Vinal

Thinking of booking with Lastminute.com? Don’t!! £££ Maldives trip and when @etihad turns a 1h40 stopover into 7h30, they call it a “minor change”. Rude. Dismissive. Zero help. Travelling with a baby and losing paid resort time! Worst customer service I have encountered

@Georgeatasda Really disappointed. We requested a collection date extension as we were abroad. You confirmed it was extended to 19 Jan, yet after a 25 min drive today we were told the order had already been sent back. Very frustrating experience - please can you look into this?

@asda Bought these chillies yesterday - already soft, mouldy & wrinkled. No use-by date. Total waste of money. Completely unacceptable!!

@destination2uk Spent thousands on a “luxury” holiday, flying @etihad - yet we’re expected to pay extra just to choose seats. Other airlines include this as standard!! Premium price, penny-pinching service. ✈️💸

Charging long-haul passengers to choose a seat isn’t innovation, it’s exploitation. @etihad, if you want to play budget airline games, don’t charge premium airline prices. ✈️ #CustomerFirst

@CrystalTravel your advertised flight prices are misleading. Once on your site, the prices jump, and I get spammed with calls after entering my details. Offering more expensive flights after baiting with low fares = dishonest tactics!! Please do better!

@Georgeatasda I returned 2 online orders via your in-store drop box but was only refunded for 1. Staff said the machine wasn’t working, so no proof was given. This is the second time I’ve been short refunded. Your process is flawed and frankly, feels dishonest.

@kingshakaint Even if baggage handling and customs fall under third parties, @kingshakaairpt remains guilty by association. These incidents happen under your roof, on your watch, and damage your reputation. Accountability can’t be outsourced. @kingshakaint

Hi, we’re truly sorry to hear about your concerns. Please be assured that we take allegations of misconduct very seriously. Baggage handling is managed by airlines and their appointed service providers, while customs services fall under the South African Revenue Service (SARS). We encourage you to report any incidents directly so they can be fully investigated. You can DM us with more details or contact our airport management team at customercare@airports.co.za. We are committed to providing a safe and respectful experience for all travelers. Regards,NK

@kingshakaairpt - when will you clean up the cesspool that is your baggage handling and customs operation? Travelers deserve better than thieves and extortionists in uniform!! @kingshakaint

Shoutout to @kingshakaint baggage handlers and customs staff - the real criminals no one warns you about. Family landing tomorrow, and I fully expect the usual theft and extortion. SA deserves better!!

@vumatel Webafrica reference: #262570

@Vinal_P Hi Vinal, kindly provide us with your Vumatel ticket logged with your ISP, and we will assist.

@vumatel No connection since Wednesday. I’ve called multiple times but keep getting the same response. This is beyond frustrating - I can’t work from home without WiFi. Will a credit be issued for the days without service? Paying for something I’m not getting is unacceptable.

@wizzair Charging both parents extra to sit together with an infant who doesn’t even get a seat? It’s completely unreasonable, illogical, and feels like pure opportunism. Families shouldn’t be exploited just for wanting to care for their child. #DoBetter #FlyingLogic

@MassmartSA truly convinced that your Price beat promise is BULLSHIT! Emailed all the required info 4 days ago and heard nothing back, the retailer with the cheaper product have since increased their prices so how would you validate my claim - very convenient! #falseadvertising

@kingshakaint You know that you are travelling to a corrupt country when you’re more concerned about THIEVING baggage handlers and OPPORTUNISTIC customs officials at the Durban airport, more than your flight being cancelled tomorrow! #worstairportintheworld

@AmazonUK Delivery status: ‘PARCEL WAS HANDED TO RESIDENT’ which is an absolute lie - leaving a brand new TV on someone’s door step is the height of ridiculously poor customer service!!

@AldiUK I avoid buying veg from you because there’s either tiny bugs in them or it’s disgusting & rotten like I found on the weekend! Total waste of my money. And the cheek to attach a best before date of 18th of Oct! No excuse for poor quality 😡

@Debenhams after waiting longer than I should have to for my £600 order - they finally arrived, SCRATCHED! You need to do better - substandard service does not cut it in such a competitive market!!

@passportwaiting Fast track renewal passport wait times - 16 days!!!! And that’s after hounding them with phone calls.

Updated average UK passport wait times: 1st adult 21.38 days Adult renewal 13.07 days 1st Child 20.55 days Child Renewal 16.50 days #passport #travelnews

@HM_Passport just stumbled across this very interesting document which details exactly how staff should treat fast track applications - shocking to note, that nobody bothered to follow protocol. Next step - the Parliamentary Ombudsman!