Renee shoe

@MagnoliaUOC how can we get updates on the boil advisory other than it still being in effect? What kind of timeline are your paying customers looking at?

@KLM Do you respond to your WhatsApp??

@ADT I have had a nonworking alarm system for months - was told the monthly fee was on hold. I canceled services. Still being charged. Excessive hold times via phone. Unable to get this handled as I work and can't wait on the phone. Very disappointing. Please advise.

@InsightVacation I am very disappointed in lack of communication after I paid for a car from the airport that did not arrive. I have the receipt from Insight. This happened in June and I have yet to be refunded.

@UHaul_Cares Now your "Direct" number just transferred me to a different state .

@UHaul_Cares Reviewing does not change anything. No one can connect with anyone who has authority. Beyond disappointing. And I was just on hold for 30 minutes with the scheduling person after several hours yesterday. Finally answered. Said please hold. And hung up.

@uhaul I was on the phone securing my reservation for HOURS yesterday. Today, there is NOTHING AVAILABLE and I have a crew of people here from out of town to help me move

@UHaul_Cares I did yesterday. And nothing has changed. Uhall is evidently unable to accommodate their customers.

@Reneeshoe Hi Renee! We apologize for any scheduling issues. Please DM us if our team can be of any assistance. -Leah

@UHaul_Cares I did

@Reneeshoe You can send us a direct message by clicking this link twitter.com/messages/compo… -Jasmine

@uhaul Reservation for truck Sunday morning at 8 AM. Someone was to call within 24 hrs. NO call. NO truck. AND on hold for more than 2 hours. UNACCEPTABLE.

@UHaul_Cares @edoreyes I did. No response. This has taken up hours of my morning.

@edoreyes We apologize for any reservation issues. Please DM us at twitter.com/messages/compo… with your full name, reservation number, and phone number on file so our team can look into this. -Leah

@uhaul don’t ever trust on them, they lie to you about the guarantee reservation. I come to pick up@my trailer and they don’t have it and they don’t offer me any solution. I need to left my apart today and I am in a big problem because this irresponsible people.

@UHaul_Cares Can you send a link to your direct message?

@Reneeshoe Hello, I apologize for any issues you're having. Can you please provide me with your reservation number, so that I can look into this. -Jasmine

@UHaul_Cares Yes. When I FINALLY got connected to the scheduler she was very kind and helpful. But nothing was available at my scheduled time / location.

@Delta Thank you for your prompt response. :)

@Reneeshoe Hi there. Thank you for reaching out. Please use the following link to report your missing item. app.nettracer.aero/lf-pax/delta/l…

@Delta I left an item on a flight. How can I get it back?

@InsightVacation what is the typical response time to answer a question? I sent an email three day ago and I am currently on hold for 2 hours plus.

@SouthwestAir It's a luggage issue and I have already done the DM thing.

@Reneeshoe Hey there, Renee. We're sorry for the delayed response as we are responding to a large amount of Customers, and appreciate you reaching out. Please feel free to DM us your flight confirmation number for further assistance. -Bella

@SouthwestAir How long should I expect for a response from your team? I sent private messages last Tuesday via both twitter and FB. No response. I am currently on hold for an hour and a half as I am continually reminded that you apologize for the delay...

@SouthwestAir my mother's bag was delayed over 24 hours in December and she still has not received compensation for the clothing she had to buy. Hold times when she calls are in excess of 20 minutes. My mother is almost 80 years old. This is unacceptable. Please advise.

@CoxComm why is my internet so unreliable. Now I can't even call to report my outage.