Customer Service Team @Debenhams

@joclarke86 We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams Hey - can someone assist with my return it was sent to you 03/10, order value £349

@DexyStarz We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@HowFreed @Debenhams Debenhams are dreadful at actioning refunds within a decent time. Just see Trustpilot. Refunds can take 3-4 weeks (if you’re lucky). And there’s Amazon issuing refunds immediately- so it can be done. Debenhams hang onto customers’ money to bolster their own account. Dreadful co.

Absolutely AWFUL experience @Debenhams . We returned a £350 dress 3 weeks ago via the post office. The post office shows the item was returned the next day however we have no refund, there is no online tracker, no phone number to call, a whatsapp bot that is useless.

@FourEyedFoxie Kindly follow back and DM for quick response.Thank You

@Debenhams returned an item, refund was started on the 9th, still waiting. Customer Services is appalling. Surely there's a number to call???

@sharon_grieve Kindly follow back and DM for quick response.Thank You

@sharon_grieve Kindly follow back and DM for further assistance.

@KerryBrown77 Kindly follow back and DM for further assistance

@Debenhams I’m still waiting a reply from your customer service team how do I actually speak to someone I have been waiting for someone to reply to my text message for over 24hrs

@Miamacd22 We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams Also why have aistill been charged £4.99 still for something not arrived?

@lisaga75 We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams absolutely appalling service trying to get a refund from Debenhams

@coveney_danny We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@maistry_anita We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams bought a shirt. It’s in stock but order was not sent. Item refunded then put price up. To purchase again- I’ve got to buy more items to get free delivery!! Disappointed…Standards dropped!

@ep790590 We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams Contacting Debenhams is an absolute joke now. You’ve double charged me for an order YOU cancelled and 2 weeks later I can’t get hold of an actual person to get it sorted out. Can someone please contact me to sort this out please?!

@64Jimfogarty We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams marvelous customer service just cancel an order after a week and don't refund the charge for shipping. No reason given for cancellation either. When contacted on WhatsApp your told basically you got your item cost back we don't refund postage 👏👏

@Danny_Lush We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams still waiting, 6 weeks since you said you'd be in touch, In the meantime, a scammer posing as Debenhams refunds on WhatsApp,has took me for over £1700, which wouldn't of happened if you'd been in touch when you said you would, or delivered the item on the date agreed

@hayleydwebb We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams how do I get any help from anyone at your company? WhatsApp and Facebook are not replying.

@camelliabloom We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams have stolen £600 from me. Your wattsapp system just leaves me in limbo all the time.

@WhatWillBe_Band We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams Why do you use @evri for deliveries? I ordered the Ghost Reading Book Lamp 3 weeks ago and it still hasn’t been delivered? For 2 weeks it didn’t move. This isn’t ok and can’t believe it’s still not arrived.

@karen_welham We have already escalated your concern to our relation support team for quick assistance and updates, follow back and check on DM. Thank you

@Debenhams can you respond to your emails pls!!!!! I haven’t had a reply since Friday?? Appalling customer service!!! 😡