Raahil Shah

@NespressoUK is it expected to have to wait 30 min on hold (still nobody answering) to just get support for a broken machine (as an Ambassador for 10 years)? Boutique tells me they can't troubleshoot so go online. Live chat points me to this number and nobody answers it. 😔

@British_Airways Thanks a bunch Lucy, just letting you know it's not just me this opinion was shared by everyone who opened their dinner box and saw 90% plain rice. And i've seen this happen again and again on this same Mumbai London route. It's symptomatic of a larger issue unfortunately

@ShahRaahil Hi Raahil, sorry you were not happy wit the curry on your flight to London, I'll pass your feedback to our catering teams, Thanks, Lucy

@British_Airways is this supposed to be a reasonable dinner? 90% plain rice and 10% curry? Third time seeing the same disappointing meal on BA 138 to London. Definitely not a one off - this was proportion of the meal served to all passage (chicken or veg) and on many flights.

We’re releasing access to Speech-1, our conversational speech model designed specifically for customer phone calls (8khz telephony) to reduce call drop rates.

@karpathy @LumaLabsAI @TWRogersIII @BaronAdri

wow. The new model from @LumaLabsAI extending images into videos is really something else. I understood intuitively that this would become possible very soon, but it's still something else to see it and think through future iterations of. A few more examples around, e.g. the girl in front of the house on fire x.com/CharaspowerAI/…

@NatWest_Help is this the sort of wait time expected for Natwest’s most premiere Black account membership services? (Still on hold for emergency medical travel insurance).

@HMRCgovuk @HMRCcustomers Hi @HMRCcustomers support why do all my calls always go through the automated service and then directly hang up the first time I call, every time?

Our helplines are all open and taking calls. Our online services are working well and we encourage people to use them.

I’ve called twice earlier this month and each call the tax advisor has provided me a different reason for the complex tax code so I’m really confused on how to resolve this.

@HMRCcustomers @HMRCgovuk Hi i’ve been trying to get in touch with HMRC to appeal penalties and complex tax code I believe have been incorrectly applied. This is my 4th call today, each call I’ve been waiting an hour after which either the phone or advisor has hung up! Pls help!

@granger_lottie @chugdoodle @AXS_UK Nope, @AXS_UK has just DM’d me an automated text: “Hello, please could you reply back to this DM so we can push your query to the top of the queue!”, hoping they get to this issue and get it resolved asap.

@chugdoodle @ShahRaahil @AXS_UK Have you managed to sort it yet?

@AXS_UK I keep getting “OOPS! IBAN is empty or incorrect” when entering a @NatWest_Help UK bank account and sort code to receive payment from Sold Tickets. Please help I see no troubleshooting options in self help on website.

Can i come visit @TheO2 arena to pick up the money owed for my ticket sale? As i see no other option available without either company’s tech support.

@TheO2 been weeks since I’ve been trying to get money for tickets I’ve successfully sold for a past event via @TheO2 app managed by @AXS_UK. @TheO2 support bounces me to @AXS_UK who haven’t responded in weeks and there is no way to troubleshoot this online.

@AXS_UK could you please respond and take a look? I’ve tried to reach you on email and live chat but get canned responses - and @AXS_UK phone lines are permanently closed leaving me no options to troubleshoot your own website issues!

@AXS_UK @NatWest_Help Hey @AXS_UK I’ve followed and attached screenshots of the issue, can you please help?

@ShahRaahil @NatWest_Help @ShahRaahil @NatWest_Help Hi, please could you follow us so we can send a DM?

@NatWest_Help Done

@ShahRaahil Good afternoon Raahil 👏 I hope things are well with you and you are having a nice day so far. Can you send through a screenshot blurring out any account details of this error message please? - Emma

@ukhomeoffice urgent query for my ILR app, will the home office grant exception on a gap in 10 years CR due to covid travel ban? Cheers!