Pipeline
22.2K posts

Pipeline
@PipelineWire
A global publication focused on technology for service providers.
Global News and Information Katılım Mart 2009
2.1K Takip Edilen2.7K Takipçiler

ow.ly/Xnbz50YwGQo @SAP announced new AI-enabled capabilities, travel and expense management enhancements, and new and expanded partnerships at SAP Concur Fusion 2026, the flagship conference for SAP Concur solutions users and experts.
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ow.ly/gqnB50YwGP8 @ZTEPress and @ChinaTeleglobal announced the release of an AI powered 5G-Adavanced solution, the Differentiation-driven Generative Network solution.
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ow.ly/B75250YwGN0 @Amdocs announced that Smart, wireless subsidiary of PLDT has selected Amdocs to help transform its retail and frontline operations through an #AgenticAI solution called Store Genie.
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ow.ly/UElZ50YwGJW @Oracle announced new Smart Assistant capabilities in Oracle Simphony #Cloud Point of Sale.
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ow.ly/SLBl50YwGIm @NVIDIA announced the NVIDIA Vera Rubin DSX AI Factory reference design, a guide for building codesigned #AI infrastructure, and general availability of the NVIDIA Omniverse DSX Blueprint.
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ow.ly/PTvL50YwGCg @Ericsson and @SKTelecom announced the signing of a Memorandum of Understanding to strengthen their collaboration on mobile network technologies spanning 5G to future 6G.
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ow.ly/zxyV50YwGAr @CrowdStrike announced that EY has selected the CrowdStrike Falcon platform to power its Agentic #Security Operations Center services, accelerated by @NVIDIA AI infrastructure and NVIDIA AI Enterprise software.
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#Datadriven #CXtransformation is explored in this #Pipeline magazine article from @Exsynt ow.ly/4En050Yw7hz. Learn how #data is #transforming the #customerexperience #CX, and the paradox between #CXdata and context.

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The #CX disconnect between #BusinessProcessOutsourcers (#BPOs) and #CXKPIs are discussed in this #Pipeline magazine article from @QPC Group ow.ly/M1PJ50Yw7fr. Learn how CX technology and #KPIs can improve the customer journey.

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#AI & #GenAI for improving help center #customerexperience (CX) is discussed in this #Pipeline magazine article from Dr. Mark Cummings ow.ly/oPIx50Yw7cL. See how AI and GenAI are revolutionizing #CX.

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#ReturnonInvestment (ROI) for #CX and #DX initiatives are explored in this #Pipeline magazine article from @Zappix ow.ly/C0Hb50Yw71p. Learn how to max #ROI for CX projects.

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ow.ly/FOyo50Ywa4i @Amdocs announced an initiative to deliver AI-accelerated application modernization solutions designed to help enterprises modernize legacy systems, migrate to the cloud, and transform their technology landscapes.
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ow.ly/s1sm50Ywa1j @Oracle announced the availability of Java 26, the latest version of the world’s number one programming language and development platform.
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#Datadriven #CXtransformation is explored in this #Pipeline magazine article from @Exsynt ow.ly/wnH150Yw7gC. Learn how #data is #transforming the #customerexperience #CX, and the paradox between #CXdata and context.

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ow.ly/ZO4w50Yw9Qs @Carahsoft and @ServiceNow announced that they have expanded their partnership to extend availability to the ServiceNow #AI Platform across Carahsoft’s full reseller ecosystem in the U.S. and Canada.
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ow.ly/B2kY50Yw9NU @IBM announced that Charles H. Bennett, a research scientist at IBM and IBM Fellow, has been named a co-recipient of the 2025 ACM A.M. Turing Award by the Association for Computing Machinery.
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ow.ly/5ZTw50Yw9MB @NVIDIA announced the launch of the NVIDIA Vera CPU, the world’s first processor purpose-built for the age of #AgenticAI and reinforcement learning, delivering results with twice the efficiency and 50% faster than traditional rack-scale CPUs.
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The #CX disconnect between #BusinessProcessOutsourcers (#BPOs) and #CXKPIs are discussed in this #Pipeline magazine article from @QPC Group ow.ly/tSVm50Yw7as. Learn how CX technology and #KPIs can improve the customer journey.

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