Pickyourtrail | Create Sooper Hit Holidays

@BolDharam Apologies for the delay and inconvenience caused. This has been escalated, and our team will reach out to you shortly to resolve it on priority.

@Pickyourtrail - Extremely poor support. No response for 48+ hrs on my Trip booking. App shows wrong package, missing details, incorrect PAN updated for TCS even though document is uploaded. Multiple follow-ups, no callback. Need urgent resolution.

@Satyajha85 Apologies for the inconvenience caused. We’d like to understand what went wrong, our team will reach out regarding this shortly.

@Pickyourtrail Extremely Not Recommended..

@sunilwar Our team will connect with you regarding this.

@Pickyourtrail iam expecting a refund and its been more than a week and yet to be processed. No responses to my last 2 emails. How do I reach out ? To get the refund

@deepubangaradka @HariPyt Thank you so much for your kind words! 😊 We're glad Vignesh could assist you well and make you feel comfortable. We're excited to plan your first trip with us and ensure it’s a memorable one!

@HariPyt @Pickyourtrail It was good talking with your colleague Vignesh. He briefed all & made me comfortable. Eagerly waiting to mark 1st trip with you . Hopefully you will make it great & don’t make me go back to MMT ! Big credits to yours teams who work relentlessly in these

@PrabhuSamir @VamshiKusma @HariPyt Can you help in sharing across your registered contact number and email address via DM, to check regarding this.

@VamshiKusma @Pickyourtrail @HariPyt @HariPyt @VamshiKusma @Pickyourtrail wish i had read some of these experiences earlier. Facing a careless lackadaisal staff attitude. Once full amount is transferred all the running around is to be done by customer

It's been two years since I was promised a refund from @Pickyourtrail, but I still haven't received it. My registered number is 8888256562. Every time, I'm told a refund is being initiated, yet it never shows up. This oversight is really disappointing. @HariPyt need your help!

@deepubangaradka @HariPyt We’ve received your query multiple times and understand your concern. Our support head is already in touch with you, and we’re checking all possible options from our side. We’ll get back to you at the earliest.

@PrabhuSamir @VamshiKusma @HariPyt We’re really sorry to hear about your experience this isn’t the level of service we strive to provide. Please allow us to look into this on priority, our team will connect with you and ensure this is addressed promptly.

@IndicSoul Can you help in sharing across your registered contact number and email address via DM, to check regarding this.

@Pickyourtrail it's unbelievable that after booking a trip with you, the customer is given NO contact number to reach the pt of contact!!! Neither in the app nor your customer care is of ANY HELP! this is baffling for me given sensitive time critical queries for intl travels!

@IndicSoul We truly understand how concerning this must be, especially for time-sensitive international travel queries. This isn’t the experience we aim to provide. Please be assured that we’re checking this on priority, and our team will connect with you at the earliest to assist further.

@rajasekar_89 Thank you for your kind words! We’re glad Noor could assist you promptly. Please feel free to reach out if you need any further help.

@Pickyourtrail thanks mr Noor for your timely response to update the details

The cancellation charges are applied because certain activities like Burj Khalifa and Miracle Garden have strict vendor policies and are usually non-refundable once the tickets are issued or confirmed. Since these services are operated by third-party vendors, the charges are based on their policies. However, our team is still coordinating with the vendors to check if any exception or refund can be arranged considering the situation. We’ll keep you updated.

@Pickyourtrail @HariPyt What I am asking is why your vendors and you putting cancellation charges on some of the activities like Burj Khalifa and Miracle garden etc ? I am urging it’s your duty to get the full refund for us. Even UAE should return the visa charges. It’s not clients mistakes.

is trump another example of what happens when a society just pursues capitalism at all costs? one man's madness has now led to wide spread destruction across the globe. and Iran is just not standing down, spare a min for Dubai, crazy destruction of value. the entire middle east is stuck between the devil and deep sea. crazy!

@deepubangaradka @HariPyt Our team will check with the vendors regarding the cancellation charges and refund possibilities, and update you shortly. We truly appreciate your patience and trust.

@HariPyt @Pickyourtrail Also as customer trusted your agency you also have the higher responsibility to deal with them and get full refund for your customers pls. We also now on confused stages and can’t take any firm call because of these cancellation charges ! Of course it’s all not your mistakes but

@rajasekar_89 @HariPyt We understand your concern regarding the Dubai situation. Our team will connect with you shortly to assist.

@Pickyourtrail @HariPyt hii I wanted had booked a holiday package with you to dubai but having tough time reaching human voice from your chat literally no response despite current issues to dubai

From winning Gold Medals in Physics to mastering German….@HariPyt isn't your typical founder. He’s a "Sutradhar," the one who pulls the strings behind the scenes to make the magic happen. In Episode 4 of Revamp, we sit down with the man behind @Pickyourtrail to uncover: - How to bootstrap when the rest of the world is burning VC cash. - Why MS Dhoni is the ultimate case study for startup leadership. - The passion for travelling that fueled a global travel disruptor. - Surviving the setbacks with radical transparency at work culture. The IIMB community knows his energy. Now, the rest of the world gets to see it. At Revamp, we don’t just talk about change; we dissect the anatomy of the Pivot. Whether you’re embarking on a new journey, switching careers, or overhauling your mindset, your next great reinvention begins here. Link in Comments.

@JatinderKumarS3 @airindia @IndiGo6E @flyspicejet We understand your concern. Our team is currently checking this and will get back to you with an update as soon as possible. Thank you for your patience.

@Pickyourtrail @airindia @IndiGo6E @flyspicejet Forcing someone to accept Credit Note for 18 months indicates Malintention. Asking the person to speak to a Team from Accounts? Means no intention to resolve but to vanish the hard earned money of customers. No action. Only force. Means bad intentions & nothing else

#ImportantUpdate Air India group has announced expanded fuel surcharges on domestic and international routes, following a steep rise in jet fuel prices driven by the Gulf region’s geopolitical situation. The new fuel surcharges - also applicable to Air India Express - will be introduced in a phased manner starting 12 March. Read more here: airindia.com/in/en/newsroom…

@JatinderKumarS3 @airindia @IndiGo6E @flyspicejet We sincerely apologise for the inconvenience caused, our team will contact you to resolve the issue.

@airindia During such uncontrollable circumstances like WAR of so high intensity,they @airindia @IndiGo6E @flyspicejet etc. harass more than helping. Similarly is @Pickyourtrail who are fishing in troubled water, forcing for accepting credit note and not refunding. Wd write more in future

@karthikkumar89 @HariPyt We understand the situation and will review this matter to ensure it’s addressed appropriately.

@Pickyourtrail I feel you have an inefficient team working. Despite of asking for refunds, coming up with credit notes practise. Requesting you to assign an efficient team who can handle the situation perfectly. FYI @HariPyt @Pickyourtrail

@im_manni @HariPyt Our team will check on this and connect with you shortly to assist further. Thank you for your patience.

@HariPyt Have booked holiday to Dubai using @Pickyourtrail. With recent tense situation in Dubai and arnd, I want to cancel/postpone the travel. But the chatbot and your agents are not very helpful. They hv ltd ans. Is der a way it can be profsnly handled? Running out of time.

@karthikkumar89 @HariPyt We’ve raised this query with the team. They will be connecting with you shortly to explain everything in detail and provide a complete update.

@deepubangaradka Our team will review this and update you shortly with a clear clarification.

@Pickyourtrail Ok will be waiting. Your one person told they will drop me mail about the charges ! But I am shocked why cancellation charges when your vendors aware of ongoing issues there and how can customer enter there with peace ! It’s ur duty to get client without any cancellation

@Pickyourtrail extremely disappointed, I have my Dubai trip fully booked for this month end but due to on going issue I asked team to migrate to other country but no response and they saying amount will be deducted ! I haven’t asked refund I asked to shift package