Shibel K. Mansour

@thisismahmoud @Railway Thank you Mahmoud. But the app is *not* working. It’s barely responsive. I think we both agree that I don’t have to resort to posting publicly on X to get a legitimate production issue looked at. Your support system mixes help threads with support tickets. That’s problematic.

I saw your response in the thread. Glad to see that your app is working now. We're not marking the thread as resolved. We'll keep it open, investigate further and share a follow up Apologies for any inconvenience this might have caused and sorry if I came off the wrong way. Definitely wasn't my intention

One thing I didn’t take into account when I moved a production app from Heroku to @Railway is that they literally have 0 support. Their forum is now filled with reports on apps being down for more than 12 hours because of a Redis issue. 0 response. Don’t move to Railway.

@thisismahmoud @Railway Well accusing me lying is next level support for sure. Here’s one more: station.railway.com/questions/redi… The fact that you’ve intermixed support tickets with community forums is on Railway. Of course most tickets are going to be people asking basic questions. This is not the case here.

@SHxKM @Railway Most issues tend to be at the app level rather than with the Railway platform itself I understand the frustration when things go wrong and needing help. That said, saying that Railway offers no support is not true. There also wasn't reports of apps being down like you mentioned

@thisismahmoud @Railway Well, yes. Shouldn’t we continue this in the thread itself? I haven’t been asked for more details by a Railway employee. I’ll post some more details now.

@SHxKM @Railway Hey! I believe this is your thread? station.railway.com/questions/redi… Can you share more info about the issue you're running into? What errors are you seeing? How are you connecting to your database? We'll need more info, not just the project ID. Would love get your issue fixed

@levelsio (Don’t laugh) what about monitoring?

You've been tricked! Very high traffic is cheap too, I serve 314,000,000 requests per month One VPS can be just $50/mo to handle all this traffic, with Cloudflare caching most of it (for free!)

@searchbound Emailed you from hi @ my first name.

Strongly considering sale of DudeRanch․com business with $ 225k ask. Thought I'd mention here before I hire a broker. TTM is currently $50,575. Directory/marketplace biz model. Only expenses are domain renewal and hosting. All revenue is direct from dude ranchers. Traffic up 30% YOY. Runs on Wordpress. If you're looking for low-tech project & enjoy travel, ping me below, or email: peter@duderanch.com. Here's a pic from me at Moose Head Ranch in Jackson Hole, Wyoming. Happy to answer any Qs.

@ShadowArcanist @heyandras Would be happy to DM it. Thanks.

@heyandras Hey, intrigued by Coolify, but having a very rough time getting stuff answered and I don’t want to violate community rules by posting again. I’ve subscribed to Coolify Cloud, do I get any kind of support?

I’m becoming a fan @todoist

@SpotifyPlatform I don't know if you guys are even on here but I've getting many many 403s Forbidden responses for various API endpoints since yesterday. I have a years old app and nothing in my code has changed.

@jaffathecake Give @musicbutler_app a try if this is still relevant.

Every music service seems to fail at this basic use-case: Tell me when a band I have in my library releases new stuff.

@bobbyowsinski hey Bobby, I tried getting in touch through your site but was referred here. Any way to get in touch?

@ShawnReynaldo hey there Shawn, any way to get in touch? I couldn't find an email anywhere in your online profiles/newsletter.

@rjonesy “i did not know this was happening and i should have.” “the team was already in the process of fixing the standard exit paperwork over the past month or so.” ..which is it?

@levelsio “The opposite of love is not hate, it's indifference.”

If you don't get haters nobody care about you So it's a good thing I think In this case it's VERY good because it shows the idea has a lot of potential Nomad List was very controversial 10 years ago too, I remember the hot takes about "exploiting third world countries to live cheap" Now 10 years later digital nomading is mainstream If your idea only gets positive replies, or just neutral, or not much response, it might not be so groundbreaking/viable See the response to Stable Diffusion by artists and to Devin the AI dev by software devs a few weeks ago, ppl get quite angry, so that's to be expected I try to read most messages and learn from them, haters sometimes have viable arguments and cores of truth you can learn from I think

Amazing customer support by @posthog so far, and I’m on their free tier. Most bugs fixed within 48 hours. (I’m on the free tier)

@ImSh4yy @thibaultleouay Hmmm, I guess that’s (especially) true in this specific case. This can really affect ROI on one of my projects. Thanks for sharing!

@SHxKM @thibaultleouay The catch is usually in the profit margin.

FYI, SES is relatively simple to set up.

@ImSh4yy @thibaultleouay $1/10k? wow. I pay around $10/10k on Mailgun. Wonder where’s the catch.

@thibaultleouay Eh, I wouldn't use that for anything serious because the integration is minimal in terms of the config and the feedback you can get from MailChannels. SES costs 1$ for every 10,000 emails you send and takes at most an hour or two to set up.

@timgl @posthog Most bugs were fixed within less than 48 hours, impressive! But I think you’re wrong about 👆 @timgl - I’ve definitely seen wrong Funnels reports because one of the steps was filtering for a cohort, and got nonsensible results because that cohort didn’t update for over 24 hr.

@SHxKM @posthog This is a bit of a UX issue, but the cohorts do update, it just takes a couple of minutes. We're going to make some changes to the UI to make this clearer.

Really liking @posthog’s fresh attitude towards product analytics, but it seems that the product (at least the hosted solution) is still buggy. Even submitting a bug report is buggy.

@pauldambra @timgl @posthog Yep. Just submitted a ticket successfully. Thanks for the quick turnaround!

@SHxKM @timgl @posthog It's working? Excellent And throw all the feedback at us. We love it!