Lufthansa

@ProfCharlotte Hi @ProfCharlotte we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

@AmandaMAtwell @AmericanAir That's a tough way to start a trip. Sadly it seems to be way things are going- I've had AA, BA, and Lufthansa all cancel flights this summer.

So @AmericanAir did fortunately rebook us, downgrading our seats and saying there will be no meal service due to flight length. A 9-hour cross Atlantic flight is apparently not enough to confirm meal service. You guys really find a new way to disappoint every single flight.

@echorabbit2011 Hi @echorabbit2011 we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

@united where’s my refund? You canceled my flight on April 14 because of a Lufthansa strike and have made me jump through hoops to even REQUEST a refund. I have spent 4 hours over 3 months on the phone with your agents and I get the same spiel every time - apply online!!

@Harry___C96 Hi @Harry___C96 we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

@lufthansa I put a compensate request in already, you got back to me today to tell me there is no evidence of a downgrade… I am now £669.50 out of pocket for an upgrade I didn’t get. So be the case number if you’d like

@lufthansa what abysmal customer service. I flew from MIA to FRA on June 25th I had paid for a “cash upgrade” to fly business class. I selected seat 87k in the upper the deck. The upper deck was then closed due to technical issues… I was downgrade to economy, no compensation?!

@flipsiddee Hi @flipsiddee apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

@lufthansa worst airline ever! Worst customer service! How can you operate with that poor customer care??????

@terryanzur Hi @terryanzur we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

Hey @Lufthansa, why is it so hard to add my little dog to the reservation for the return flight when he's already approved for the outgoing one? No, I don't want to wait 7 business days for an answer.

@dezarate Hi @dezarate we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Email address 🟢 Phone number

@Aeromexico @Lufthansa After AM070’s delay I missed my connection and my baggage is still missing days later (PIR MUCLH69634). It contains my daughter’s medical supplies (Type 1 diabetes) and work equipment. No priority assistance despite traveling with 2 children, 1 with autism

@Petoruchosu Hi @Petoruchosu we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

What the hell my luggage won't be found for over 2 days now. I have my fursuit and all my clothes 😭 @lufthansa @united

@saltysealion Hi @saltysealion we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

@AirCanada @united @lufthansa @Discovery nothing but delays and issues. Delay cause need to rebook would up on the budget discovery airways and now stuck in middle seat with an anticipated 2 hour gate hold making us now at least a full 10 hour day late for our vacation. Plz fix

@lufthansa What a harrowing experience with your airline! Myself and my team were supposed to fly from Heathrow to Munich on 1st July but flight was rescheduled to next day due to whether conditions. We were given a QR Code to scan and book the room for that night stay. Even after waiting for 45 minutes it didn’t happen.

@SportsPunditt24 Hi @SportsPunditt24 we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Reservation number 🟢 Email address 🟢 Phone number

@T_Fus @united United’s International Service is the worst in the industry. I stopped flying them. Pay more and fly Lufthansa or another European airline. Domestic carriers are the worst. Another colleague just dropped United because of service and delays. They don’t care

An all time low for @united today. 935pm flight to Paris, delayed until 230 AM for maintenance requiring a new plane to come in. All pax wait and at 130AM the gate agent tells us the first officer timed out and the flight is cancelled. This might be my final straw with them.

@shade010 Hi @shade010 we apologize for the negative experience you encountered with us. To help us review your case and provide the best possible assistance, kindly share the following details: 🟢 Full name 🟢 Ticket number 🟢 Email address 🟢 Phone number

@chrisschmitz @lufthansa 14 years as a Senator card holder and I never received any type of lifetime status, a thank you, nothing. What i did receive was numerous pilot, flight attendant strikes, refusal to refund more than 4k of cancelled flights during the beginning of covid, and many more fun times!

Today I realized that @lufthansa Miles and More Miles, even "old" ones, are now being purged after 36 Months. The only reason I have a LH credit card is the fact that its supposed to keep your miles forever. Worst Airline Group in the world. 7 figure miles, poof.