boAt

@rox__YT We understand the frustration this may cause and regret any inconvenience caused. Should you require any additional assistance, please do not hesitate to contact us. Feel free to reach out to us for further assistance.

Pathetic product from @RockWithboAt . I bought their flagship Nirvana X TWS on 16th March 2025. Warranty expired on 16th March 2026. Just 2 days later- on 18th March 2026- the left side stopped charging. Since its now out of warranty for 2 days, I cant do anything about it.

@seekingindia Hi Jayant! We’re sorry to hear about your experience. Could you please share the product invoice along with the issue you’re facing with your product? This will help us check and assist you better. - Raj

@RockWithboAt having complaint about AIRDOPES 800 where should I contact?

@ShaktikantDwiv6 Hi, we regret to learn about the inconvenience you had to go through. We have escalated it to our concerned team, we will give you an update within 48 hours. -Sam

@RockWithboAt @boAtSupport My case is WRONG MODEL (Ticket 64174557), not a defect. You sent 210 instead of 255 ANC. Now Ticket 64302700 is rejected saying 'working fine'. The issue is the WRONG PRODUCT! Send 255 ANC as agreed by Raj. #ConsumerRights @RockWithboAt

@boAtSupport @RockWithboAt Received wrong replacement for Ticket ID: 64174557. Sent Rockerz 255 but received 210. Please look into this urgently. #boAtSupport #ConsumerComplaint

@SrksThanos If the remote is functioning properly, it does not need to be included.

@boAtSupport1 I have shared the same before packing and 1 img after packing the sound bar. Do you want me to include remote also in the package?

My Experience With boAt After-Sales Service (Please Read) alert ‼️ 🚨 Sharing my experience with boAt so others can make an informed decision before buying. My warranty service request has been pending for 2–3 months with no resolution. #Boat @boAtSupport1 @amangupta0303 1/1

@Thegenuine_guy Please do remember to activate your account from your registered email ID before first use.

@RockWithboAt I ordered boat airdopes 301 from boat official site. I got a poor quality product as the lid of the buds' box got open stuck in single time open. I contacted boat support team through email but got no response. Order I'd 9416202. I am unable to close this lid now.

@ShaktikantDwiv6 Always happy to assist! - Raj

@RockWithboAt Understood. I will hand over the product for pickup within 2-3 days and will update you once it is collected. Thank you for the assistance. Ticket ID: 64174557

@ShaktikantDwiv6 We have arranged the pickup, it will be done within 2-3 days. Once the product reaches our warehouse please reach out to us here so that we can dispatch the agreed product. - Raj

@RockWithboAt Okay, I understand that only Magenta Pop is available. I accept this as a replacement for my Rockerz 255 ANC. Please ensure the pickup of the wrong product and the delivery of the new one happens as soon as possible. Ticket ID: 64174557"

@ShaktikantDwiv6 Our courier partner, Bluedart, will collect the product within 2-3 days. You can track the status here: …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket (Ticket ID: 64302700 | AWB: 90446845016). The complete process may take 10-14 days. (2/2)

@RockWithboAt I prefer the Rockerz 255 ANC, but could you please check if it is available in Active Black or Navy Blue? If any of these colors are in stock, I would prefer those over Magenta Pop. Please confirm so we can proceed. Ticket ID: 64174557"

@ShaktikantDwiv6 Hi Shakti Kant, we regret to inform you that the inventory for other colors is currently unavailable, and only Magenta Pop is available currently. Otherwise, we would've definitely offered the same to you. We’ve registered a new complaint, and the pickup has been arranged. (1/2)

@ShaktikantDwiv6 Hi Shakti Kant, as an alternative, we can offer you Rockerz 255 ANC (Magenta Pop) as a replacement option, or a 30% refund amounting to ₹539.7 as per the policy. Kindly confirm how you’d like to proceed so that we can assist you further. - Raj

@RockWithboAt Waiting for your resolution in 48 hrs. I will NOT accept Rockerz 210 downgrade. I need my original Rockerz 255 ANC or a superior upgrade only. If not resolved, I will file a formal complaint with National Consumer Helpline (1915). Ticket: 64174557

@PrabhatMishraZ Hi Prabhat, we apologize for the inconvenience caused to you. Please share your previous ticket ID or registered phone number with us to assist you further.

@boAtSupport1 What is previous ticket ID ? I mailed my issue and you guys created a ticket. Here's the ticket ID - #64268674 There's no previous thing here.

Dear @RockWithboAt Looks like your customer support chatbot has a bug where after few responses it tries to show a list to select from but it doesn't appear. Kindly fix it. I'm not able to raise a concern. Also, requesting a customer support call for my Case Number #64268674.

@ShaktikantDwiv6 Hi! Sorry for the inconvenience you had to go through. We have highlighted your concern to the respective team. We look forward for a quick resolution to it. Will surely keep you updated within 24-48 hours. -Sam

@RockWithboAt "I never received any link or message for model selection. This is a false claim. I sent Rockerz 255 and I want the same or an upgraded model back. Stop forcing lower models on customers. @boAtSupport @rockwithboat"

@ShaktikantDwiv6 Hi Shakti, we sincerely apologize for the trouble you've experienced. Upon review, we found that when you registered your warranty, the original product, Rockerz 255 ANC Raven Black, was out of stock. 1/2

@NeerajM33 You can view the product verification report on the mentioned link - mendix-d2d-prod-s3.boat-lifestyle.com/D2DEsskayRepor… We regret to inform you that we will not be able to serve the warranty for your product. The received product will be shipped back to you. The same will be delivered in 5-7 days.

@BoatSupport @RockWithBoAt @Amankapur - मेरा वारंटी क्लेम (Ticket ID: 64065154 गलत तरीके से रिजेक्ट कर दिया गया है। आपके डिलीवरी पार्टनर ने चेक करके प्रोडक्ट लिया था, और अब आप उसे 'Fake' और 'Damaged' बता रहे हैं। यह ग्राहकों के साथ धोखाधड़ी है। तुरंत समाधान देंI

@MUKESHK13606642 We apologize for the initial disappointment. We’re sorry to inform you that we currently do not have a compensation policy in place. Feel free to reach out to us for further assistance. -Sam

@RockWithboAt repeated service delays. The issue was resolved only after NCH Complaint No. 8765194. This clearly amounts to deficiency in service. I therefore reiterate my request for ₹15,000 monetary compensation for the inconvenience, loss of time and mental harassment caused.

@RockWithboAt My boAt Aavante Bar 3600 (bought Sept’25) is dead since 1 month. Warranty ticket #62513816 (19 Dec’25) → technician visited after 10 days, said part needed, but no action till now. New ticket #63227903 also no update. Resolve ASAP!

@Abhishe80466341 You can explore additional products through the link provided below. Should you require any further assistance, please do not hesitate to reach out to us. boat-lifestyle.com

@RockWithboAt Hi, thank you for the clarification. I understand that a single earbud is not available. Since I am an existing boAt customer, could you please help me with any possible solution or offer a discount on purchasing a new pair? I would really appreciate your support. Thank you.

Hello @RockWithboAt Support, I lost one side of my boAt Airdopes earbud and now only one is working. Can you please tell me if I can buy a single replacement earbud or get help from service? Thank you.

@SagarRai1175776 Hi Sagar! You can share your details here. Kindly share with us the issue you are facing along with your Invoice and contact number so that we can assist you in a better manner.

@boAtSupport1 Kindly provide me a link to message you

@RockWithboAt my smartwatch isn't working can you please check your dm

@MUKESHK13606642 Hi Mukesh, we truly empathize with your frustration, and we’re sorry to inform you that we currently do not have a compensation policy in place. We appreciate your understanding during this time.

@RockWithboAt @RockWithboAt @amangupta0303 After 2 months delay and NCH complaint (8765295), my boAt Aavante Bar 3600 was repaired. However the company caused significant mental harassment and waste of time. I have formally requested ₹15000 compensation for deficiency in service.

@kumar_yogi47931 If you are facing any malfunction issues with the product, please let us know; we are here to help you.

@RockWithboAt I am facing a serious quality issue with my boAt neckband earphones. After some time of use, one side speaker stopped working. I thought it was a one-time issue, but now the second speaker is also having the same problem. @RockWithboAt @Flipkart @flipkartsupport