RBKCCustomerService

Hi All, Please note that Council Tax forms are currently down due to maintance works. We are working hard to get the forms back online as soon as possible. Please call us if you need assistance on 02073613005. We appreciate your patience.

@BrunoLabour @KensingtonCLP Sorry to see the leak! Have you reported this to Housing Management on 0800137111 or 020 3617 7080? if you have, DM me the reference number and I will look into it.

@katvantassel @RBKC Hello Kat, I am sorry to hear the experience you had to encounter. Could you please report this under the Noise complaint form and we will get our noise team to liase with the contractors who conducted the work. rbkc.gov.uk/myrbkc/report/…

@RBKC @RBKC_CS

@RBKC WHY IS THIS BIT OF ROAD BEING DUG UP AGAIN?!!! This must be 6 times this year. Does this not seem slightly mad and unusual to you?! #fulhamroad

@KelvZhan Hello Kelvin, We have relayed this to the CTAX team who will be in touch with you. Thank you for notifying us.

@RBKC @amandabeeden Hi Amanda, Good news. We have notified our contractors to review this and take action. Thank you for flagging this to us.

@amandabeeden Hi Amanda, just copying in @RBKC_CS so they can chase this up, thank you for letting us know!

@RBKC Hi, we still have loos & a piece of scaffolding left on Southern Row from the carnival... any chance they can be collected? Thanks.

Sharla and her team makes sure the police, fire brigade and ambulance services who are working on #NottingHillCarnival are catered for. Over 800 meals are provided for these services over the bank holiday weekend. #CouncilsCan | @RBKC local.gov.uk/councilscan-un…

@carolinehannam @RBKC Hi Caroline, So sorry you had to experience this. The crew are working really hard to get all the streets in the carnival footprint and around it to normal standards by this Friday, If it is not to standard by Friday, Please log this complaint on rbkc.gov.uk/global/report-… .

Our amazing cleaning crews have cleared the major roads around the Carnival area and the wider clear up continues. ♻️🗑️ If your area still hasn't been cleared, don't worry! We're making our way around the borough as fast as we can. 👉 ow.ly/Mjb650vLftW

@EllisLauraLee @RBKC @TfL @tfl Hi TFL, please see broken lamp post.

Please be aware that Council Tax online forms will be unavailable from Saturday 24 August until Monday 2 September due to essential maintenance work. Please accept our apologies for any inconvenience caused.

@RavernGeorgia @RBKC Hi Ravern, Could you kindly provide me with the exact location in order to highlight this to our noise team. Many thanks and apologises for the delayed response.

@RBKC We have 15 times previously nothing gets done

@Hppsinfo @RBKC yet again Holland Park nursery disregarding us residents as neighbours and doing what they like! This has been going on for 2 years now! When will something be done? Woken up at 6:10am to drilling and banging? Also 7am dragging the chairs every single morning

@fwardynski @RBKC Hello again, We have passed this to our parking warden. Thank you once gain.

@RBKC @RBKC_CS W10 5xb

@RBKC how is that OK?

@gustavolondon @RBKC Hello Gustavo, Thank you for raising this with us, I have passed this feedback to our contractors to avoid driving in this type of manner. Thank you once again.

@DK7596 @RBKC Hi Kez, I've escalated this and you will get a response by tomorrow.

@SayNOtoNuisance @RBKC @CCScheme Not good! I've asked the Enforcement to do their thing.

@RBKC @CCScheme @RBKC_CS Kindly have Planning Enforcement attend to remind the Pitt St site of their legal obligations + confirm. The site was told last night not to break the law again. #BuildersLaw #WildWestLondon #InconsiderateConstructors

Answer this one @CCScheme @rbkc why is this Pitt St site 1 min from Town Hall working illegally at 18.45 outside of hours and 2 hours after CTMP permits concrete deliveries. Where the hell is the enforcement? #AsleepAtTheWheel #NoPeaceInRBKC #InConsiderateConstructors

@CWallop Hello. Yes, it's definitely open today and the rest of the week! Enjoy!

@RBKC @mr_flower87 Hello. You are allowed to load or unload for up to 20 minutes in residents' parking bays and pay and display bays during the controlled hours, providing the loading is continuous. Further info on our website: rbkc.gov.uk/parking-transp…

@mr_flower87 Hi Stephen, just tagging @RBKC_CS in this and they should be able to let you know.

@RBKC Hi there, just wondering what the restrictions are on using a permit holders bay for loading/unloading? Queen’s Gate Place to be precise. TIA

Our network issues were resolved late last night, and we have a fully operational telephony system and online services. We appreciate your patience.

Latest update: 2:35pm: We are still experiencing problems with some telephone lines, payment systems and online services and IT are working to get these back online. We will continue to keep you updated as we progress with resolving these problems.

We are still experiencing network problems but if you wish to make a payment you can do so using our Pay Online service: ow.ly/Fo6w50uSpLm

Our network system is experiencing technical problems intermittently affecting our telephony system and online reporting forms. You may experience a limited service at the moment. The Network team is working hard to resolve this issue asap. We appreciate your patience.