lucyinks

@O2 my code for the M&S free treat did not work after I downloaded and signed up, please help

@TicketmasterCS the tickets showing on my account aren’t the same as the ones I originally purchased? And the event is tomorrow. I messaged on the website and I’ve been ignored 🙁

@Liv_Holton @RenaissanceWT Which side were you? 1+1 side or the other? I actually have tickets for both but I’ve sold one pair to my friend so need to choose haha

@LucyInks @RenaissanceWT Btw I was in Golden Circle yesterday and it was epic so don't worry

@RenaissanceWT please can someone tell me how much of the concert Bey spends at the club renaissance stage? I’ve got golden circle tickets and I’m now worried I’m going miss a lot of it 😫

@Liv_Holton @RenaissanceWT Thank you so much, this is so helpful

@LucyInks @RenaissanceWT

I entered the Cabaret Lottery for £25 tickets on @TodayTix! Tap here to enter: todaytix.com/london/shows/2…

@tahmidtk1 It’s not letting me, do you want to give me your phone number or message me?

#wirelesstickets #wirelessfestival #Wireless #wirelesscrystalpalace Crystal Palace Park, Saturday 2nd July x2 tickets available £150 for both. RRP £216 for both. DM me, need them GONE. Ticketmaster cancelled my resale today 😩😩 can meet in London to give tickets

@KayleeCowper @TicketmasterCS They’ve now told me my sale was dropped because my buyer can’t provide a local address. But I don’t understand why you have been issued an E ticket and my buyer can’t? I’ve now lost my money and it’s going to be impossible to sell now as the event is tomorrow.

@LucyInks @TicketmasterCS @LucyInks TM finally got back to me yesterday afternoon and they updated my ticket to an e-ticket. Chances are this is what they'll do for your buyer and it will be resolved nearer the time 🤞🏼

I ordered a resale ticket through your website 5 days prior to an event (I assumed it would be an e-ticket) Turns out it has to be posted. It still hasn't been dispatched and the show is on Saturday! Pls help me resolve this 🙏 @TicketmasterCS

@TicketmasterCS 17021970 - ticket number? TM have now admitted that my sale was dropped yesterday because the buyer couldn’t provide a local address. Why can’t a E-ticket be issued? I don’t understand how it’s fair I loose my sale 2 days before the event due to no fault of my own

@LucyInks Hi Lucy. When you submitted the contact form, you should have received an auto response to confirm it had been received by the team, along with a reference number for your query. Could we take this please?

@TicketmasterCS I sold my tickets through re-sale for @WirelessFest. My buyer had an international address, you told me not to post & to contract you for Uk address. After several times of asking you failed to provide me the address and have now cancelled, how is this fair?

@TicketmasterCS This has been going on for over 1 week, I can’t believe how difficult it is to speak to anyone from ticket master. This has been so stressful, what happens if I don’t receive a reply in time? I can’t post the tickets? Will I still get paid for this?

@LucyInks Our queries are being prioritised based on when the events are taking place so if you’ve submitted a request and received a service ticket number you’ll receive a resolution before the event. Thanks!

@TicketmasterCS I’ve resold my tickets on ticketmaster. I can’t dispatch tickets because the buyers address is abroad. How do I get a UK address for the buyer? The event is this Saturday please help

@TicketmasterCS @TicketmasterCS I’ve had no reply from my ticket. The event is on Saturday. I have to post these tickets today in order for them to reach the person. There is no agents available online to help me. What do I do?

@LucyInks Our queries are being prioritised based on when the events are taking place so if you’ve submitted a request and received a service ticket number you’ll receive a resolution before the event. Thanks!

@TicketmasterCS I have sent a ticket from the link you sent me. The reply saying ticketmaster are experiencing a high amount of enquires. Email today saying I have to dispatch by 12 noon today but I don’t have an address. I can’t get through to anyone on online chat. What do I do? Event is sat

@LucyInks Please see DM. Thanks!

@eightball899 @O2 Mine doesn’t work either 💔

@SW_Help I couldn’t travel today because the line was blocked at New Malden. Do I apply for a refund via delay repay?

@nextofficial ordered some champagne flutes next day delivery as I needed them for gift. Both are completely smashed 😢 no bubble wrap just in a box, no wonder they have broken