boAt
30.2K posts


•Hello @RockWithboAt I'd Ordered Boat Airdopes Alpha Tracking ID ( 152785861931521 ) On 11th Of May , But Not Delieverd Yet! No Response From The Team Please Update Me Regarding The Same.

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@7_luci4 Hi Vicky, we apologize for the inconvenience caused to you. Please be informed that the product will be delivered to your doorstep within 5–7 days from the date of order. You can track the status of your order here: …e-boat.matrix-prod-aps1.unifyapps.com/track-your-ord…
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@ShubhamGup28892 However, since you mentioned that you have evidence of handing over the correct product, we kindly ask you to provide us with images of the product at the time of pickup so that we can review and assist you further.
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@RockWithboAt this is what you give report of and what I send you. I also have videos and all proofs. your support staff just ignoring my problem.
they call and don't speak.
when I called they are just saying hum kuch ni kr sakte tumne galt bheja h . I ve all proofs and videos
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@ShubhamGup28892 Hello Shubham, we sincerely apologize for the trouble you experienced. We have checked the matter on our side and discovered that, as per ticket ID 65427431, we received an incorrect product, which is why your claim was denied due to a mismatch in the product's serial number.
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@unisolutionsaf4 Thanks for the details. Please claim the warranty from the above link.
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Bought boAt earbuds barely 2 months ago from Amazon … & they’re already failed
Disappointing quality from brand I trusted.
Looks like boAt just sank my expectations along with their product.
#PoorQuality #NotRecommended
@RockWithboAt @amazonIN @amangupta0303 @jagograhakjago
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@unisolutionsaf4 You can also watch the video guide below for more help: youtube.com/watch?v=1JRZsR….

YouTube
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@unisolutionsaf4 You can also watch the warranty video guide here: English: youtube.com/watch?v=J7ygrK… Hindi: youtube.com/watch?v=kB0Zfd….
If you need help finding the serial number on your product, you can get guidance here: support.boat-lifestyle.com/articles/popul….

YouTube

YouTube
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@unisolutionsaf4 Hi Manish, we’re sorry for the trouble you faced. Please follow the steps here to fix your device: support.boat-lifestyle.com. If the problem continues, please file a complaint using this link: warranty.boat-lifestyle.com/service-center. The whole process will take 10-14 days.
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@gauhar28149 Hope we are able to help you, please rate us your interaction with social media agent as this will keep us motivated.
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@RockWithboAt I ordered today, but my tracking status is not updating. I require the tracking details. Order id 9686484

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@anujpal96900 Kindly be patient; if they call, please let them know about your order issue.
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@RockWithboAt I am saying that I will share the video with them, please tell me on my private number. When they told me, I told them that you can pick it up by boat. Will I share it with them on my private number?Please tell me because I don't want any shortcomings on my part. @RockWithboAt
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@boatlifestyle @RockWithboAt
@boatlifestyle @RockWithboAt
I received a tampered package and the product was missing from my order. I have proper video and photo proofOrder ID:#9659261_SLUK27122
AWB No: 19032055360383
Product: boAt Rockerz 480
I want a refund within 48 hours




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@gauhar28149 You can track the status of your order here: boatlifestyle.shiprocket.co/tracking/15278…
Feel free to reach out to us for further assistance. -Sam 2/2
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@anujpal96900 The issue is under investigation at the moment, so if you get a call from them, kindly answer and inform them so that they can move forward.
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@RockWithboAt Okay please provide me the resolution as soon as possible because I have provided you everything, please get it done or I request you with folded hands, please return my money to me.I am requesting you because I have not received my product.
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@anujpal96900 Hello Anuj, we completely understand your concern, but the logistics team is looking into the matter, which is why they are reaching out to confirm it.
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@RockWithboAt Now this is becoming too much, your delivery partner is calling me and troubling me whether you received the parcel or not, he has received 3-4 calls since last day and Whereas I have sent you the I am so worried,what mistake did I make that I ordered this from you? @RockWithboAt
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@RhythmMahajan11 Hi Rhythm, we apologize for the inconvenience caused that shouldn't have happened! We have escalated your concern to our team; we will inform you within 24-48 hours.
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@RockWithboAt @RockWithboAt your team have received the product .Now provide the upgraded version as you assured .
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@amangupta0303 I’m stuck in loop with my Rugby Plus speaker as it is defective after MULTIPLE warranty claims. I've sent several emails from parveengupta212080@gmail.com but only got faulty replacements (ticket id 64411484 )Seeking a full refund now
@RockWithboAt @boatLifestyle
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@Vanshitsinghal Hello Raj, we have verified the situation and instructed our logistics team to return the product to us. Once it is delivered, we will initiate the refund process, and once it is completed, the amount will be credited within 5-7 working days.
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@amangupta0303 @RockWithboAt i had purchased one product it is not working properly one earbuds stops working so I want to return the product as I will buy a product with higher price so please return it
My order I'd is 9641750
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@GodlyHawkEye Sorry for the inconvenience you had to go through. We have highlighted your concern to the respective team. We look forward for a quick resolution to it. Will surely keep you updated within 24-48 hours. -Sam
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@RockWithboAt I have ordered an item which was supposed to be delivered today as per the estimate but it is still shows packed and not shipped, i am unable to reach support as IVR interfares, please deliver my product immediately. I am getting frustrated with your support
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@NishithDas10 Hello Nishith, we sincerely apologize for the trouble this has caused, which should not have occurred! We recognize how frustrating this can be. Please rest assured that we have forwarded your issue to our team and will update you within 24-48 hours.
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@RockWithboAt
The worst product and service from boat, The Bluetooth module for my soundbar was replaced for the third time but still facing the same Bluetooth disconnect issue. Product name - Boat Avantee 2.1 1550 plus .
Here are the complain no: 62892545, 64557010, 65188949
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@Matthew_0126 You can use the service ticket number 65480762 for tracking the status of your complaint on …festyled2d.apps.ap-3a.mendixcloud.com/p/trackticket.
The end-to-end process will take 10-14 days. -Sam
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