Mohanaraj Mahi

@PhonePeSupport DM'ed the details

@MohanarajMahi Hi Mohanaraj, apologies for the delayed response. We understand your concern regarding the SBI Black Card. Kindly share your registered mobile number with us via DM so that we can review the issue and assist you further. ∞PK x.com/messages/compo…

Hey @PhonePeSupport @PhonePe I'm unable to apply for @SBICard_Connect @OfficialSBICare Black card as it is declined earlier by SBI end. But after raising the ombudsman complaint SBI admitted that it is due to internal error that the application was not processed (1/2)

@PhonePeSupport Hello @PhonePeSupport @PhonePe any updates on this?

They have already taken enough action to clear the application enquiry and all, but still @PhonePeSupport not allowing me to reapply fresh. Pls help

Ola is not going to vanish Autos, these beggar Autos going to Vanish OLA

@nbasandroid @Vavarism டீசல் வண்டிக்கு ஓகே, பெட்ரோல் வண்டியா இருந்தா E20 கலந்து 30km ல முக்கிருக்கும்

நேத்து ஒரு ஊருக்கு போயிட்டு திரும்ப வரும் வழியில் வண்டி ரிசர்வ். அதிக பட்சம் 60km போகும் என்ற நம்பிக்கை.. தூரம் 50km இருக்கு. நம்பிக்கையில் ஓட்டி வந்து வீட்டு பக்கத்தில் டீசல் போட்டேன். இந்த நம்பிக்கை வரும் வரை crude oil தான் உலகை ஆளுவான். EV அல்ல என்று தெரிந்து கொள் தம்பி...

@AmazonHelp Already filled yesterday, the day before yesterday, no one got back . That's the reason I'm here now

@MohanarajMahi Kindly fill the details in the given link, our team will get back to you in 6-12 hours with an update. -Devasena

Hello @AmazonHelp @amazonIN @amazon, this product was never delivered because it was damaged by ur logistics network. Yet your app is asking me to Self-Ship an item I never received before processing my replacement. How can a customer return something they never got? #AmazonIndia

@AmazonHelp I have already filled numerous such forms ma'am, no one turned up. Please understand the issue in depth and help me. I didn't expect high level replies here, as your system was unable to support me at different levels i reached to social media here.

@MohanarajMahi Kindly fill in your details here: amzn.to/4ycCbJC, we'll get back to you with an update in 6-12 hours time. -Devasena

@AmazonHelp Hey they didn't respond since last mail, that's why reaching you to help me. If they replied why would I come here ? Hope you understand the issue.

@MohanarajMahi As informed, kindly follow up with the email that you have received from our team for further assistance on this issue. -Devasena

@AmazonHelp They haven't responded since July 10th 4pm IST. To be fair they should at least take action to get my product delivered - fair trade for both, instead they are asking me to cancel the order and close the case. I ordered trusting amazon and the trust is broken now. Pls help

@MohanarajMahi @MohanarajMahi Kindly follow up with the email that you have received from our team for further assistance on this issue. -Devasena

@AmazonHelp Thanks for the subject, I just checked and confirmed that I have already replied to the latest mail on 10th July 4pm IST hours. Refer below. Now let me know why a prime customer loses his prime day sale benefits for your logistics teams issues.? Hope you are getting the issue.

@MohanarajMahi Kindly check for the email with the subject line 'Your Amazon.in Social Media Inquiry' in your inbox/junk/spam and reply to the same for further assistance. -Devasena

@AmazonHelp @amazonIN @amazon I couldn't locate the email mentioned. I may have already replied to it, but I haven't seen any progress since then. To avoid further confusion and multiple conversations, could you please reply to the latest email? Let's use that single email thread for all future updates.

@MohanarajMahi You should have received an email from our Social Media team to your registered email address. Please check for our email in your inbox/spam/junk folder and respond accordingly for further assistance. Also, please don’t provide order/account details here as we consider them to be personal information. Our X page is visible to public. -Devasena

@AmazonHelp I have already replied via mail to Rohini at 4Pm

@MohanarajMahi We understand your disappointments. Please note, this being a social platform we won't be able to access your details here, requesting you to reply to the mail which you have received for further assistance. - Mohammed Ashwak

Dear @AmazonHelp, My ₹4994 Prime Day order (Order #406-6190173*) was never delivered because it was damaged in Amazon's own logistics network. After approving a replacement, Amazon is now refusing to fulfil it and wants to force a refund after the price has increased by 2K (1/n)

@AmazonHelp @amazonIN is not able to promise the delivery, grouped with seller and unfulfilled the delivery. What is the point of having a Prime account, when your prime day sale benefits are not fulfilled?

We understand your concern. Please note that the information/ resolution provided by our team is the best we can provide for you. Appreciate your understanding. Kindly don’t provide your order/account details as we consider them to be personal information. Our X platform is visible to public. - Mohammed Ashwak

@AmazonHelp I'm not asking for a price match. I'm asking Amazon to honour the replacement already approved after its own logistics failure. Please provide one consistent, written resolution instead of contradictory updates. @AmazonHelp #CustomerService

@AmazonHelp Different Amazon teams are giving opposite answers. Phone support said the replacement would be delivered. Social Media says it won't be delivered and only a refund is possible. Which version is correct? @AmazonHelp