T-Mobile

@Jdphil07 We're always working to keep you connected while traveling, and you can find all the updated information about our In flight Wi-Fi offers here: t-mobile.com/support/covera…. DM us @TmobileHelp with any questions for a quick reply. ^RichardD

Gosh @TMobile what happened to being the best? Lost partnership with @united and @aairwaves for WiFi on planes. Guess I’ll read a book and not stream my Tv shows for four hours.

@PackinPatriot68 I can help address your account concerns here over X, Angela. Please send me a DM and let me know more about what you're experiencing so I can help and you won't have to look at going anywhere else. ^AlexisG

@TMobile We have a business account with you. You just closed an entire office in Chattanooga that services business accounts. Now I get to speak to someone in a foreign country who doesn’t know how to help me. I’m actively seeking another provider for our company.

It’s not you, it’s them. Switch to T-Mobile in 15 minutes and upgrade your connection.

@amazonreviewerz Thank you for partnering with us in DMs and I see we reached a resolution to your rebate concern. Meet us back there if you have any further questions. ^AndrewP

@TMobile Don’t sign up for rebates they tend not to pay you

Everyone's got free phone deals. With T-Mobile, get value that keeps adding up every month, every year.

@Hatinjewznjeetz I'll help review your coverage needs there in Vail, AZ. Please send me in DM, and we'll quickly move forward with a solution. ^AndrewP

Another quarter showing why @TMobile continues to lead. We’re adding accounts, deepening relationships, and delivering strong results — quarter after quarter. Proud of Team Magenta! t-mobile.com/news/business/…

@TheKurtieKaye That's not the experience we want for you to have with our service. DM @TMobileHelp so I can quickly help out. ^NevinB

My service has been so shitty lately no matter where o am @TMobile what is going on????

@rong_song35206 Thanks for letting us know about this. DM the experts @TMobilehelp so they can make sure you’re taken care of.

@drhetrick Thank you for your message, Dan. I want to look into what’s happening with your messages. Please DM me so we can review the details and help work toward a fix quickly. ^SandraC

If you have a @Google Voice number, and have gotten no responses to texts you send to contacts on @TMobile, apparently T-Mobile is flagging GV texts as spam. I rely on GV during my workday to communicate with chronically ill members of my family during my workday. Fix it soon!

@Joe6541 Upgrade offers can change based on plan eligibility, device promotions, and account status, especially during a transition like this, Joe. Please DM me so, I can ensure you're receiving the best possible promotion. ^SandraC

I love how as a US Cellular customer i could upgrade for free, but now that @TMobile took over, they want almost $1k for a phone that was free last week! #corporategreed #totalBS

@yashoes1 I can assist with any concerns you have with your T-Mobile account and free line, Kaya. Please send me a DM so that we can connect and work on a resolution right away ^SandraC

Contacted @TMobile sometime ago due to them accidentally taking off my free lines and putting it back on. They said they would need a week if I’m not mistaking to investigate it because I’ve been getting charged for a while now for those “free lines”. I just never had time to

@tonyyyy I can assist with any concerns you have with your T-Mobile account and bill, Tony. Please send me a DM so that we can connect and work on a resolution right away ^SandraC

@TMobileHelp it's beyond that, chief. they canceled the entire device payment agreement on a phone bought 3 months ago. and canceled a line WITHOUT our permission. just out of the blue! the merger has destroyed USC, and what made it good: caring about people.

just a public service announcement to any #uscellular customers - t-mobile has killed what made USC great - which was helping customers in a bind. their agents are now robotic with no regard for customers and basically told me so to “streamline” we are leaving @TMobile ASAP

@Staamani The Ethernet cable may be pre-installed in the gateway or used for testing, it doesn’t mean a device or connection is active. Learn more: t-mobile.com/home-internet/…. Send me a DM to review it promptly ^SandraC

How is there a whole ethernet connected to my gateway that I never connected? @TMobile Im so confused.

@Luceroo2much Hi, tag in our friends @TMobileHelp for further assistance on this request. They'll be happy to help.

@__1xnan Hello. We will review what’s causing the call failures and help get this sorted out. Please send us a DM to @tmobilehelp so we can check your location and device details and work on fixing this.

@SFSKHI Thank you for reaching out about the unlock of your device, and I can help find the right path forward. Please DM me @TMobileHelp with your device information to get started. For the security of your info we would recommend deleting your IMEI from this post. ^RichardD

@TMobile I have an Inseego M2000 hotspot that was previously unlocked in July 2022. It was factory reset and is now locked again. I no longer have an active account, but the device is fully paid off. Can you retrieve the 8-digit unlock code for my IMEI [9900 1657 3035 761]?"

@NishantChandra2 I'm here to help with your coverage concerns in San Francisco to ensure your switch to us is what was expected. Nishant, please send us a DM and we'll get this fixed swiftly. ^AndrewP

Biggest mistake I made recently was switching from @ATT to @TMobile. My service is so bad in San Francisco that I don’t even get service in some neighborhoods…

@trevormdale Trevor, if you're in need of assistance with returning the gateway and mesh extender after confirming this service isn't right for you, we can help. Please DM us so can gather more information and work toward a solution together. ^AlexisD

Don't get @TMobile home internet. At @SamsClub I got the home internet box, it didn't work great so I went to local t-mobile store and got the extender. This was still not the answer, I tried returning the system, they told me I had 15 days, NOPE! Run from T-Mobile, ripoff!

@BrianNg7037031 Brian, send us a DM with the best number to reach you at so we can connect and check into your Hulu on Us feature. We look forward to your message and are here ready to assist further. ^AndrewP

@TMobile I wanna talk to an executive social care lead because on the 23rd normal executive social care reps wasn’t able to get back my targeted Hulu on us but an executive social care lead was.

@TMobileHelp @TMobile is Jamie English working today? can I try switching from HULDNADOU to HULOFADOU again? my Hulu redemption issue is still persisting. executive social care isn’t able to get those codes applied. Needs to be an executive social care lead.

@kittie_pride @TMobileHelp Please double check your settings to ensure you can send and receive DMs with the help of these steps: help.x.com/en/using-x/dir…. DM @TMobileHelp Afterwards so we can assist you. ^NevinBruce

@TMobileHelp Been trying to get assistance for awhile, anyone available for assistance?

@HYLTSEHUN Hoo boy do we have some news for you t-mobile.com/benefits/mlb

@lizaboth Wait… we DO??!?!?

How it feels watching T Mobile customers get MLBTv for free every year