Budget Car Rental

@DMBKC85 We are so sorry your first experience with us has been anything but smooth. Please DM us your reservation confirmation or rental agreement number, confirm the name of the renter, and the email that was provided for this rental. Also detail the issue(s) you are experiencing. ~Rory twitter.com/messages/compo…

Using @Budget rental for the first time ever (everything else was sold out) and it’s a disaster….. straight disaster.

@KurtRhoades Hello Kurt, we will be happy to help you to set up a corporate account with Avis or Budget, as listed below: Avis Business Accounts - 1-800-222-2847 Budget Business Accounts at 1-877-516-7275 (Mon-Fri 0800-1700 (CST) ~Susan

I have tried to reach a rental car company to set up a corporate account over a dozen times today and I have yet to reach someone that can help me. Would any of the companies out there be able to help me out? @thriftycars @Budget @Avis @AlamoCares @nationalcares @Hertz

@mrbcohen @RSWAirport We apologize for the 2-hour wait time you encountered. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@Budget an absolute joke! 2 hour wait already just to try and pick up car @RSWAirport. No sense of urgency or direction. Horrible customer service. Never again!!

@PhysioForMotion Hi Pietro. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -S.R.

+Very disappointing experience with @Budget at Verona Airport. Car had winter tires only on the front axle,unsafe for snowy roads,and no snow chains despite booking them in advance and being told they were included.Customer service was unhelpful. Not recommended.

@keridel Hi James. We apologize for the inconvenience. Our policy is to supply only the standard equipment provided by the manufacturer, which does not include a domestic charging cable. For help finding a station, visit our guide: budget.com/en/help/usa-fa… -Vee

So it turns out @Budget is living up to its name and doesn't supply an at home charging cable on the EV cars it rents out. So instead of charging it overnight at the house, I have to go find a supercharger. What a complete pain in the ass

@Donaldstack1 Please use our website to view our vehicle availability for the dates and locations you are requiring: budget.com/en/reservation… ~Rory

Need some help. Stuck in Montgomery, Al due to my car breaking down. My car needs a new engine and Montgomery Hyundai (they are good people)has the car. New car rental place will give me a one way rental. So I’m stuck here. Need help!!! @Enterprise @Budget @Avis @DollarRentACarC

@aingeruzorita Hello Aingeru! Thank you for reaching out, we apologize for any issues that you encountered with your recent rental. Please DM with the Reservation or Rental number, the renter’s name, your relation to the renter if applicable, and your phone number or email address. ~Susan

@Budget I need help resolving a billing issue with a Budget franchise in Utah. I reserved a car for $1350/month and called on Feb 17 to confirm I could return early and be prorated based on that price. I returned it after 18 days and was charged $2450. Can corporate review this?

@nicholasbryan25 Hello Nicholas! Thank you for reaching out, we apologize for any issues that you encountered with your recent rental. Please DM with the Reservation or Rental number, the renter’s name, your relation to the renter if applicable, & your phone number or email address. ~Susan

@Budget You overcharged, and you can’t even find the reservation when I provide the reservation number

The final deal of the month is here! 👏👏👏 Get up to 25% off your rental. Get booking before it’s over! #Sale #Deal #UpTo25Off #TravelTip

@BillHorton40 Hi Bill. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -S.R.

@Budget do better. Bait and switch is bad business! We booked through Kayak with a price around $250 for our total trip. Returned the car and got charged $1,200. Called to dispute; they won’t honor the price and said read fine print. No verbal or written notice of increase.

@SuisseWitch We apologize for the cleanliness of the first vehicle provided. The fuel level in the second vehicle provided. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, and email address for further review. ~SD

@Budget Picked up my car yesterday morn in Boston. 1st car filthy, obv hadn't been washed. Got 2nd car, drove for 25 mins on highway, looked down & see I have 1/4 of a tank. Was told to return it full. Why if u don't give me a full tank when I pick it up?!

@luisgnelson Hi Luis. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Vee

@Budget service in Dominican Republic at Av, Washington in Santo Domingo has been horrible the security person , the clerk at the counter was even worse , I need to reach out to the managements in Santo Domingo. To explain the details of my bad experience today

@_BigLexii_ We are incredibly sorry to hear about your experience. We want to make sure your feedback is reported correctly so the issues at the location can be made known to management. Please DM us the reservation confirmation or rental agreement #, your name, and the email provided. twitter.com/messages/compo…

I’ll never book with @Budget ever again ! Yall customer service poor asf

@LucieLuFM LucieLu, I apologize for the frustration. Because this is a third-party booking, we can't make changes until you pick up the car. Please share your FastBreak info with the counter agent upon arrival, and they will manually link your profile. -Vee

I booked a trip through @JetBlue vacations and they reserved a rental car with @Budget. After several phone calls, both companies said they are unable to add my Budget FastBreak account to my reservation. They acted like it was quantum computing. Really guys?

@DanielPinhas5 Hello We are sorry to hear that you had a long wait to get your vehicle. Please DM us your rental or reservation number, as well as the name on the rental and email address, and we would be happy to look into this situation for you. Thanks Blake

@Budget only 1 person for 30 clients? 1:30 in the line??

@iam_dusane Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

@Budget Never going to rent car from budget. It charged me $176 because I returned vehicale with full tank but from 16.4 miles instead of capped limit of 15 miles. This is just rediculous. Depsite of giving reciept and even budget agent taken note of it at time of returning.

@iam_dusane We apologize for the discrepancy in the fuel charge. Please email us your reservation, rental agreement number, name on the rental, and relationship to the renter to socialinfo@budgetgroup.com. Reference case #100624 in the subject line for further review. ~SD

@BruckNation We apologize for the frustration caused by the long wait times and the limited staffing. Please DM us your reservation confirmation, the name of the renter, your relationship to the renter, and the email that was provided for this rental so we can look into this. ~Rory twitter.com/messages/compo…

Hey @Budget is it in your best interest to have 2 people working the counter at Orlando airport and it taking 3 hours for people to proceed through the line?

@bprhodes Hello If your airline and flight# are on the reservation we will stay open a reasonable amount of time after your flight lands to rent to you. Thanks Blake

@Budget I have a reservation at CLE airport. My pickup time is 8:30 PM but my flight UA1934 now arrives at 9:51 PM. I added my flight number but the system won’t let me change pickup time because the location closes at 10 PM. Will my car still be held?

@chinupbcup We apologize for the miscommunication regarding the charges for an additional driver. Please DM/PM your reservation, rental agreement number, name on the rental, relationship to the renter, details of your experience, and email address for further review. ~SD

#Budget @Budget I rented a small car for 2 days near Xmas for $306! Your agent said "You can add a free driver b/c you reserved w/Costco" so I added my adult son and drove 50 miles. Budget charged me $199.82 EXTRA for my son! Utter fraud. (And your SLC # is for ATL airport.)

@tgod288 You can call Budget Trucks for reservations at 800-283-4382 6:00 AM - 10:30 PM CST every day ~Rory

@Budget your truck website is broken. Would like to rent a truck.