Matt Painter

@VerizonNews @Verizon Experienced the outage, received the text, went to the app….and nothing! @Verzon followed your instructions to a T and there’s no way to claim the credit. More incompetence.

Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves. To help provide some relief to those affected, we will give you a $20 account credit that can be easily redeemed by logging into the myVerizon app. You will receive a text message when the credit is available. On average, this covers multiple days of service. Business customers will be contacted directly about their credits. This credit isn’t meant to make up for what happened. No credit really can. But it’s a way of acknowledging your time and showing that this matters to us. If you’re still having trouble connecting, please restart your device (power down and power back on). This is the fastest way to reconnect your phone to the network. We are sorry for what you experienced and will continue to work hard day and night to provide the outstanding network and service that you expect from Verizon.

@KVUE Talks about parking so he doesn't call attention to himself but then makes the top story on a news website. What a stunt. Wouldn't want this guy teaching my kids.

Local Austin teacher sleeping in car, hoping to raise money for a home kvue.com/article/news/l…

@KXAN_News Real hero, just dumps it out on the concrete in the rain. Good lord. Put your phone down and maybe wrap it in a towel?

VIDEO: Baby rabbit saved from pool by local fireman during downpour READ MORE: trib.al/KcPu0W2

@bmotl15 Man. Yeah. It’s almost like, IDK, when the police said “disperse” I guess they meant “disperse”. Crazy.

Firing stun grenades at students cannot be normalized. Arresting students without cause cannot be normalized. Peaceful protest is a cornerstone of change this country and students should have the right to it without fear of abuse and wrongful arrest

@LibbionFOX7 @AaronTorres_ @fox7austin Maybe when the cops said "move back" they really meant "move back". IDK, those complicated instructions are really hard to decipher.

Here's another video of my @fox7austin colleague getting brought down to the ground before he was arrested. He can be seen in the navy shirt with the camera on his shoulder and a Live U on his back.

@statesman If you read the captions on the photo gallery from yesterday it's pretty easy to understand why the Statesman is a shell of its former self. Protesters are "peaceful" and police "marched". Selective photos used of police to paint a narrative. Zero objective journalism here.

At pro-Palestinian rally at UT-Austin, protesters arrested statesman.com/videos/news/lo…

@baylisswagner What an incredible exaggeration. I personally walked up and down Speedway and the south mall yesterday, even stepped over some horse crap. There was no perceptible smell, and it was not "everywhere".

One thing the media coverage can’t quite capture here at the UT protest: The stench of horse manure is completely overpowering. It smells like what it is: baked animal feces. Everywhere.

I figured out how to get @UFCU to call you! Initiate an external transfer using their new online banking system! lol what??! They called to verify. And here I thought online banking was to avoid phonecalls and such. Oh well, @FrostBank here I come!

@UFCU I can't reach your reps by phone or email. Can't enroll in your new system in spite of entering correct info, get an error message that I need to call or go to a branch, lol. I'm paying vendors by mail like it's 1998. GOOD. LORD.

@UFCU @Nate_Mears_ Hope you have better luck than I've had. Emailed the membership address 2x and nobody every replies. Can't get through on the phone, there are 54 people in front of me. Enrolling is supposed to require about 5 pieces of basic info, which I am entering 100% correct. It dosent work

@Nate_Mears_ My apologies Nat/e. In lieu of a DM, you can also email your contact info to membership@ufcu.org and someone will reach out to assist you.

Got paid yesterday. Went into my account at @UFCU this morning, and they decided to “pay” my bills early and then denied them all for insufficient funds. They also now won’t show the money as gone from my account until the a-hole you send it to bothers to cash it now. Adhd hell.

@CryptoMonkeyOG @dfw_gal @UFCU Agreed. I just signed the cards to move to @FrostBank , so far so good. I don't get the amateur-hour vibes I've gotten for so long from @UFCU (and tried to ignore, which turns out was a huge mistake).

@UFCU But that's kind of the point, isn't it? You HAVE my information. I'm a current MEMBER. And yet all the efforts to transition to this new system are my responsibility. I never got so much as an email until AFTER everyone started experiencing all these issues.

@Matthew_Painter Hi Matt. Thank you for reaching out. We sincerely apologize for your experience and would happily assist you. However, we need your contact information. Please feel free to DM us or email membership@ufcu.org. We appreciate your membership and hope to talk to you soon.

Well, @UFCU, that's a wrap. As a small biz customer for nearly 10 years this billpay fiasco is the nail in the coffin. Not only is the functionality gone, the communication from y'alls end is reactive, not proactive. Someone REALLY dropped the ball. Closing accounts next week.

@UFCU taking your online billpay down for a week is bad enough, but 1) There is ZERO info posted within the system about this...you have to navigate out to your home page, and 2) How about allow us longtime customers into the new system before taking this offline? So frustrating.

@eyesoftexas @UFCU Yep, same. Trying to run a small biz and pay bills with these jokers is not the picture of efficiency. :(

@UFCU how do you think it’s reasonable for people to not have access to online banking for 6 days? Granted the “legacy” system is TERRIBLE but I’m unable to enroll in new one (“cannot validate”). This is so bush league & will likely be the end of my 32 year membership.

I’d say future mechanic but with his personality it’s probably CEO 😉 @CaterpillarInc

Thanks, @SouthwestAir, for making this little guy's first flight an awesome one! 😄❤️