T-Mobile

I appreciate you reaching out and sharing your experience with us. I’d like the opportunity to look into this further for you. To help protect your privacy and securely review the account details, please send a DM to @TMobileHelp with your contact info and we’ll go from there. ^DuncanW

Hey @TMobile your coverage in Polk County, GA is absolutely abysmal. You should probably consider upgrading coverage before you lose customers.

Thanks for bringing this to our attention. I’d be happy to take a closer look and help however I can. Since this is a public space and we want to keep your information secure, please send a DM to @TMobileHelp with your contact info and I’ll continue working with you there. ^JustinS

@TMobile hi my name is Robert long how to fix data issues on iPhone 16

What a run. Thank you for bringing us together USA men’s soccer! 🇺🇸

@mojoonoos Thanks for bringing this to our attention. I’d be happy to take a closer look and help however I can. Since this is a public space and we want to keep your information secure, please send a DM to @TMobileHelp with your contact info and I’ll continue working with you there. ^MikeA

@TMobile Is it true that if you get a new Plan with TMobile and you travel out of the country. T Mobile will cancel your account. This is what I was informed by Jason a MGR at Costco Kiosk in Northridge, California. T Mobile will not honor the contract

@jdmaaron1 Sounds like you might be ready to make the switch! We'd love to help you explore your options and find the right plan for you. Send us a DM to @Tmobilehelp and we can walk you through everything from there. ^RichardD

@ATTHelp I need help with my wireless service I have continue to have issues with signal pls help I am about to switch to @TMobile or @Verizon

@JustinPilarski I appreciate you reaching out and sharing your experience with us. I’d like the opportunity to look into this further for you. To help protect your privacy and securely review the account details, please DM @TMobileHelp with your contact info and we’ll go from there. ^NevinB

@TMobile your service reps need extensive training. Been with you guys over 5 years and can never get anything resolved. Im done

@AR15_Deplorable Thanks for reaching out. I can check your account to confirm, send us a DM @TMobileHelp for a secure review. ^NevinB

@TMobile are Go5G plans affected by the change?

@jdmaaron1 Sounds like you might be ready to make the switch! We'd love to help you explore your options and find the right plan for you. Send us a DM and we can walk you through everything from there.^RichardD

@ATTHelp I have asked for help multiple times and no one Replys thanks for nothing I am honestly thinking about switching to @TMobile or @MetroByTMobile

@WynterHoneytip Sounds like you might be ready to make the switch! We'd love to help you explore your options and find the right plan for you. Send us a DM and we can walk you through everything from there. ^ChristopherB

Hey @TMobile do you give any loyalty discounts? Especially for those there for over 20 years? @Verizon doesn’t care and believes there is an expiration date for loyalty.

I appreciate you reaching out and sharing your experience with us. I’d like the opportunity to look into this further for you. To help protect your privacy and securely review the account details, please send a DM to @TMobileHelp with your contact info and we’ll go from there. ^PatrickU

Ever since I was forcibly switched to @TMobile I receive at MINIMUM 5 spam/scam phone calls per day. No matter how many numbers I block, I continue to receive them. Definitely didn't have this problem with US Cellular. It's too bad the merger couldn't be the other way around...

@TexasGrouch68 To DM us, tap the bubble icon at the bottom of your screen, then tap the compose icon and search for @TMobileHelp to start a private conversation. ^ChristopherB

@TMobile …sure, where’s the DM button?

@TMobile hey, who do I gotta text to add my kid as an authorized user?

I appreciate you reaching out and sharing your experience with us. I’d like the opportunity to look into this further for you. To help protect your privacy and securely review the account details, please send a DM to @TMobileHelp with your contact info and we’ll go from there. ^SharonB

@TMobile ur service is shit.

@YAB2008 Thanks for bringing this to our attention. I’d be happy to take a closer look and help however I can. Since this is a public space and we want to keep your information secure, please send a DM to @TMobileHelp with your contact info and I’ll continue working with you there. ^MikeA

@TMobile hi, can you help with accessing my account please. I am in India and need to add international data

@FreddyLA7 If you're crossing America, you should probably be on America's Best Network. Shoot us a DM!

@BKDoll1 Yes, Metro by T-Mobile customers get thanked with the same great T-Mobile Tuesdays offers and deals, with limited exceptions. Please DM me if you have additional questions, LaQuita.^SharonB

. @MetroByTMobile @TMobile are metro pcs customers no longer entitled to the T-Mobile Tuesday perks ? Metro pcs will be offering their on separate perks? @TMobile

@MyllionA I am here to help and will address any concerns you're facing. Please send me a DM to @TMobileHelp and let me know what is going on so I can quickly assist. ^AlexisG

What the freak is y’all issue @TMobile

@robwill247 Will, to get prompt updates and support for your Fiber Internet. Please reach out to our T-Fiber experts via chat here: fiber.t-mobile.com/support/Troubl…. ^MikeA

@TMobileHelp Copying @POTUS. Maybe he can get a response from @TMobile. 😆

Trying something here because I’m not getting a response from @TMobileHelp that satisfies me on this fiber outage. Going on 12 hours here in the Triad of NC. @FTC and @WhiteHouse we have not heard a peep from @TMobile on resolution or public statement.

@MarkW_NC I can work to ensure you are able to use your service Mark. If you are still seeing issues with your Fiber internet please contact our Fiber team at fiber.t-mobile.com or over the phone at 844-783-4237. ^CameronN

@reel__jess @TMobile Also down in Thomasville NC

@TMobile fiber outage in NC for anyone else? 25 minute wait to talk to a person to report it is insane at 230 am

@mrkp1988 Thank you for bringing this to my attention Kyle. If you are still seeing issues with your service please reach out to our Fiber team at fiber.t-mobile.com or call 844-783-4237 for fast assistance. ^CameronN

@reel__jess @TMobile Out in Thomasville as well.