephenson I think there is many a church fretting about audio interfaces at the moment...

Take a look at the fabulous #FarewellGBS company #ShakesVsShav directed by @joesargent87 & Michael Friend has compiled & directed 'Shaw's First and Last Thoughts' Thanks to #BabelColour (@StuartHumphryes) for the use of his vibrant colour #GBS image. @SupportBritish #GBShaw

Probably useful to know if any of you are planning any touring in the near future... 😞

Can you help @foodbankNorwood @BrixtonFoodbank Do you or anyone you know have access to a van that could be loaned or leased to us?  Please do get in touch if you are able to assist.  media@norwoodbrixton.foodbank.org.uk @lovewestdulwich @westnorwoodnews @hernehillforum

#SaveTheArts #LightItRed

ABSOLUTELY 👏🏻 NOT 👏🏻 Our industry is on its knees. And you’re going to pay £200 to Mr Fredrickson from down the road? PAY PROPER MONEY FOR A PROFESSIONAL ACTOR. I’ll cast it for you!