LG Support USA

@salFreeApps Hey there! We want to get your LG AC unit working properly again after the power outage. Please DM us your contact info, and we'll see what options are available for you! *Josh x.com/messages/compo…

@LGUSSupport hello. My apartment had a power outage while I was away. Now my LW1012ERY2 window air conditioner technically works but I can’t control it. Even after unplugging overnight & resetting circuit breaker. Manual says reset button on plug but I can’t find it Where is it?

@the_dukie85 Hey there! We'd be happy to offer this link (spr.ly/6013BE3tv7), which may have tips for the dead pixels on your LG OLED TV so that you can enjoy it again. DM us with your contact info and model number in case you need more help, and we'll be here for you! *Josh x.com/messages/compo…

@LGUSSupport I know this is a very long shot, but I have an LG BX OLED that just suddenly got what seems like a million dead pixels around the perimeter of the screen, and it's super noticeable on white backgrounds. I'm just seeing if there's anything at all that can be done. I'm desperate.

The perfect ⚽ snacks are one air fry away. Watch how to use the built-in specialty cooking setting inside your LG Range: spr.ly/6018BDw8m4 What are your match snacks? Tell us 👇 #LifesGood

@Kyle44038268 Hey there, Kyle! We want to make sure you get the help you need for your LG monitor as soon as possible. Please DM us your contact info, and we'll look into this further with you! *Josh x.com/messages/compo…

@LGUSSupport 2 case numbers, and they refuse to transfer to a supervisor and insist on a callback. 2nd case #: GCN260708086559 - Submitted Office of the President Request separately @LGUSSupport

Hey @LGUSSupport, your phone support is hitting a wall—no supervisors available and zero help on my case. I need to speak with an escalation manager regarding my LG 32GX870B monitor issue. Please DM ASAP. Case # GCN260708086559

@Unodosetrace1 Hi Trace, we hear you. It’s important to us that your LG product feels reliable and works the way you need it to. Let’s connect so we can make sure everything’s on track with your case please send us a DM, and we’ll help you from there. -Mark.

@LGUS @LGUSSUPPORT it will be ten days before a tech can come work on my refrigerator. We are at 100⁰+ this week. I had to call LG consistently to beg for repair. My fridge is under three years old. Please help! No refrigerator for 11 days +, no cold water, drinks, food.

@Unodosetrace1 Hi Trace, Thanks for bringing this to our attention. We'll review it and monitor your repair schedule. Please DM us your reference number, so we can move things forward for you. – Mark You can also track your repair anytime through this link: lg.com/us/support/rep… x.com/messages/compo…

@LGUS @LGUSSUPPORT Our $2,600 LG refrigerator (Model #LRMVS3006S), purchased at Costco, under warranty, failed yesterday. We came home to water spraying and a completely dead fridge. It's over 100°F, we've lost our groceries &after 2 days we're STILL waiting to schedule repair.

@TanAislinn Hey there! We want to make sure you get the help you need for your LG TV. Please DM us on Instagram at @lgphilippines with your contact info and model number, and we'll be ready to help! *Josh

@LGUSSupport “Hi LG, I’ve been trying to resolve my warranty concern for a TV that’s less than two months old. I’d really appreciate it if someone from your branch in the Philippines care team could review my case. Thank you.”

@JobVranish Thank you for your interest in the LG 27GM950B‑B, Job. It offers sharp 5K resolution with a 165Hz/330Hz refresh rate for deep blacks and bright highlights. Reviews mention dimming for better picture quality and heat control. For questions, DM us to learn more. - Mark. x.com/messages/compo…

@LGUSSupport Based on the specs, I'm very excited about the LG-27GM950B-B monitor. However, I found this RTINGS review: #comment-239738" target="_blank" rel="nofollow noopener">rtings.com/monitor/review… "local dimming feature can't sustain this high brightness [...]. After exactly three minutes, the brightness dims to around 450 cd/m²"

@CAYagneshDesai1 Hi Yagnesh, thanks for reaching out! We see your LG 65" LED TV is slow to start and sometimes struggles to power on. No problem, check this link for troubleshooting. If the issue persists, we can investigate further. DM us if you need assistance! -Mark. lg.com/us/support/hel…

@LGUSSupport I had bought LG LED 65” TV back in 2020 Feb from Chroma. Of late we are facing problems. It does not start immediately. And sometimes it does start only. We use it very sparingly. It is installed at our residence. Can anyone help me. Yagnesh Desai CA and CPA USA.

@Kloring728 Hi Krista! We're here to assist with the frost buildup in your LG refrigerator's freezer drawer. When you have a moment, please DM us to discuss the details and troubleshooting steps for your unit. - Mark. For more support, visit this link: lg.com/us/support/hel…

We hope you're dancing through your holiday 🕺🎆 Happy July 4th from your friends at LG Support. #LifesGood

@ChristmanJeff Hey there, Jeff! We've received your DM about wanting to get the latest deals for a new LG TV and Soundbar. Please be sure to add the screenshots you mentioned, and we'll be ready to help you further! *Josh

@ChickieChang Hey there, Sean! We appreciate you letting us know about the delivery of your wall mount for your LG TV. Please DM us your contact info, and we'll see what options are available for you! *Josh x.com/messages/compo…

@LGUSSupport I paid $18.00 extra to have a TV wallmount delivered sooner and we have still not recieved it. Will the extra charge get refunded? Order # 1118927114

@USSA10 Hey there! We appreciate you letting us know about your LG refrigerator, and we want to help get it back up and running. Please DM us with your contact info and model number, and we'll see what options are available for you! *Josh x.com/messages/compo…

@LGUSSupport I have had a technician out to my house six times ( at $100 a visit) to repair my refrigerator and it still does not work. I have had the refrigerator 2 years and I have been without a refrigerator since March .What has to happen before you replace this lemon.

@georaldc Hey there! We want to make sure you're taken care of regarding your order for the LG Soundbar bundle. Please DM us your contact info and order number, and we'll take another look at this with you! *Josh x.com/messages/compo…

@LGUSSupport I bought a 65" G5 TV setup 8 months ago as part of a promo bundle. Front-line support is giving me the runaround on a lost soundbar and an erroneous charge. I've called 20+ times with zero resolution. Need an executive escalation immediately.

Friendly reminder: Premium Care has you covered with… 👩‍💻Easy online claims 📆 Service on your schedule 💸Savings on repairs or replacements 🛠 And so much more! Sign up for LG Premium Care 👉 spr.ly/6016BDwBti #LifesGood

@oscarviews Hey there, Oscar! We want to make sure that you and your LG Signature product are taken care of. Please DM us your contact info, model number, and details about what's happening, and we'll be ready to help! *Josh x.com/messages/compo…

@LGUSSupport Laughable brand: Open Ticket #4397389  RNN260608091549

Raise a glass for your grad with our specialty Craft Ice 🎓🎉🧊 Make sure yours is ready for the big day. Here’s how to reset your Craft Ice Machine: spr.ly/6019BDwBzc #LifesGood

@theoepignosis Hey there, Joseph! We want to make sure all the pixels on your LG C2 TV are working so that you can enjoy it again. Please DM us your contact info and model number, and we'll see what options are available for you! *Josh x.com/messages/compo…

@LGUSSupport I bought this $1500+ LG C2 TV brand new less than 4 years ago and it’s already having dead pixels which LG will not fix for free. Ridiculous! #LGTV #Customerservice #TechTwitter

@thetinydriveway Hey there, Hannah! We want to make sure that you're taken care of and appreciate you letting us know about your LG TV. Please DM us your contact info, model number, and details about what's happening, and we'll see what options are available for you! *Josh x.com/messages/compo…

@LGUSSupport hello! maybe if I mention that I’m from Madison, AL you’ll actually help me out!😉 I was sold a defective TV back in February and have been given the run around on any sort of resolution. What should I do with my expensive TV-shaped paperweight? Do you want it back?