Town

Last year I was trying to find all the Timothee Chalamet movies where he speaks French. ChatGPT gave me a full list in seconds. And then I closed the tab. I think that's how most people use it. You get what you came for and nothing pulls you to the next thing, so you just leave. The products people stay on don't work like that. TikTok doesn't wait for you to know what you want. It just shows you the next thing. More than 20% of what people do on Town, they never asked for. Town surfaced it first. We watch your email, your calendar, your Slack, and we start to notice things you need before you do. An email comes in from someone you've never heard of, and before you think to Google them your Townie has already looked them up. You have a meeting with someone you haven't spoken to in three months and the prep is already there when you open your calendar. You didn't ask for any of it. That's what we're trying to build.

This is a new paradigm for interacting with Claude that is significantly more "inline" with all the other human activity org-wide. Once you do all of the under the hood engineering work to make this "just work" (e.g. across tools, integrations, compute environments, memory, security, etc.), Claude basically joins the team in a seamless way - you can talk to it as you would talk to a person and it can help with a very large variety of workloads. Imo this is the 3rd major redesign of LLM UIUX. The first paradigm was that the LLM is a website you go to, the second was that it is an app you download to your computer. This third one is that it is a self-contained, persistent, asynchronous entity with org-wide tools and context, working alongside teams of humans. It really takes a while to wrap your head around it, but it works and it is awesome.