Rutvi Sheth
167 posts


@porterit_ I have spoken to 2 executives but no resolution and no satisfactory response
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@porterit_ what is this pathetic service? Partner accepts an order for 6:05 pm and at 6:20pm he says he will take 30 mins more and no good support from the executive support team, just stupid things like its escalated. Partner is not even picking up the call. orderId LBR67795805
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@porterit_ The team is not reaching out and no resolution. I have had this issue always with you. This is pathetic
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@just_snabbit the expert arrived & asked for otp. then she wasted time in settling down and keep her phone charging etc. He r attitude and behaviour was worse. i even reported her. then she requested her to continue work. just look at level of worst toilet cleaning she has done.




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@SwiggyCares my order #236790084475987 got spilled and no resolution from you. Your team is not helping and why the hell i am suppose to pay for your incapability




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@SwiggyCares
Order ID: 235589396754952
₹351 order split. ₹200 delivered, ₹149 cancelled after 1 hr. Refund only ₹139. Why am I paying ₹16 for YOUR failure?
Agent Sohan disconnected mid-call. Jyoti Yadav offered coupon instead of refund.Stop cheating customers.
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@SwiggyCares do you even understand when i say I dont want the order and you may compensate me. this is really frustrating
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@Rutvi106 As checked, the order has already been picked up and should get delivered soon.
^Ashwin
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@SwiggyCares 233426487476277- order ID
no delivery partner assigned since last 20 minutes and your customer help desk is shit. its asking me to pay for cancellation. why do i pay for your incapability.? Suhani Sah is the executive who is talking this bullshit with me
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@SwiggyCares you need to compensate me. i dont need my order. i am very furious and disappointed. every time i order i have to waste my time in this bullshit and now your service executive is behaving in the most unprofessional manner
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@Rutvi106 We are sorry about that. Do not worry, we'll take this up with our team to check and take necessary action.
^Ashwin
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@SwiggyCares Before the delivery partner was assigned, she asked me directly to bear the entire charges of cancellation. She disconnected my call without my consent. Is this the way you deal with your customers
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@Rutvi106 We didn't mean to keep you waiting for the order. Do not worry, the delivery partner has already been assigned and we are trying to deliver the order soon.
^Ashwin
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@SwiggyCares i am very dissatisfied and dissappointed with the way your service executive, Suhani spoke to me. not a professional way to deal with a customer who is waiting for more than 20 minutes to get a delivery partner assigned
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@Rutvi106 Hey Rutvi, we get how frustrating this is, and this isn't the experience we aim to provide. Please allow us some time to run a quick check.
^Sadiya
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@Swiggy incorrect order delivered and no agent is getting connected
order id 233253282440657
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@AromaThai @RuPay_npci we have rupay select voucher, me and my husband both have rupay select cards. but my husbands email id is incorrect hence the voucher code is available only in the Rupay portal. Aroma thai is not allowing is to book the massage without the email. Pls help
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@GTPLHathwayLtd what a pathetic service you offer. everyday morning your signal is down and wifi doesn’t work. everyday the ticket is closed saying its a major outage. exactly how inefficient you are and how much days you require to fix this!!!
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@WHIRLPOOLINDIA1 what a pathetic service you guys offer!! 6 different engineers visited for a fridge issue and all of them gave different problems - gas leakage, heating coil, fan issues, insulation sheer issue etc and everytime they charged for fix still the issue persists.
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@WHIRLPOOLINDIA1 what a pathetic service you guys offer!! 6 different engineers visited for a fridge issue and all of them gave different problems - gas leakage, heating coil, fan issues, insulation sheer issue etc and everytime they charged for fix still the issue persists.
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