Rebecca Hardy

Really poor customer service from @goustocooking promised account cancelled and no further boxes would be recieved on Thursday. Had a delivery notification today and told nothing they can do? Already been for a food shop after being confirmed it was cancelled!

@bandq_help Thank you!!

@RebeccaRose_B Hi, Rebecca. Thanks for reaching out about this. Please pop us a DM with your order details and our CS team can look into this for you now. Many thanks. Tara twitter.com/messages/compo…

@bandq_help Hello I’m just wanting to get some help regarding a return please

@SkyHelpTeam your customer service is painful, your advisor wrote my email down wrong on the fourth spelling and now can’t send me a contract out apparently via email. Not to mention you owe me over £100 in billing errors since January. Terrible service.

@currys still no reply from you guys despite you asking me to private message two weeks ago!

@currys Your care and repair plan is absolutely shocking!! Been waiting since October for a call to arrange our appliances being cleaned. Constantly passed from pillar to post with no one ever returning calls when they say they will.

@ThreeUKSupport for two days I’ve been unable to recieve calls or make them for the majority of the day. It states network issues in my local area but when is this going to be fixed? I rely on my phone for my business and I’m not even notified about missed calls!

@goustocooking I’ve sent you a direct message

@RebeccaRose_B Hi Rebecca, we're sorry to hear that some of your ingredients arrived damaged! Please pop us a DM when you can so we can discuss this further with you. Thanks - Mol

@goustocooking been trying to report an issue via live chat since my box arrived on Sunday covered in tomato sauce ruining everything. No one ever available and no reply to email.

@Giftcloud I’ve been trying to get in touch via email but getting no reply although it states replies within 24 hours. Can someone please help?

So this country can let every Tom, Dick and Harry in but have refused @FIROfficial 🤣 madness. Gutted doesn’t even cut it.

@SamGodfrey15 Don’t ruin it hahaha

Thank you to everyone who said try Ticket Factory for Birmingham. Couple of refreshes and tickets acquired for really good prices too! Will have a happy boy for his 8th birthday present. @FIROfficial @hollywoodundead

@_andersonxo @LiveNationUK same 🙃

@LiveNationUK how was there only 20 people ahead of me for falling in reverse, in the waiting room for smack on 9:45 and I can’t get tickets????

@gingercurlsss @O2AcademyBham It’s bullshit there was 1 person ahead of me in the Que for London. Added tickets to bag but says unavailable 🙃

Great only 100 people infront of me waiting for falling in reverse tickets yet there's none available??? @O2AcademyBham

@SamGodfrey15 Explain

Nah I’ve actually just had the funniest ride on sub terra ever 🤣😭🤣

@SwanBrandUK I’m still waiting for this refund that was promised within 10 days nearly a month ago. Sent numerous emails since and no response. This is getting beyond a joke you’ve had my money for 4 months

@RebeccaRose_B Hi Rebecca, Thanks for getting in touch I have had a look into your support request and requested a follow up from our agents, they will get back to you shortly to try and resolve this. Thanks, Swan

@SwanBrandUK after contacting you last month and being told to email support again it’s not been two whole months. I’ve sent multiple emails all have been ignored. Where do I go from here?

@Shellsyfitz @SwanBrandUK Good luck I was told I’d be refunded on the 31st January within 5 days. Still nothing in my account. Have emailed so many times and just get ignored. It’s shameful.

@SwanBrandUK I provided all the information that’s needed. Can you provide the tracking number of the re delivery with Evri please which I have now asked for 3 times. Why is it so hard to get a refund? If you don’t want to answer or redeliver, then just refund me and I’ll go elsewhere. Thanks

@SwanBrandUK any chance of a response to any of 5 or 6 email chasers I have sent over the last couple of weeks?

@SwanBrandUK rebeccarosebradburn@live.co.uk

@RebeccaRose_B Hi Rebecca, Thanks for getting in touch. Please could you provide your email address and I can look into this further for you. Thanks, Swan.