James

@Kent_cc @KentHighways Another day @Kent_cc @KentHighways and I’m still awaiting someone to contact me either by phone or on here. The level of disregard you’ve shown so far is just incredible.

@Kent_cc @KentHighways Good evening, @KentHighways @Kent_cc. Still heard nothing from you regarding the terrible job your staff did of mowing the verges and, in doing so, covering my vehicle in the waste. Common decency suggests you should at least respond to someone when your staff have failed.

@Kent_cc is this the standard of grass cutting and cleaning up you’re satisfied with? Your team have destroyed the verge and left my cat absolutely covered. The whole street is a mess. What will you do about it?

@Kent_cc @KentHighways Hi @KentHighways, still no reply from you here or from my recorded telephone call with you yesterday.

@Kent_cc @KentHighways Thank you. I’d like to know when someone will be coming to a) clean the grass off my vehicle properly, b) remove the spoil from the mowing which is now all over the road and c) repair the damaged verge @KentHighways

@Magnum_Tom5 @VueHelp Exactly this. Just embarrassing on @vuecinemas part

@VueHelp @JamesK1_ "If only your grandma had spent hours reading a 56 page document she'd have seen that thing most other companies already do we can't be bothered implementing "

Trying to use my son’s @vuecinemas gift card to book a film for him, only to find you cannot use it online! Given his grandmother ordered it for him online, how do Vue justify this absolute lunacy?

@VueHelp That’s a really poor response, frankly. You know it’s a poor system, you can’t be that deluded. But you’ll hide behind terms and conditions, rather than do the decent thing and provide proper customer service. Very poor.

@JamesK1_ Oh, we are sorry for that however even on the Terms and Conditions of the Gift Cards states that it can only be redeemed at till point

@UKPowerNetworks @UKPowerNetworks! I did as you asked & contacted your customer care team via email. Unsurprisingly, they don’t care. Hiding behind legislation, you’ve absolved yourselves of the responsibility you have for the damage you caused to my property and washed your hands of me. Thanks

@JamesK1_ There's nothing further I can do from here. That number is for the complaints team who will be able to look into your situation and investigate further.

@UKPowerNetworks just spoken to your team currently fixing whatever this issue is and they said “yes, highly likely the network fault has caused the light to break as it was strobing/flashing night. Still want to tell me I need to pay to replace it? (3)

@UKPowerNetworks say they’ll answer your questions, unless your questions relate to them damaging your equipment then asking you to pay for the repairs, whilst essentially accusing you of lying. Then they’ll wash their hands of you.

@UKPowerNetworks I see your team manning social media are as useful and compassionate as your team dealing with the phones. Well done.

@UKPowerNetworks I’ve already spoken to your team via phone today who essentially told me to deal with it myself, hence I’m publicly airing this. What else can you do?

@JamesK1_ Sorry to hear this. To make a complaint, you can call 0800 028 4587 - free to call from a mobile or a landline phone. Lines open Monday to Friday 8:30am - 5pm or via email on Care@ukpowernetworks.co.uk and they will be able to advise on this for you. Kevin

@UKPowerNetworks now terminated call with me as I wanted to speak to a manager. I’m told the fault is clearly my light which, up until YOUR power surge last night had operated faultlessly. You must take your customers for fools. (2)

Thanks @UKPowerNetworks for breaking my kitchen light as a result of a fault on YOUR network last night which affected our entire road. Our light is now strobing like a disco (as were all lights last night) and your customer service operative tells me you won’t do anything! (1)

Hi @canterburycc, £12.80 to park in St Radigund’s car park yesterday to take my father for a meal and to the Marlowe really is scalping of the worst kind. It’s no surprise the city centre looks and feels dead. You’ve killed off trade with unjustifiably inflated parking fees!

@AsdaServiceTeam is there any reason you’ve been ignoring me since Sunday?

Afternoon @AsdaServiceTeam @asda. I’ve been waiting since yesterday afternoon for one of your team to actually deal with my complaint. You asked me to DM you, I did that. Now you’ve chosen to ignore me. Is this usually the way you treat customers, or am I the exception?

Still waiting for @AsdaServiceTeam @asda to contact me back, having DM’d them yesterday afternoon when requested. The total lack of service and respect for your customers is shocking.

(2) @asda @AsdaServiceTeam we have no food for our children’s packed lunches etc. You have ruined our Sunday entirely and, to add insult to injury, we’ve just been hung up on. Your customer service is dismal and you have just lost a customer. Shameful.