John Ariale

Friends - be careful about renting from @Budget ! My rental car broke down upon arriving at my destination for a work trip, only solution is to have a tow company drive me and the broken down car to a rental location 90 minutes from my hotel! They don’t bring a new car to you!

BREAKING: Stephen Colbert just demolished main stream media for their hypocrisy in how they are covering President Biden’s every word and completely ignoring anything Donald Trump says. Retweet so every American knows main stream media has lost its way. twitter.com/DreamAmerica_/…

a friend reminded me of this yesterday. Let’s carry on beyond the holiday. Amen.

I am thrilled to announce my official move to GrayRobinson as the #Washington #DC managing shareholder and leader of the Federal Lobbying Team! I look forward to working with my new colleagues in the Washington office! gray-robinson.com/press-releases

@budget - I have a recommendation for your Jacksonville Airport location - try to be more like @hertz or change Fastbreak to #FastBroken. Insanely long lines and no staff. Why bother signing up for fastbreak! Get your act together!

Searched vendors and all closed at @mco - so hundreds of stranded passengers can’t get water or food - except for an amazing employee named Shania from the @Wendys in terminal B who searched for me by gate 55 to bring me a tall glass of water and ice! Thanks Shania and @wendys!

I get major weather disruptions for air travel, but hundreds stranded, hours long delays and everything closed at 9:00 pm. No water, food or help for stranded passengers. Way to go @mco! Horrible customer service.

Today I was in the Capitol for the first time since leaving the Hill to witness the swearing in of newly elected Senators and Representatives. The transfer of power and excitement of watching a new Congress be seated is still an awe inspiring moment.

Working on a bunch of travel these days and while I prefer to use big car rental companies like Hertz, my folks tried using some company called @SixtUSA. Do yourself and anyone you know a favor and don't - worst customer care I have ever witnessed. Non responsive and unhelpful.

As part of the @IFIWorkingGroup I am happy to share the launch of the Congressional IFI Education Caucus, co-chaired by @RepDeanPhillips and @RepRutherfordFL. ifiworkinggroup.org/blog/the-inter…

Husch Blackwell Strategies (HBS) - Denver Colorado - Successful Launch Event ⁦@H_B_Strategies⁩ ⁦@HuschBlackwell⁩ ⁦@andyblunt⁩ ⁦@HillAdvocate⁩

@DominionEnergy not disappointed in addressing storm issues because we know how tough it must be. Extremely upset with lack of information on your part. Shutting down online updates is cowardly and referring customers to a call center that can’t answer calls is unacceptable!

Very grateful to have served @GlobalHealthOrg as it’s Interim President and Executive Director and thrilled to welcome Elisha Dunn-Georgiou, @elisha_dg as our incoming President and CEO. globalhealth.org/ghc-welcomes-n…

@AmericanAir Thanks @AmericanAir - we finally got off the ground. Gate agents need to be empowered to share news. We learned that our delay today was due to a missing flight attendant. Thursday’s flight was cancelled due to a mechanical issue. Too many delays for one trip. I expect more.

@JohnAriale We always plan for your travel to be seamless. We're sorry for the delays. We'll have you in the air as soon as we can.

Come on @AmericanAir! One trip, 5 delays, 1 cancellation and now another 2 hour “delay” because we are waiting on a flight attendant?!? How about some good old fashioned customer service. No communication with passengers is a problem and our time is valuable too!

Never been so disappointed in the lack of customer service as I am right now with @ADT....on hold for over 40 minutes and still no assistance.....incredible.

First time I needed ADT Customer Support - what a miserable experience @ADT! Its a good thing we don't have an emergency.