Rippling

@DesSikorski @stanine Hi Des! We sent you a DM with some details on how Balance benefits your contractors. We are also happy to connect directly to go over your account!

@stanine @Rippling We use rippling and QUIT FORCING NEW HIRES TO USE THE BALANACE BS!!!!! Dumbest thing ever. Add bank account info and send the paychecks direct deposit remove this stupid balance crap

Today, we launched @Rippling Automated Compliance, starting with SOC 2. We have a unique advantage here: we aren't telling you how to fix your stack, because we ARE your stack. device management, identity and access management, HR, performance management...

Thank goodness someone is talking about SOC2. Nothing much interesting or dramatic has been happening in this space over the past few weeks. Glad someone is shaking things up a bit.

The entire compliance automation category exists because nobody owned the underlying employee data. That just changed. Standalone compliance tools sell integration breadth as the moat. "We connect to your entire tech stack" is the pitch. Hundreds of integrations, dozens of frameworks, a federated pull across every system you run. That moat only exists when the data is fragmented. Employee records in one HRIS. Devices in an MDM. Identity in an IdP. App access spread across dozens of SaaS tools. Training in a learning system. Each one a separate API, a separate auth token, a separate schema. Stitching that together is genuinely hard work, and the standalone tools priced that hard work into a category. Rippling already owns the source. HRIS, IT, identity, app provisioning, device management, training, payroll. One schema, written once. Compliance becomes a single query against a unified data layer. The federated pull goes away. Unit economics flip completely. A standalone tool has to acquire a customer cold, run a multi-month implementation, maintain integrations against APIs that keep deprecating endpoints. Rippling already has the customer paying for the underlying systems, already has the data, marginal cost to attach compliance approaches zero. This is the same play that works whenever a system of record absorbs an adjacent category. Find the place where the "value add" is stitching data the system of record already has. Bundle it at near-zero marginal cost. The architectural premise underneath the standalone category quietly collapses. AI compliance agents don't change this either. The agent inherits the underlying data graph. Querying hundreds of inconsistent APIs gives you an agent with inherited inconsistency. Querying one schema gives you an agent that actually works. Standalone tools still have distribution and customers who don't run on a unified platform. They'll be fine for years. But the structural ceiling on the category just got marked down for anyone who takes the compound thesis seriously.

Hot take: compliance feels complex because of how it gets handled. SOC 2 turns painful when teams try to recreate reality inside a compliance tool using integrations, exports, and manual checks. That’s what turns it into a second job. @Rippling takes a different approach. Start from what already exists. When employee data, devices, and access controls live in one place, evidence collection happens automatically. Fixing gaps becomes immediate instead of coordinated across multiple tools. This feels less like better compliance software And more like removing unnecessary work altogether

@Rippling does Automated Compliance now and the product is SO GOOD that I sat in front of a camera for 2 hours to talk about it. If you’re running your startup on Rippling, you already use them to manage the stuff that matters for SOC 2: employees, devices, access, policies, onboarding, offboarding. It's kind of a no-brainer. rippling.com/customers/stea…

Today, we’re launching @Rippling Automated Compliance. The systems and data you need for compliance should exist in the same platform where you run your business. With Rippling, they do. If you're looking to get SOC 2-ready this year, this product is for you.

The majority of evidence needed for SOC 2 is already in the system. And when we find a gap, we help you close it without any tickets or side quests.

@eswarpr @Aetna Our team just sent you a note so we can dig into the details.

Hello @Aetna (& @Rippling) - my health insurance record is stuck somewhere in between your two systems. I keep getting denied with a "your birthday on file isn't correct". It is correct. Please help!

@TraderJohn101 We’ve DMed you directly to assist.

@jonathonende Hi Jonathon, we’re following up with you directly to help sort this out.

Avoid @Rippling for payroll. We stopped using them in December—then they ran payroll anyway to terminated employees. No authorization, no support, no resolution after a week. Still trying to recover our funds. Stay away. #payroll #rippling

@tr4k3101 Hi Kevin, looks like we can't DM you directly but if you send us a DM we can assist further.

@Rippling who do I need to talk to to get access to your API documentation, it currently requires credentials to access it, we're just trying to build an integration for our mutual customers.

@dmarshiii Hi Donald- Does not look like we can DM you either. Our support team can definitely assist and get this taken care of ASAP. Can you have your wife reach out to her company admin and have them open a support case. The admin can cc your wife and we can work with her directly.

@Rippling I'm restricted from doing so. If you DM me, I can respond.

@Rippling your password reset links keep expiring as soon as they are sent out. I can't get my wife's W2 and taxes are due tomorrow. Address this urgently!

@georginamerhom @parkerconrad We’ve reached out privately to better understand what’s going on.

Rippling AI was the most successful launch we've ever done. On the heels of this launch, Rippling's revenue is now growing 78% YoY (at ARR over $1 Billion). And this growth rate has now increased, every quarter, for three straight quarters.

@TAAspeaks That's not okay, and we're genuinely sorry. Our Sales leadership team is looking into exactly how this happened.

Hey @Rippling I received a call from +17325388393 to my Indian number when it was 1:36 AM. Expecting a little bit more empathy, albeit a cold call. Never have I ever been your customer, and you just lost a me forever. Thank you for your attention to this matter.

@Ilyausorov @parkerconrad hi @Ilyausorov, I can confirm Global Payroll is not broken! I will reach out via email now to support

@JStapes79 @JStapes79 glad we were able to connect and get this resolved!

@Rippling Can you dm me instead?

@Rippling , is there a way to get in touch with someone there? Your app doesn’t have the chat option and I need to make changes to my insurance today!