Philips News

@Yogendr05940480 Hi there, thanks for reaching out! In this case, we suggest contacting directly the Philips Home Appliances Support team at your location. You can contact them here ▶️ bit.ly/4hkRzLX ◀️ and they're available to assist you through Phone, Chat & Email!

@PhilipsPR Dear Philips your products sucks. I have not used the mixer even for a single day and its coupler is not working. Thank you

@Vikramazeet Please visit our website and use any of the contact channels available in your region that are most convenient for you. Our team will be happy to assist you further.

@PhilipsPR Your inbox is closed(see image) so can't DM. Please send me a link to reach you through official website.

@PhilipsPR I bought x9000/10 shaver 5 days ago and have shaved thrice so far. It is definitely not what it boasts about. The blades are not good enough to give a close shave. I had been using Havells shaver for the past 9 years which worked much better. What do I do now?

@RohitBedek99131 @flipkartsupport Hi Rohit 😊 Thanks for your interest in a Philips TV 💙 If installation isn't available at your address, please contact our TV support team for available options and guidance 🙏 ▶️ philips.to/3Lwotxs ◀️ Thank you 💙

Wanting to purchase tv 55 inches QLED and the ting happing is its available for me at my address but installation not availeble. what to be done? @PhilipsPR @flipkartsupport can i arrange intallation after buying officially from @PhilipsPR please let me know

@gaurangagg Hello there! Please send us a private message so we can assist you better.

@PhilipsPR Your team cannot team with this issue and escalation?

@PhilipsPR I had called customer care for paid replacement of iron sole plate but they wrote wrong serial number -- the service engineer came with a wrong one and I had to pay service charges which they have promised to adjust against the next visit. Why penalise customers?

@MikeStovenour We’re sorry to hear this 💙 Please send us a private message so we can look into this and assist you.

This just feels right. Truth in commercial terms (e.g. warranties). I noticed recently that the fans at @Lowes do not have warranties *anywhere* on the outside of the box. Give me the info, let me make my purchasing decision. Top down edicts rarely work because only some very low fraction of ideas are beneficial. The one idea that is forced down has a very high probably of making things worse. We need a market that can let many ideas emerge to die or flourish. BTW, we also need legal enforcement of those warranties; i.e. class action lawsuits. I find that companies create a "Project Iliad" like labyrinth to discourage using a warranty. Like 8 calls and 6+ months to get @PhilipsPR to replace an $8 LED light bulb; they kept telling me a check was on the way. Or waiting 6 weeks for @KiddeSafety to replace a failed CO/smoke detector while the house goes with reduced protection. Who knows, Kidde might be taking me down a 12 year journey home now. I still don't have the replacement.

Introducing Philips Ambient Experience with Disney themes. We’re collaborating with Disney to bring a whole new world of storytelling to pediatric MRI to help reduce patient anxiety and improve scan success. Discover more: philips.com.sg/healthcare/tec…

Check out our Q1 2026 results: strong order intake growth at 6%, comparable sales growth of 4% and margin expansion, driven by AI innovation and disciplined execution. Read more: results.philips.com

@sajid98749179 @cromaretail @VijaySales Hi Sajid, sorry to hear about your experience, we understand how frustrating this is. To get the right support for your vacuum filter issue, please contact our dedicated team here: ▶ home.id ◀ They’ll be happy to assist. Thank you for your patience 🙏💙

@PhilipsPR @cromaretail @VijaySales Service very for call, no one can proper answer waste of time. I want vacuum cleaner filter. They sell the product, but machine is not working. Emails calls everything done from my side and and they are harassing me, 9768371171

@markhdavis We’re really sorry for the frustration caused. We know how discouraging it is to go through multiple steps and still be unable to register. Please send us a private message with a few details so we can help resolve this for you.

@PhilipsPR After getting two verification codes, searching for registration on your site, finally being presented with the correct page only to be dumped into a blank non-responsive page two times, I've given up trying to register my Sonicair toothbrush.

@718Mosh Hi Steven 👋😊 Sorry to hear about the login trouble, that’s definitely frustrating. Please send us a private message with a bit more detail (where you’re logging in and the error you see), and we’ll do our best to help with your request.

@PhilipsPR having a problem on your website. Every time I try and input the code I was sent, to login into your website it started. The code is invalid. I've hit resend the code, different browser, no add-ons on, nothing works! Who can I contact about this issue?

@Schoolmaster87 Hello there! Thank for your feedback. We want every product to work well for you. We're sorry to hear the brush protective clean covers didn’t meet your expectations. Customer feedback is a key input for improving components and future designs.

@PhilipsPR your brush protective covers are sub par. You need to rethink them.

@VikasCh51122701 @philipsindia @PhilipsHomeIN @Philips @AmazonHelp Thank you for reaching out and sharing what happened. The best place to get assistance is through our Philips Home Appliances Support team. They can guide you with the correct service steps and ensure your product is assessed properly under warranty🟦 bit.ly/4hmGAl7

@PhilipsPR @philipsindia @PhilipsHomeIN @Philips @AmazonHelp Raised a complaint to @PhilipsPR 5 days ago yet the technician did not visit.. Poor customer service from @philipsindia .. Very very disappointed..

@PhilipsPR @philipsindia @PhilipsHomeIN airfryer not working.. raised complaint.. technician is not visiting Very very dissatisfied and disappointed serives from @Philips .. Now I'm feeling wrong to buy a philips product @AmazonHelp i bought from ur site.. helpless

@sheila_pinkston Thank you for your prompt response. Due to platform policies, we are unable to initiate the private message from our end. To proceed with your case, we kindly ask that you send us a first private message at your convenience. We appreciate your understanding.🙏

@PhilipsPR You are welcome to message me. My DMs are open

Why is my @PhilipsPR toothbrush melting?! I thought there was extra paste on the side - turns out the plastic is melting off in a thin layer!? WTAF

Check out our full-year 2025 results. Our CEO Roy Jakobs said: “In 2025, we delivered on our commitments as we scaled better care for more people. Today we enter our next phase.” Read more about our results & Capital Markets Day: philips.com/a-w/about/news…

@jimrussell1005 Hi Jim, thank you so much for sharing that. It’s incredible to hear you’ve been with us for 50 years. We absolutely love that you remember those commercials are such a special part of our history. We appreciate your lifelong loyalty. Here’s to many more great shaves ahead. 🪒✨

@lisalovesricco Hi Lisa! Thank you for reaching out! We're sorry to hear that. Please send us a private message, so we can look into this and assist you further. In Addition, here is our support page where you can also contact us: ▶️ philips.to/4rQPr3t ◀️

@PhilipsPR seriously disappointed in Philips. I bought my son a OneBlade360 for xmas, he's used it twice and now it wont take a charge. Your website wont allow me to chat or get a phone # for support. HELP!

@pradeeppyadav Hi Pradeep, thank you for bringing this to our attention. To help us connect you with the right support team, please send us a Direct Message with the product details you’re facing an issue with, and we’ll assist you further. Team Philips x.com/messages/compo…

@PhilipsPR Ticket: 5378820 , Pending since 05th Jan 26. Still waiting for update or resolution