Intuit QuickBooks

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@justderickats Thank you for reaching out. I'm not aware of any issues currently affecting a customer's ability to pay an invoice through QuickBooks. Please join me in a DM so I can gather some additional information and take a look into what's going on. x.com/messages/compo…

@QuickBooks a client is trying to pay an invoice with a card and it keeps saying payment declined, use another method. He tried his Amex and it told him the same. Is there something going on with the system today?

@james_mtc It sounds like your wife has run into some issues with our software, and I want to make sure this is thoroughly investigated. If you could send me a DM, I'll look into any problems she's had and discuss some refund options with you. ^Alura x.com/messages/compo…

Listening to my small-business-owner wife complain about @QuickBooks terrible buggy system is both enraging and empowering. "Your product breaks every month and I never get a refund." 🫣 "47 minutes to convince you to escalate this call? I asked you to do that 45min ago because your not a technical expert on this system clearly. This is like the 5th call in 3 months where you waste my time. I can't bill for this time!" 🤬 "If I order a pizza and they bring back the wrong pizza... I don't pay for it and ****ing shrug it off. I demand my money back. Why should I keep paying for an invoice system that can't invoice correctly?" 🤘 @freshbooks or @Xero ya'll got any discounts? Maybe a QBO transfer tool?

@redkathy I want the chance to take a closer look at the recent charge you received. When you have time, please DM me directly. I'll be on the lookout for your message. x.com/messages/compo…

QuickBooks tactics are obscene! Got me for another $2500 @QuickBooks #criminals

@DOnofrio850 I'm here to help you with the log in issues you're having. Please DM me with some more details and I'll take a closer look. ^Liam x.com/messages/compo…

@QuickBooks my company has not been able to Login to QBO for 4 days. We have opened 4 cases and they have been closed without resolution. Please explain.

@HavingsomefunPL If you change your mind and still need a hand with this, feel free to DM me. I haven't heard of any plans to stop the GoCardless integration, but I can take a closer look at what's happening on your end. ^Sean x.com/messages/compo…

@QuickBooks have you really turned off the option to set up a direct debit to automatically collect monies from clients on a recurring basis. I don’t want to use Quickbook collections because I’m told it doesn’t work like a direct debit

@thrivingonhate I'm here to look into any issues you're having with your QuickBooks Mobile App. Send me a DM and I'll make sure this is investigated. ^Alura x.com/messages/compo…

Why does @QuickBooks have an app if it doesnt fucking work?

@HavingsomefunPL You should still be able to set up a direct debit for recurring clients, so I'd like to take a closer look at what you're seeing on your end. Please send me a DM, and I'll investigate this for you. ^Sean x.com/messages/compo…

@towhey Thanks for reaching out. If you could join me in a DM, I'll be able to answer any questions you may have about your QuickBooks account. x.com/messages/compo…

SADLY FOR ME my “new @QuickBooks” doesn’t work. And they can’t seem to fix it.

@Brandon75802606 Hi there, Brandon. I can see how frustrating this may be for you. Join me in DM so that I can assist you in disabling these pop-up ads. x.com/messages/compo…

Hey @QuickBooks I know it's a rough day for you, but can you STOP asking me to take out a loan EVERY time I send an invoice out?! We pay hundreds a month to you. I'm sick of this.

@rayonimatos I'm glad to hear that you were able to receive your funds. If you ever need anything in the future, please don't hesitate to reach out. ^Timmi x.com/messages/compo…

@QuickBooks I reported you guys to the Better Business Bureau, and you called me a day later and processed the couple thousand you were going to “hold/keep warm” for me for 6 months lol I’m good

I just got scammed by @QuickBooks don’t use their service. Fukin clowns

@MoKnowz_ I want to make sure your account is secure. Please send me a DM so I can investigate this for you. ^Sean x.com/messages/compo…

My account was just hacked by you guys. Insane. @QuickBooks @Intuit

@Pro_SO1 I want to ensure any concerns you have are being heard. If you'd please join me in a DM, I'll gather some additional information in order to submit a complaint on your behalf. x.com/messages/compo…

@QuickBooks unable to log into your useless platform again. What ia the point of this POC?

@Pro_SO1 You can join me in a DM via this link and I can take a look into any issues you're having with your account. x.com/messages/compo…

@Pro_SO1 Hello Stu. I wanted to check back with you in case you're still experiencing issues with logging into your account. I'm here if you need any help. x.com/messages/compo…

@LauraBri1980 I want to help you get the right support for your MTD app attachments. Please send me a DM, and I'll ensure you're connected to the right support team. ^Sean x.com/messages/compo…

@QuickBooksUK @QuickBooks since moving to the new app for making tax digital all previous attachments have disappeared and not viewing correctly. Absolute joke trying to get hold of anyone to help!! Very frustrating

@CassLyninVegas I wanted to follow up with you about this. Were you able to get your QuickBooks Live subscription refunded? If not, send me a DM and I'll discuss some refund options with you. ^Alura x.com/messages/compo…

@QuickBooks won't refund $38 4 live bookeeping service-the supposed expert of 20 years experience had ZERO idea how to help-- I pay and spent hours on the phone with them & they refuse to refund $38- WHAT THE ACTUAL F*CK. @Ritholtz

@Steele_AF I'd like to take an in-depth look at this login issue you're dealing with. Can you send me a DM so I can collect additional information from you? x.com/messages/compo…

@QuickBooks Still can't login on mobile. Y'all have just added so much crap to the platform that it has become a bloated POS.

@QuickBooks your service is the worst ever. One agent tells you one thing, another contradicts them, then they send a link that doesn't even work. Your company sucks.

@anthonytan98294 Are you still unable to use your read-only access in QuickBooks Desktop? If you'd like me to check for any updates on the issue, please let me know. ^Timmi x.com/messages/compo…

@QuickBooks @QBCares I have quickbooks desktop for years and let it expire as I wanted to move remaining clients ledger. After 2 weeks my desktop says my 1 year view only is expired. I have reported this to Quickbooks who says it is a known issue and will take weeks to resolve. Unacceptable.

Have questions or need some help? For the fastest response, tag us @QuickBooks or @QBcares. You can also send a DM for personalized support.

@mythmakrr I appreciate you sharing your feedback about the popups you're seeing in your account. I want to ensure it is passed along to the right team. If you could join me in a DM, I'll gather some additional information. x.com/messages/compo…

@QuickBooks enough with the TOOLTIPS! Pops up every time I log in

@Pro_SO1 It's unfortunate to hear that you're encountering issues with accessing your account, Stu. If you could please join me in a DM, I'd like to take a look into what's going on. x.com/messages/compo…