Simon

@LBRuT_Help @LBRUT Thank you

@LBRUT @Kib_RGA Hi Simon, we have been advised the road closure is for one day, Thursday 12 May, from 08:00 to 20:00 to allow for filming in the area. The closure runs between Croft Way and before the entrance to Thames Young Mariners. ^CY

@LBRUT hi this sign appeared last week, but isn’t showing where on one.network do you have any more info? What shut? Will there be access to Thames Young Mariners? No info on the website and onenetwork. Seems to be from Croft Way to Ashburnham Road. Thanks

Hi @oneinchbadge I have a confirmation number/ Calender phone entry for tonight’s @WillVarleyMusic gig but I cannot for the life of me find a ticket or evidence of buying it! Any advice?

@a_maskters @MetTVH They haven’t responded. To anything. 👍 maybe I should stop paying my bills to them, bet someone would speak to me then!

@Kib_RGA @MetTVH Good luck @Kib_RGA!

@MetTVH can you let me know as a matter of urgency who is in charge of dealing with Witley House, part of the Addlestone One complex in Addeleston, with regards the current cladding issues. I’ve had little contact and when I use the portal I don’t get an answer.

A true hero! ❤️ NHS doctor Tom Prichard has told of the moment he went to the aid of an elderly Newcastle fan who collapsed near him during Sunday's Premier League match against Tottenham at St James' Park. Read: bbc.co.uk/sport/football…

@NHSCOVID19app Hi can you confirm if this is an official email address and staff have to isolate. This came to a rally used work email nhs.test.and.trace.service@notifications.service.gov.uk

@SkyHelpTeam Hi, this no satellite signal has returned since Saturday. Nothing I have tried has worked. We have an engineer booked for Tuesday, however how do I let you know I have had no service for 10 days?

@Kib_RGA Hi Simon, I agree it would be better to keep the visit going just in case if you have concerns of the fault being something that is intermittent. ^DF

@SkyUK hey, we just moved and got the new Sky Q router. Do you reccycle the old ones? Didn’t have it with us when the new install occurred. Thanks

@MetTVH hi, can I get your complaints procedures please. I’ve asked by the website and been ignored for 3 months. Thanks

@ATVIAssist hi, I am locked out of my COD Website and companion app. It asks me for my authorisation codes but I never had any emailed to me when I turned on two factor. Any ideas how to get in? Can still play game currently.

@SkyHelpTeam Ok thank you.

@SkyHelpTeam Hi this is all sorted now. However I still have an engineer booked. As it seems to be a random fault, should I keep the engineer visit or cancel it? I don’t want to cancel, it happen again and have another 4 week wait for a visit if the problem stays?

@Kib_RGA What happens if you got to channel 401? ^LM

@SkyHelpTeam It’s is just showing it in sd and there is no option for HD on channel search, or he logo.

@Kib_RGA I am pleased to see your signal is now working, what happens when you try to view Sports in HD? ^LM

@SkyHelpTeam The signal has just come back but I now don’t have Sky Sports in HD? I do pay for sports in HD

@Kib_RGA Hi Simon, I am sorry you're still having issues. As an engineer visit is needed to resolve the issues, it's not something we can fix otherwise. You will still have access to Sky viewing through the Sky Go app in the meantime. ^BM

@SkyHelpTeam Can that be streamed to a tv as I don’t want to give my 3 year old a phone to watch tv on?

@SkyHelpTeam Hi Sky, my issues has returned. I have not done anything different to my set up, the dish is still in the same place and secure. We have no signal at all, even to none sky channels. No engineer till end of the month. Is there anything else I can try? Followed all online steps

@Kib_RGA If you have followed all the online steps to no avail, the best thing to do would be to book an engineer as they can look into this further. ^CM.

@SkyHelpTeam As it’s 3 weeks wait do I get money off my bill as we can’t access live tv?

@SkyHelpTeam Thanks, we have also had no satellite signal since 11ish today. Have tried a full reset, checked cables. Don’t even get any “free” channels such as c4. Anything else I can do before I book an engineer. That page says the earliest app is 20th April. Is that right?

@Kib_RGA Hi Simon, this link sky.com/help/diagnosti… will detail more information. ^CM.

@ATVIAssist hi, I’m locked out of an account as didn’t receive 2Fa recovery codes. Can’t set up new acc as can’t link PS4 account. Stuck in 2fa loop. Ideas?