Ihab

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Ihab

Ihab

@ihab

I do Brand Marketing, Technology Transformation and Customer Experiences, basically I make an Impact. Tweets are my own.

Dubai Katılım Mayıs 2011
1.3K Takip Edilen4.5K Takipçiler
Ihab
Ihab@ihab·
@emkwan We’re all very happy for you. That’s about it.
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EMKWAN
EMKWAN@emkwan·
For the last 3 weeks I’ve had to keep this quiet… but I’ve genuinely been honoured to be one of the first people in the world invited to Rome to see the new Ferrari Luce. 🇮🇹⚡️🐎 Love it or hate it… this is a HUGE moment in Ferrari history and being part of the global launch honestly feels surreal. Grateful for every single one of you supporting this journey
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Rome, Lazio 🇮🇹 English
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Ihab
Ihab@ihab·
@geverduin I think a part of their role is to not offer a good customer experience!
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Gio
Gio@geverduin·
@ihab There is always a pattern in randomness! Just need to be able to zoom out far enough to see it. I don't know why but typically airport security has the worst customer experience 😂
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Gio
Gio@geverduin·
I travel over 150k miles a year, across the world. Never had any problems with my backpack that always carries the exact same things - neatly packed in organizers (I'm that guy, yes). So when I just had to spend 30 min watching someone at airport security ransack my bag without telling me what they're looking for, or without actually finding something, in the process taking out a picture my twins drew (which I always carry with me) and crumbling it - yeah that's gonna piss me off! F you guys. For real for real.
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Safwan AhmedMia
Safwan AhmedMia@SuperSaf·
Hot take: The UK has the best food in the world!
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Ihab
Ihab@ihab·
@ALJVD1 Wait, I thought Salik and Parking were Taxes. Are we taxing the tax? Taxception?
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Λ l@ALJVD1·
taxes (Salik and Parkin absolutely sending people rn)
GIF
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Ihab
Ihab@ihab·
@dxbdrp @emirates Have you contacted them? Maybe they need some time to adjust and recalibrate requirements.
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Dan Pérignon
Dan Pérignon@dxbdrp·
@ihab @emirates After 150k miles, as Platinum, they give you a rollover towards the next year. They have now set the renewal at 120k, which i already hit. On 145k now but they still say i need 5k to qualify despite being 25k over the 120) - even so, they won't rollover anything until 150k
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Ihab
Ihab@ihab·
On the 20th @Emirates updated #Skywards. Extensions to tier validity, reduction of tier requirements and, of course, devaluation of Skywards miles value. Why is there no communication on this? A banner on the website is not sufficient. Why no email and in-app comms?
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Ihab
Ihab@ihab·
I’m a Skywards guy, through and through, and quite clued in (more than the average guy at least), pretty much in and out of the Emirates site & app regularly, and to still find out on Reddit? We deserve more transparency and communication @emirates
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Ihab
Ihab@ihab·
Imagine your bank updates your interest rate or fixed deposit interest/profit rate without warning? The regulators would be knocking before the coffee machine finishes spinning.
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EMKWAN
EMKWAN@emkwan·
@ihab @etihad @EtihadHelp Crazy paying B class for a seat on a modern aircraft only for it to be changed to one from the 1990s it’s the 3rd time it’s happened days before. I get in emergency cases but yeah 🤷‍♂️
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EMKWAN
EMKWAN@emkwan·
Hey @etihad @EtihadHelp I’ve got a flight coming up and you’ve changed the aircraft 😭 I’m going back to the 90s can I vent in the DMs plzzzzz
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Ihab
Ihab@ihab·
@emkwan @etihad @EtihadHelp Yeah i know what you mean. Happened to some folks booked in Emirates A380 Business Class and got the 777 (older model) which unfortunately wasn’t comparable. I understand if it’s one of the refurbed 777 with the new Business Class but to get the old stings.
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Ihab
Ihab@ihab·
@habidz Also thank god I wiped my account yesterday.
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Abid Masood
Abid Masood@habidz·
@ihab U were right they have devalued another 20%. 😭
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Ihab
Ihab@ihab·
I’ve been in the Emirates ecosystem for a while, but these devaluations pinch. Worried about the one in the 20th. I used to upgrade to business with like 20-30k miles to the UK. That’ll get you an extra legroom economy seat now 😂
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Ihab
Ihab@ihab·
@habidz Nooo already? Been so busy with work then vibe-coding that I forgot to check lol damn. 20% :(
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