Rachel Boyle

@LNER good morning , we booked four first class tickets from York to London this morning and reserved seats together. When we have got on the train, our seats just don’t exist and we have not been able to sit . This is not acceptable. What compensation should we expect please?

@nationalrailenq I’m on the phone to national rail enquiries at the moment and he has confirmed there are no east midland railway trains from St Pancras to Sheffield tomorrow !!! Only Monday morning!

@RachelLBoyle123 You can see services on that route via this link. orlo.uk/fJrz8

@nationalrailenq can you please confirm whether trains will be running from King’s Cross tomorrow to York ? Currently stuck at King’s Cross and need to get back asap

@nationalrailenq All the trains on the page you have sent me are LNER trains that are on the route that is disrupted !

@nationalrailenq Please can you confirm the departure time of the trains from St Pancras to Sheffield tomorrow morning as I am struggling to find any ?

@RachelLBoyle123 Tickets will be accepted on East Midlands Railway services from London St Pancras International to Sheffield. From there tickets will be accepted on CrossCountry services to Leeds where you can use a TransPennine Express service to York. orlo.uk/iuYjo

@nationalrailenq So I have to pay to get to Manchester where I can then use my ticket to get to York on transpennine? That’s crazy! What other route can I use? I can’t see any other option! Can I get a taxi home and claim it back?

@RachelLBoyle123 Unfortunately no ticket acceptance is in place with Avanti West Coast services for LNER tickets.

@LNER @TPExpressTrains @EastMidRailway @CrossCountryUK Can customers claim taxi journeys back as a result of this disruption?

@nationalrailenq Can we use our LNER tickets on avanti trains to Manchester and then try to get a transpennine to York?

@RachelLBoyle123 As it stands at the moment services are expected to run, however this may change depending on how repairs to the overhead wires go. I would advise checking back closer to the time of travel for further updates on this.

@nationalrailenq Well LNER have just this second posted that they are not running at all . Which info is correct?

@RachelLBoyle123 Hi there, services are currently expected to run as scheduled on that route tomorrow.

@LNER Can taxi journeys be claimed back due to this?

@networkrail will trains be running from London King’s Cross on Sunday 10th ? We are stranded in London overnight tonight and need to get home to York as soon as possible

@LNER @LNER otherwise can we get a taxi and claim the cost back?

@LNER Thank you. Are our tickets valid tomorrow on avanti London Euston to Manchester Piccadilly so we can try and get a transpennine connection to York ?

@ArgosHelpers I am not happy at all. I ordered an air fryer two days ago and was due to collect it this morning after 8am. I have now received an email stating my order is cancelled due to a problem , no explanation….. and now I have to wait up to 30 days for a refund!!

@Graeme_Osborn @Heyits_cupcake @TalkTalk Back on for me too 😄

@Heyits_cupcake @RachelLBoyle123 @TalkTalk I’m back on now - hope you’re all sorted too!

We're aware that some customers are unable to access our dedicated teams for the vulnerable and are being directed into general customer service teams, we'd like to apologise for any inconvenience this may cause. There's no need to contact us as we're aware and are investigating.

@RoyalMail @RoyalMailHelp I have received an email saying:”We've received a request not to deliver mail to the property your item is addressed to today.” I did not request this! And need this item today. Please explain

@TalkTalk 😩 no internet connection - are you having issues in York area?

@houseoffraser just received an order of two items and each still had security tag on. What are my options?