David Thorpe

@Trustpilot a review has been removed and contact integrity has not responded to evidential documentation emailed by me. Disappointed that a genuine review of a company giving great serves has been rejected ☹️

@JohnLewisRetail requested return of item ordered from you online as cheaper in Argos. Have now asked for price match instead, but can’t cancel return although haven’t sent item back. Is this ok?

@OctopusEnergy Hi, I have received a quote from you to switch to a new fixed tariff today, but when I click on the “Yes change my tariff” button to accept it, I get an error message . No response to my email and quote expires at midnight ☹️

@marksandspencer M&S Welsh Lamb Butterflied Leg - cooked in accordance with pack instructions. By far the worst piece of lamb ever. A very disappointing Sunday lunch 🙁

@OctopusEnergy have messaged you via app because I haven’t received a bill for March yet and grateful if someone will sort this out please. Thanks

@sewateruk is this affecting TN19 area?

@kmdesp Wow! My diabetic eye screening appointment was at 10.30 today and I received my results by email at 15.30 this afternoon. You are amazing 🤩

@parthaskar Wow! Paula Carr diabetic eye screening at 10.30 today and received my results by email at 15.30 this afternoon 🤩

@johnlewishelp recent .com order by my wife value £100+ One item in order unavailable for click & collect (“delivery from our approved supplier”), so your system required the order to be split. Very unhappy with resulting £4.50 delivery charge despite total purchase amount ☹️

@waitrose Have DM’d full details to you Kirstie

@Th4David Hi David, thanks for your message. Are you able to DM me with your full name and address with postcode. If you have a copy of your receipt and any photos of the item or packaging. ^Kirstie

@waitrose Purchased a slow cooked turkey joint on Christmas Eve as the centrepiece of a family meal on Sunday 29/12. This product was a huge disappointment to everyone at the table tasting like something from a Chinese takeaway (not a good one). A very dissatisfied customer☹️

@srkitchengarden Good morning. Tracking my recently placed order and see it is flagged “Awaiting Information - Please check back soon”. Please can you advise status. Thank you.

@TheWineSociety ordered gift membership a week ago, but nothing received in the post as yet. What is the estimated timescale for delivery please?

@SkyHelpTeam contradictory terms and conditions when trying to upgrade to Sky cinema £10 a month offer with monthly rolling subscription and 31 days’ notice to cancel on MySky?

@Times_CS can’t access app this morning keeps returning to login screen…

@marksandspencer Over a week later and nothing has changed - item available on website, order placed, card debited, email confirmation and then cancelled after 15 minutes as out of stock. This is just not good enough M&S 😡

@marksandspencer Tried ordering item again and order cancelled again… Still not showing as out of stock on your website, so my card has been debited again. Surprised that website still not updated to reflect availability ☹️

@marksandspencer product T402500T in stock on M&S website😀order cancelled after 15 minutes as out of stock🙁 No indication of availability. Can you help please?

@johnlewishelp Thanks Al 👍🏻

@Th4David Hi David. Yes, you can still return the mirror to us, as long as it remains unused, in a resaleable condition, and is done so by 23 January 2025 (we're now into our Christmas extended returns period). spkl.io/6016fR23n ^Al

@johnlewishelp seen a wall mirror I like on JL.com Product Code 74054014 but delivery is direct by supplier. Mirror is right size, but can I return it for free if it doesn’t match my room as it’s difficult to judge from photos on website?