Steph Thornton

Came to find @OVOEnergy for this!!

@OVOEnergy Don’t email me saying I’m going to be saving money from April and then INCREASE the standing charge again. You doubled the standing charge back in 2022, and now you’re increasing it again #energyprices #costofliving

@AsdaServiceTeam Oh you can screenshot and that will work fine? Great! Thanks Elle 😊 I wasn’t sure if stores would be funny about this or not if there are issues.

@SLThornton23 Hi Steph, I completely understand this and I do apologise! However you are able to screenshot your barcode within the Rewards app and use the screenshot to scan your shops! I hope this helps 😊🌷- Elle

@asda with your rewards scheme, it would be great if we could get physical cards to share so one household can build one pot rather than separate pots. Any suggestions welcome on how we can achieve this without physical cards?

@duker_86 Why’s that Paul?

Absolutely the correct decision there #RWC2023 #WALvARG #Argentina

@BootsHelp Thank you! I assumed so but I wanted to check as I didn’t want to be left without the toiletries I need.

@SLThornton23 1/2 Hi Steph - Deliveries are not made to our stores on a Sunday. The order will remain in the store for collection for 7 days, once delivered.

@BootsHelp I am hoping to place a click and collect order at Bristol airport, but the date I fly isn’t available to select (a Sunday). Can I select the Saturday before, and my order will still be available to collect on the Sunday?

@BootsHelp Thanks Vanessa, but that didn’t answer my question. Why can’t I select a Sunday (not this coming Sunday) as a collection date, and if I select a Saturday will my order still be available to collect on the Sunday? Thanks.

@SLThornton23 Hi Steph - Thanks for contacting us. When placing a click and collect order to an airport store, please note that the delivery time is 3 working days as the parcel needs to be processed through the airport’s security checks. Many thanks Vanessa

@vinted why?? The item is clearly a JACKET …

@AndreaCowanSNP @Tesco Same at @Tesco in Cardiff this evening too! No peppers and a shortage of cucumbers which weren’t soggy.

I'm sorry, @tesco this is not good enough in your Dalmarnock store on a Friday afternoon 😔 Lots more shelves with empty boxes throughout the store. Rising prices are bad enough but lack of basic foodstuffs is unacceptable.

@cardiffcouncil Like I said, I will wear a body cam next time then …

@SLThornton23 Hi Steph. I'm sorry to hear of the issues you experienced when trying to get a taxi home. Issues such as this can be investigated by our Licensing Team, please follow the link for more info: orlo.uk/yHGfY. Thank you #QuickQueryCDF

Think I’m going to start wearing a body cam when trying to get a taxi home (to Cardiff Bay) from now on. They’re absolute jokers if it’s not worth their while and have to use the meter @cardiffcouncil Them: ‘Where are you going?’ Me: ‘Cardiff Bay’ Them: ‘I’m booked’ 😤😤

… to read to the taxi drivers who give you crap about not putting it on the meter. It’s actually disgusting!

To the point where girls trying to get home safely from town will actually not be able to & would be forced to walk or be financially extorted because they won’t put it on the meter - which they are meant to do as per the @cardiffcouncil webpage I have bookmarked on my phone …

@mandmdirect what shall I do if my parcel hasn’t arrived? @Hermesparcels tracking is saying it is out for delivery and it has been since Saturday. Failed delivery even though I was in and delivery is scheduled for yesterday between 2-4pm? Please help!

@Hermesparcels strikes again with an ‘attempted delivery’ claiming I wasn’t in. 1. I was in. 2. The GPS tracking image is the wrong location. And 3. No attempted delivery photo. I wonder who is fibbing here … #sortitout #useless

Credit where credit’s due - turns out the government can organise a piss-up.

@jack__jonas @Hermesparcels They’re literally the worst! They never ring the buzzer. The sender has resent my order, premium delivery - wonder who they’ll use for that 👀

@SLThornton23 @Hermesparcels 🤢 Hermes

Surprise surprise, @Hermesparcels have failed to deliver a parcel and are now sending it back to the sender! They haven’t even attempted delivery the three times they say they will - I have been in, every day, working from home #helpplease

So what do we do if Football does come home? Take it out for dinner and drinks, day out at Alton Towers, spa day? What? Not sure we’ve done this in a while … #euro2020