Mad Over Donuts

@onetappaout @Swiggy Hello there, sorry to hear about your experience. We'll look into this and ensure a better experience. Please DM us your contact number so we can work towards a resolution. Regards, Team Mad Over Donuts

Order from @Swiggy on your own risk. 2 orders in a week and both were disasters. Coffee missing from @MadOverDonuts and the donuts were stale and damaged Another order placed and garlic naan is missing. Do restaurants don't take Swiggy seriously.

@Ricky28010356 Hello there, sorry to hear about your experience. We'll look into this and ensure a better experience. Please DM us your contact number so we can work towards a resolution. Regards, Team Mad Over Donuts

@MadOverDonuts I have placed an order today evening and the delivery guy has cancelled my order. The payment was made successful and still the order is not been delivered

@irshad_mohd7 @Swiggy @jagograhakjago Hello there, sorry to hear about your experience. We'll look into this and ensure a better experience. Please DM us your contact number and the store details so we can work towards a resolution. Regards, Team Mad Over Donuts

So not much help till now from @Swiggy, Something my daughter was waiting eagerly from @MadOverDonuts they not only ruined her excitement but made her cry. Absolutely pathetic experience. Would surely knock door of @jagograhakjago if not resolved.

@cdalmia1 @zomato @zomatocare Hello there, sorry to hear about your experience. We'll look into this and ensure a better experience. Please DM us your contact number and the store details so we can work towards a resolution. Regards, Team Mad Over Donuts

I ordered the donuts from @MadOverDonuts via @zomato for my younger brothers but the delivery person kept the box in laptop backpack to deliver, due to which the donuts were spoiled. @zomatocare is neither processing refund nor re-ordering it, I paid 517.17 PFA the chat & pics

@Chandni112715 Hello there, sorry to hear about your experience. We'll look into this and ensure a better experience. Please DM us your contact number and the store details so we can work towards a resolution. Regards, Team Mad Over Donuts

@MadOverDonuts raised a complaint here. You asked for contact number and store details. Received no call, no apology, no acknowledgement even of having no quality control and no uniformity in standards. But you were quick with the lip service here on a public forum. Great job!

@sbalaji4u @SwiggyCares Hello there, sorry to hear about your experience. We apologize for the long wait. We'll look into this and ensure a better experience. Please DM us your contact number so we can provide more details and work towards a resolution. Regards, Team Mad Over Donuts

@SwiggyCares placed an order (Id: 225022353390352) for 2 items from @MadOverDonuts . The order has been delivered, but 1 item is missing and the other item is wrong. Was trying to surprise my kids with the donuts, but turned out to be a disappointment.

@Chandni112715 Hello there, sorry to hear about your experience. We'll look into this and ensure a better experience. Please DM us your contact number and the store details so we can work towards a resolution. Regards, Team Mad Over Donuts

@MadOverDonuts no consistency in standards. Minute amounts of filling, don't know what quality you will get, every buy is a surprise with no standards across outlets.

@luvsingh Hello there! We're here to assist you with your concern. Could you please DM your correct contact number? This way, we can provide the help you need more quickly. Thank you!

@MadOverDonuts Nobody from customer care has reached out

@MadOverDonuts Incomplete order delivered- got only 6 but had ordered 7- Swirl it up is missing. The delivery guy is unreachable and so is your customer care number 0120-4206858

@Himani03041990 Hello there, sorry to hear about your experience. We apologize for the long wait. We'll look into this and ensure a better experience. Please DM us your contact number so we can provide more details and work towards a resolution. Regards, Team Mad Over Donuts

I just wanted to post my review @MadOverDonuts Mad Over Donuts share.google/bmEveRk3Uopvdc…

@luvsingh @JaagoGrahak Hello there, sorry to hear about your experience. We apologize for the long wait. We'll look into this and ensure a better experience. Please DM us your contact number so we can provide more details and work towards a resolution. Regards, Team Mad Over Donuts

Incomplete order delivered- got only 6 but had ordered 7- Swirl it up is missing. The delivery guy is unreachable and so is your customer care number 0120-4206858 Is this how you treat customers @MadOverDonuts ?? @JaagoGrahak

@CricMonkSid @zomato @zomatocare Hello there, sorry to hear about your experience. We apologize for the long wait. We'll look into this and ensure a better experience. Please DM us your contact number so we can provide more details and work towards a resolution. Regards, Team Mad Over Donuts

@zomato @zomatocare PATHATIC ... App says order delivered and no response from delivery partner ... @MadOverDonuts Khud hi kha la gaye ... When we are calling on support and refunding the amount ... It's not about Money @zomato #PatheticService

@GauravSingal55 @GST_Council Hello Gaurav, Thanks for reaching out! Your feedback is important to us. Please DM us your contact number so our team can assist you promptly. Regards, Team Mad Over Donuts

@Shubham_1414 Dear Shubham, Could you please email your details to info@madoverdonuts.com for further assistance? Best regards, Team Mad Over Donuts

@MadOverDonuts You will have to follow me in order for me to DM you. New X/Twitter rule doesn't let me DM anyone unless they follow you

@MadOverDonuts has lost it. Third class quality! What a great quality they had years ago! MOD was love!🤌🏻 Now it's worse than a local low quality bakery

@Kushagra9320 We love your enthusiasm! Make sure to keep an eye out on our social media platforms for further details on our store launch events! 😊

bruh I'm begging someone to open a proper donut outlet in Patna🙏🙏 @MadOverDonuts @krispykreme @dunkindonuts PATNA AA JAOOO

In this full episode, Tarak Bhattacharya, ED & CEO of @MadOverDonuts, shares his journey of scaling MOD, driving innovation in F&B, and building a strong connect with India’s young consumers. Tune in to watch full episode - retail.economictimes.indiatimes.com/videos/et-reta… #MadOverDonuts #RetailCafe

All Taylor-made donut fans rise... your new era is here: The Life of a Donut Girl🎶🍩 #TaylorSwift #thelifeofashowgirl

@harshlahoti_11 Hello there, sorry to hear about your experience. We apologize for the long wait. We'll look into this and ensure better service. Please DM us your contact number so we can provide more details and work towards a resolution. Regards, Team Mad Over Donuts

@MadOverDonuts Today I visited MOD at Pavilion Mall, Pune, and was disappointed with the experience. There was no one at the counter, and I waited for 20 minutes and no staff showed up. I had to leave without buying a donut. Is this the experience MOD gives to their customers?

@shasinsaleem28 Dear Shasin, sorry to hear about your experience. We apologize for the inconvenience and frustration caused. Please DM us your contact number so we can look into this and make it right. Your experience matters to us. Regards, Team Mad Over Donuts

@MadOverDonuts The attendent was not polite at all.When other staffs were asking him to call the manager and check,he was not ready to do so. when i asked him to call manager,he said the manager is in singapore which he was lying for sure. They wasted my time and money(Transport)