lisa callaghan

@EssexHayley @SkyHelpTeam @BillBlackwood2 Agreed! I wanted to attend today

@SkyHelpTeam @BillBlackwood2 And what will you doing if this isn’t resolved by the end of the day because then customer would have lost their June tickets? Your customer service response was poor especially for a big company like yourselves.

Who do you take as your plus-one with our 2 free Vue cinema tickets? 🍿 bit.ly/3zi7yZc 💙 Partner 🔁 Family member 💬 Anyone else

@OfficialPLT The app and site aren’t working at all for the past 2 days?? Is this being resolved?

Sunset in Paris 🤍

@O2 Train your staff properly so they can actually help… instead of hanging up

Just a reminder to start taking vids for your cute end of 2024 recap now x

@O2 40 minutes 18 of which on hold… only for your agent to hang up without any further conversation…. ???!!!!!

@O2 can you explain why the girl on the customer services line has had me on hold for 18 minutes now?? Without a single comment back?? Your agents are ridiculous

@O2 The worst service in the whole of the UK refusing to give PAC code

When is it acceptable to stop texting everyone Happy New Year?

@O2 Of course there’s a backlog of complaints cos they’re the SHITTEST

New year new me and all that but I will still be requiring my phone time in bed at the end of every day x

@O2 @vuecinemas Or you could stop refusing to give customers their PAC codes to leave your shitty service they’d much prefer that kind of priority

There's nothing like a good film to help with the Jan blues. Get two @vuecinemas tickets for £9, plus 20% off treats using the Priority app.📽️ o2uk.co/Vue Which film are you choosing?

@O2 55 mins now and no further… @Ofcom will be receiving yet ANOTHER complaint incompetent advisors

@O2 on yet another 40 minute call to someone who doesn’t understand me fantastic

@O2 on the phone for the 13th time since the 8th December with 6 promises of a manager call back, 4 promises of a PUK code and 4 weeks without my own number due to absolutely useless customer service and your agent making errors do NOT JOIN O2

@O2 Absolutely abismal service

Shortest day of the year = finally a chance to have a lower screen time 🔥 #ThinkSmarterNotHarder

@O2 why say you’re calling within 24 hours and then not do. 2 weeks without my number now… at Christmas too

@UberUKsupport So you keep saying yet still refusing a refund 🤔

@Liiss86 We've replied to your DM, please check.

@UberEats literally the worst company and customer service. Never get a delivery in timeframes advertised. Drivers wait around making orders cold on arrival. Chat agents are rude and useless 🤷🏽‍♀️ oh and you can’t leave reviews 🤣

@UberUKsupport Kindly note that your private DM is not helpful. I want a refund.

@Liiss86 We appreciate your patience. Kindly note that we've replied to your DM, please check.

@UberUKsupport Is that your idea of help? Copying and pasting a generic reply encouraging me to give feedback 🤣🤣🤣

@UberUKsupport Your DM is the usual generic BS. Saying the same unhelpful things that you do on your app

@UberUKsupport I have done, if you’re customer service agents on here are as useless as the ones on your app I won’t hold my breath for a decent response

@Liiss86 Hi Lisa, kindly DM us with the phone number, email address, and order ID to which you are referring so that we can assist you better.

@UberUKsupport If it’s anything like your chat support I won’t bother… copied & pasted generic answers with no solutions

@Liiss86 Hi Lisa, happy to help. Kindly DM us with the phone number, email address, and order ID to which you are referring so that we can assist you better.