UGG SUPPORT

Need help or have a question? This is the official customer service channel for UGG 📲

@mayra_presa @mayra_presa Hi there, we’re sorry for the frustration. Please kindly follow us so we are able to DM you to look into this right away.

@UGG @cher Hi I’m very dissatisfied in the quality of my boots that I just bought in December. They look like they are a year old. I have proof of purchase and pictures of my boots. Ugg you have to do better. We pay a lot of money

No introduction needed. Ladies and gentlement... @cher in the Classic Mini: ugg.com/feel Featuring: Cher Directed by: Kauai Moliterno and Michael Barth Styled by: Marjan Malakpour Makeup by: Francesca Tolot Hair by: Serena Radaelli

@mayra_presa @mayra_presa Hi , we’re sorry for the frustration. Please kindly follow us back so we are able to DM you to look into this right away

@UGG you have to do better. I bought some Ugg boot back in December and they look like they are a year old. Very disappointed with my purchase. One month look how they look

@RussellWolff @RussellWolff Hi , we’re sorry for the frustration. Please kindly follow us back so we are able to DM you to look into this right away

@saks @SaksOFF5TH COMMITING FRAUD - FALSE ADVERTISING - REFUSE TO MAKE IT RIGHT & CHANGE THE FRAUDULENT @UGG LISTING!!! Promise UGGPURE send UGGPLUS - This is #FRAUD - @bbb_us @AskAmex

@mimi112606 @mimi112606 Hi , we’re sorry for the frustration. Please kindly follow us back so we are able to DM you to look into this right away

@UGG Terrible customer service and rewards program. I made a gift purchase using my $20 rewards and the recipient wanted a different color in the same item. Ugg did not process the exchange and would not reissue my rewards for a new purchase. Terrible way to treat customers.

@rickards_laura Hi , I've replied to your DM. ^Steph

@UGG_Support I’ve followed, I’d like this issue resolved please as I’m getting nowhere with your customer services via online chat or email.

Do not order from @ugg uk!! Absolute disgusting company. Delivery never came. They went from saying the parcel was left at the door (which it wasn’t) to then saying it was signed for. I have provided proof of my signature to prove it’s been forged and they still won’t refund me!!

@limamilama @limamilama Hi .please kindly follow us so we are able to DM you to look into this right away.

@UGG I received my order EU14390274 opened and completely empty, placed above my mailbox. I contacted your website chat but got no response. This situation is unacceptable. Please contact me urgently to resolve this issue!!!!!

@OnlyRealPHD1 @OnlyRealPHD1 Hi .please kindly follow us so we are able to DM you to look into this right away.

@UGG it’s been days since you’ve asked for me to DM you and send my country of residence which I had done and still I’m yet to hear back from you regarding my initial complaint. I’d appreciate a rapid response on this dreadful experience from your products.

@__BrittanyW @__BrittanyW Hi .please kindly follow us so we are able to DM you to look into this right away.

I’m so irritated, I wore my sunburst Uggs 1 time, then they ripped straight up the middle the second time I tried to wear them! 😡 @UGG really won’t offer any type of repair options 😒

@akinaslihan @akinaslihan Hi .please kindly follow us so we are able to DM you to look into this right away.

Always having problem with UPS. We are working at home.However UPS could never handled our parcels. This is 4th time in last two weeks that they left it directy to access point which is far from home.Please work with other carriers. @UGG @UPS @RalphLauren @USAVINTAGESTORE

@Danielle92_ @Danielle92_ Hi .please kindly follow us so we are able to DM you to look into this right away.

@UGG I started a return yesterday and need to print the Royal Mail label. Can I use the pre printed one in the box instead or will I not be able to now I’ve generated another copy online?

@bharris4416 @bharris4416 Hi .please kindly follow us so we are able to DM you to look into this right away.

@UGG 20 days and still no response from @UGG regarding my daughter's shoe repair. 😩 #CustomerService #Frustration

@UGG I purchased these for my daughter, and unfortunately, this issue occurred after she had only worn them a couple of times. Since November 16th, I have been attempting to contact customer service to resolve this, but I have not yet received a satisfactory resolution

@1987Bishop @1987Bishop Hi .please kindly follow us so we are able to DM you to look into this right away.

@loggerslgn @loggerslgn Hi there, we’re sorry for the frustration. Please send us a DM with more details. Thank you

@UGG emailed your customer services regarding faulty Uggs, no reply from them. They are u wearable and leaking water ??? No receipt as they were a gift but surely the authentication can be verified from the boot itself. Really really disappointing