TELUS Health

@l3v1at4an We maintain a zero-tolerance policy toward hate, discrimination, and harassment of any kind, and are committed to fostering an inclusive and respectful environment. We can confirm there is no employee at our company with this name.

Manal Kafrouny is a Ottawa based Triage Consultant with Ceridian Lifeworks, now owned by @TelusHealth. Manal Kafrouny is a open supporter of the designated terrorist group Hamas, defending terrorism during the October 7th terrorist attacks that killed the most Jews since the Holocaust by denying rape of Israeli women & murder of Israeli babies. On October 8th 2023, Manal Kafrouny was seen posting a tribute to the Hamas paragliders that killed 378 civilians at the Nova Music festival. She also does not believe Shani Louk was kidnapped despite the overwhelming amount of video of her corpse on the back of a truck with Hamas members holding her hair. Referring to the war in Gaza, Man Kafrouny states “it makes me feel like I’m witnessing them crucifying Jesus Christ all over again”, referencing the ages old antisemitic trope of Jews killing Jesus. Why would @Telus hire such a hateful woman to be in a sensitive position with patients in need of healthcare? This is a Notice of Public Interest to the Jewish community of Ottawa regarding this radical woman openly glorifying terrorist groups. We suggest anyone with Ceridian Lifeworks or Telus Health to immediately stop using their services given the vulnerability with having Manal Kafrouny as their triage consultant @TELUSsupport All materials provided were obtained via publicly available services & does not contain any forms of private media.

@1073MidlandAve Hi there, no issues have been reported. Are you still experiencing issues? If so, please contact our team here: bit.ly/4a4XuQq or at 1 866 240-7492

@TELUSHealth is there a technical issue ongoing with the eclaims portal?

@Darth2G Hi Liam- We're very sorry that you experienced difficulties with your appointment. We'd love the opportunity to try and resolve this for you. Please email: mycare@telus.com or call 1 855 577 8838 to direct the concerns to one of our associates.

Telus Health fucking sucks lol. I booked an appointment to talk with someone about a week ago for 2pm today. I log on at 1:45 a bit early so nothing messes up and I just see "Appointment failed." No call back no reschedule. This is why some people find it so hard to commit-

@robert38993 Hey Robert, that definitely doesn't seem right. Can you please send us a PM so that we can ask more questions and make sure this gets addressed? Thanks!

@TELUSHealth Why does your voice message say ..there are currently ZERO ahead of you , but still the music keeps playing and no reprentative picks up the call ? It almost feels like Telus is running on voicemail, but nobody working .3 days straight now

New episode: Pauline discusses living with #bipolardisorder. Dr. Mackoff + I share our experience with diagnosis + successful treatment. A must-listen for anyone with bipolar, or wanting to learn more! ow.ly/HgtH50Vaq6V #PsychedUp #PsychedUpPod #BipolarAwareness

@FatassTrevor Please continue to check in-app regularly, or connect with our support team, who will be happy to assist however they can. 2/2

@TELUSHealth @drdianemcintosh What’s the point of this app when you never have appointments avaliable?? I haven’t had a doctor in a year, the ER‘s are stopping prescriptions and they tell us to use your app which is CRAP. This is a piss-poor typical Canadian shitshow.

Depression can impact anyone, even the strongest among us. In this episode of PSYCHEDUP, @drdianemcintosh talks with Olympian Silken Laumann about her inspiring story of resilience and offers insights into understanding and treating depression. bit.ly/3WxaDxc

@FatassTrevor Hello - We apologize for the delay and are working daily to add availability daily. Unfortunately, because of record demand for access to care across some provinces, MyCare users may experience prolonged wait times. 1/2

'This is OCD' out now! Nadia shares how #OCD affects her day, parenting, relationships. Dr. Randy Mackoff discusses effective treatments. ow.ly/PixV50UTp5g Share your thoughts! I did #PSYCHEDUP to educate, de-stigmatize, inspire. #OCDAwareness #OCDTherapy #EndtheStigma

@drnjcurry Please continue to check the app regularly as appointments become available every 3 weeks. Or connect with our support team, who will be happy to assist however they can. 2/2

Wow @TELUSHealth, all I need is a prescription renewal and your app says there are no available appointments for the next 3 months. I’ve no doctor, urgent care is full after 8:31am, not an Rx a pharmacist can do. Now what? I pay for private text msg telemed 🙄😡

@drnjcurry We apologize for the delay and are working daily to add availability daily. Unfortunately, because of record demand for access to care across some provinces, MyCare users may experience prolonged wait times. 1/2

@ocean1waves Hi there- Are you still having troubles accessing the app?

@TELUSHealth your app is not working. My connection is fine.

(2/2) This is in addition to support provided through the Employee Assistance Program (EAP) helpline for eligible employees of our clients in the United States.

(1/2) We've activated our 24/7 Community Crisis Support line for those impacted by California wildfires. Call 1-877-757-7587 for free professional emotional support and/or referral to community resources. This resource is available to anyone.

You’re not alone. There’s strength in asking for help. Get 3 virtual counselling sessions at no cost from CMHF and @TELUSHealth. Available to men in BC, AB, ON, and QC without extended health benefits. Get started: dcm.tips/421Rwgz

@Sofxfajardo Please continue to check in-app regularly, or connect with our support team, who will be happy to assist however they can. 2/2

Haven’t been able to book an appointment with @TELUSHealth in over a year. It always says “there are no appointments available…” What’s going on?

@Sofxfajardo We apologize for the delay and are working daily to add availability daily. Unfortunately, because of record demand for access to care across some provinces, MyCare users may experience prolonged wait times. 1/2

@maumercado Hey Mauricio - Can you send us a screen shot of the error you are getting?

Trying to use Telus mycare for the first time @TELUSHealth can't book an appointment because the form is not submitted... send button broken? or the app itself?

@Quirt313 Hi Charlie, which type of service are you currently using with us? Would this be for TELUS Health MyCare, Virtual Care or another service?

@TELUSHealth thank you for totally screwing up my files with my Dr. Bring back Wolf!

@bratatouillee Hi Ashley, can you please send us a DM so that we can investigate further? Thank you.