Absolutely appalling customer service from @shoptemu “proof of delivery” from Evri is not my house, yet Temu are saying they investigated and it was delivered so they won’t resend or refund me! Last time I let my daughter order from them
English
Andrea Dodd
2.2K posts
Andrea Dodd
@LifeWithLiv1
First time Mum to Liv. I blog, review products and run competitions. PR friendly.
North Wales Katılım Nisan 2012
1.8K Takip Edilen1.4K Takipçiler
@PeterBleksley She has probably never heard the word no in her life.
English
@bwfc_howfener @TheSun @OfficialBWFC @CGreenUK Could have guessed the paper. People need to boycott them
English
Message to @TheSun - the “ill fan” has passed away. On behalf of Iain’s family and friends, my fellow @OfficialBWFC supporters, and football generally, I would request issue of a formal apology for this insensitive, provocative and sensationalist headline. RIP Iain 💔
@CGreenUK
English
@Georgeatasda just received a delivery that I cannot open because there are glass splinters coming out of the box. Customers Services say I can’t return it and they won’t refund unless I open it and send pictures 😳
English
@O2 according to the Equality Act 2010 ignoring a disabled customers complaint for 12 WEEKS is discrimination arising from disability
As well as being protected against discrimination, I have other rights under consumer law
English
@O2 according to the Equality Act 2010 ignoring a disabled customers complaint for 11 weeks is discrimination arising from disability
As well as being protected against discrimination, I have other rights under consumer law
English
@O2 according to the Equality Act 2010 ignoring a disabled customers complaint for 11 weeks is discrimination arising from disability
As well as being protected against discrimination, I have other rights under consumer law
English
@O2 Glad you’ve got time to joke on social media while my complaint has been waiting almost 11 WEEKS for a response.
English
@ODEONCinemas could I ask what date Indiana Jones will be playing until please?
English
@O2 still no response to my complaint and request for a deadlock letter (8 weeks tomorrow) As advised by CAB I will be referring my complaint to the Ombudsman tomorrow.
Andrea Dodd@LifeWithLiv1
@O2 I have emailed twice with no reply in 3 weeks. I want to raise a formal complaint as you are failing to provide the service I’m paying for. Please send me a deadlock letter so I can pass my complaint to ombudsman services, directly (Ofcom’s advice)
English
@O2 FORMAL COMPLAINT. FIVE weeks ago I started requesting a deadlock letter to pass my complaint to ombudsman services, directly - as per Ofcom’s advice - I still haven’t had any contact at all. All emails and tweets will be included in the complaint.
English
@O2 It’s now over 4 weeks since I raised a formal complaint and requested a deadlock letter to pass my complaint to ombudsman services, directly - as per Ofcom’s advice. Is this usual?
O2@O2
@LifeWithLiv1 Okay, please DM us your mobile number and email address used to make the complaint. We'll chase this up for you. twitter.com/messages/compo…
English
@O2 I have emailed twice with no reply in 3 weeks. I want to raise a formal complaint as you are failing to provide the service I’m paying for. Please send me a deadlock letter so I can pass my complaint to ombudsman services, directly (Ofcom’s advice)
English
@VirginAtlantic catalog of issues when flying with you. Broken seat in recline crushing legs for over 9 hrs, tv & tray hanging off,broken jagged arm rest, dairy allergy meal ordered, given chocolate mousse!No air con until we took off, absolute unbearable heat, no entertainment
English
@RIASInsurance emailed you to request a paper copy of insurance (as suggested) but I have received this: service@rias-travel.co.uk Your message couldn't be delivered.
Ask the recipient to tell their email admin that it appears that their system isn't accepting connection requests
English
@IcelandFoods. Delivery due 7-9 LAST NIGHT. Customer services no help - the store isn’t answering it’s phone & this is the reply from email:
A customer has not received their delivery, and no update has been made by the store. Please contact and reschedule another delivery.
English
@IcelandFoods Absolute shambles! Now I’ve received an email saying:
Hi there,
I hope this email finds you well,
A customer has not received their delivery, and no update has been made by the store.
Please contact the customer, and reschedule another delivery.
English
@LifeWithLiv1 Hi Andrea, the team are going through the DMs as quickly as possible and we'll get back to you as soon as we can regarding this! Thanks Ben
English
@zavvi_cs It’s all there already from the last time you guys “helped”
English
@LifeWithLiv1 Hi @LifeWithLiv1, we would very much like to help further with this! Can I kindly ask for you to send a DM through to our Twitter team and we'll respond soon after.
English