Liz

@hm_custserv Is anyone going to check the dms and deal With this??

@LizbotR Please DM this information, Liz. We do not want you to put any personal details on the public feed and apologise that wasn't made clear. We will respond by DM once you have sent your order number, full name and billing address to resolve your query privately. Chat soon! twitter.com/messages/compo…

@hm_custserv Why have you deducted £2.99 return fee from my order when you cancelled the order?

@hm_custserv Thanks - sent by dm a few hours ago

@hm_custserv Can we do this in direct message I’d rather not put my details here? I’ve messaged you on this account - thanks

@LizbotR Hello Liz, Thanks for reaching out, and we apologize for any confusion with the return fee. To help resolve this, could you please confirm the full name registered to your account? We’re here to assist you and appreciate your patience as we sort this out!

@hm_custserv Thanks I look forward to hearing from someone soon been trying to resolve this for a few days …

@LizbotR Hi Liz! Apologies for the confusion. If your order was cancelled, this fee shouldn’t apply. One of our team members will connect with you soon to review your order and make sure any incorrect charges are fixed. We appreciate your patience and understanding.

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@STN_Airport @emirates Decisions decisions … I think it would be the Burj Khalifa 💝

@VirginAtlantic Thank you - will do

@LizbotR Hello Liz, I hope you are well today. It is great to hear you are travelling with us! Please send us a DM here on Twitter with your Flying Club details so that we can look into this for you. Thank you ^Tom

@VirginAtlantic hi - my frequent flyer account is in my maiden name but plane ticket in married name how can I allocate this ticket to my air miles account? Thanks

@funderboltz @BGT Poor Jasper 🥺

Oh my oh my, the talent we have seen so far... 👏 #BGT

@EmiratesSupport Thank you

@LizbotR Hi Liz, our lounge at London Gatwick airport is not yet open. Once we announce the official resumption, it'll be on our website. You can keep an eye on our worldwide lounges here bit.ly/32WHlfa . DM us if you have other questions. Thanks, twitter.com/messages/compo…

We will be resuming daily flights between @DXB and @Gatwick_Airport, our second London gateway, from 10 December. emirat.es/mwam2s #FlyEmiratesFlyBetter

@Ryanair hi there - are you doing twilight check in at Stansted airport currently? TIA

@phillykievs @Pandora_UK Oh no what a fail

I have just received my valentines pressie from my Hubbie ...... the earrings aren’t in the box :( @Pandora_UK

@AbbieBuss @ASOS_HeretoHelp 😤

@AbbieBuss @ASOS_HeretoHelp Did you get an answer? I have a basket full today and want to order ASAP so it can come tomorrow!

@ellebelle_1 @ASOS It doesn’t work for me either - all day

@ASOS Hi there, I'm having problems applying the code asossaledapper to my order. Can you look into it please? Thanks ever so much x

@jlandpcustserv My discount code issued at the John Lewis Estée Lauder beauty event did not work last night / they said to get in Touch if it doesn’t work #jlbeauty

@LizbotR Hi Liz, thanks for getting in touch - how can we help? - Trish