Dorothea FlyingBrussel Supervisor

@ginovalencia We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!

@FlyingBrussels My wife and I are finishing off our honeymoon and now because of your team it’s trending badly. Our NONSTOP flight from FCO to BRU yesterday was delayed by 1 hour because “they wanted to make sure all checked luggages were loaded onto the plane.” but of course,

@jouzic Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable Whatsapp number for assistance via DM.Thank you.

@BrunoFahy @FlyingBrussels Plutôt que demander à un autre passager d’enregistrer une valise de vêtements… Je n’aurais eu aucun problème à laisser ma valise en soute si elle avait été remplie de vêtements et non d’appareils fragiles. Quid si le Scoopy arrive pété ???

Extrêmement déçu par @FlyingBrussels qui m’impose d’enregistrer un bagage fragile en soute sous prétexte de « manque de place dans l’avion », refuse tout dialogue et me menace de ne pas pouvoir embarquer en cas de refus. Du vrai chantage. Jamais vu ça…

@lttvnk Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@zoangig Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@___Flynbrussel I’m guessing this is a fake account. I’ll wait for an answer from the real @FlyingBrussels account. Thanks!

Beste @FlyingBrussels Vergoeden jullie ook handbagage die kapot gegaan is en treinen die gemist worden omdat de handbagage in het ruim moest en ik moest wachten op mijn handbagage ipv op mijn trein te zitten? Met vriendelijke groeten Angela

@_anthonymaton Hi we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable Whatsapp number for assistance via DM.Thank you.

@FlyingBrussels My flight is delayed, there is no info and nobody at the gate … It’s very unprofessional

@ceh0 i we apologize for the inconvenience. Please note that we have already escalated this matter to the relevant department, kindly share reachable Whatsapp number for assistance via DM.Thank you.

@G4Shallow We're truly sorry to hear about your experience and understand how frustrating this must be. Please DM us your contact details, so we can review your options.

@FlyingBrussels I received an email asking me to use the Dreamville Baggage Drop Off at Tomorrowland for return journey. Our flight back is 10:50 am, what is the latest time we can drop our suitcases off? Our tent needs to go inside one of the cases.

@TarusThomas We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!

@FlyingBrussels I am deeply concerned on how you treat your clients. I filed a case No. 2406-SN-02793 and all my communications to your company are being ignored. I will appreciate your support and kind response on this issue

@mouse256x We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!

If you book a flight from @EurowingsAir_ with @FlyingBrussels, neither of their helpdesks can help you is your flight is canceled. This is worse than Ryanair

@FlatWorldBuzz We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

Very disappointment today in @FlyingBrussels / @lufthansa with a last minute canceled flight to Munich this morning, a re-booking into the last seat on the plane, so last one of the plane as well and a completely disrupted business/working day schedule! /1

@suz_saraya We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

@FlyingBrussels I have not received 2 of my 4 pieces of luggage. Your representatives have been unhelpful. No information after 72 hours. Had to correct the info I gave them 3 times. Every part of this trip has been horrible. No one seems to care. Do something!

@SvenRoels We would like to address your concerns on top priority. Kindly send a direct message with your Phone number for further response. Thank you.

@SFMBreitenbach We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!

Our combined flights back from Mongolia took 29 hours. On our last leg, 2hr flight from Brussels to Edinburgh @FlyingBrussels was charging for drinks and snacks, and they have lost one piece of our luggage 🙁 I don’t think I will fly with them again. #poorservice

@OlaKwiecien3 Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@Geo_Juv @SFMBreitenbach @FlyingBrussels @EdinburghAirpor Samples will be shipped with DHL - insured and all that. We are taking no chances! But the lost bag contains all our caving gear 😬

@barbdiva Hey, thanks for your message. We apologise for any inconvenience. Please follow back and DM us your reachable Whatsapp number, so that we can look into any issues you may have and get this resolved.

@brimajr @American @skyteam @united @snbrussels @staralliance @united @FlyingBrussels @staralliance this is very frustrating that you will not help my husband @brimajr and I locate our 5 suitcases that we were told they are just sitting in Brussels airport. This is unacceptable!

@united After almost 10 yrs as either Gold or Platinum w/ @Delta & taking 2-3 international trips/yr in addition to domestic, I did a status match w/ @united since @airfrance no longer flies to my fave destination... 10 flights on @staralliance partners this yr so far - all late!

@nadalashi We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!

@FlyingBrussels what good is live chat if no one responds...#helpneeded #assistancerequired

@Martigan31 We're sorry to hear about this experience. If you'd like any assistance from our end on this, please don't hesitate to DM us your contact details at your earliest convenience. We're glad to help!twitter.com/messages/compo…

@FlyingBrussels vous êtes vraiment incompétents.. Le vol de ma compagne était censé partir à 18h et arriver à 20h15. À 20h15 non seulement le vol n'avait pas encore décollé, mais tous les agents avec qui j'ai echangé ont tous essayé de me gaslight que l'avion était à l'heure. 🤯

@lecureuilc Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support. twitter.com/messages/compo…

@EylStocks Thank you for reaching out, kindly follow back and share with us your reachable number for our call support team to contact you directly for assistance and support. twitter.com/messages/compo…

@gzoejones Hi, We apologise for the frustrating moment kindly follow back and DM with your reachable WhatsApp number for further assistance. Thank you🌹twitter.com/messages/compo…

@10t3l @FlyingBrussels @FlyingBrussels had the worst customer service experience. Had to cancel my flight because my sister is very sick and they would fund my money

@FlyingBrussels this is now 2 days past since I’m waiting to receive my luggage that was not loaded to Nairobi.No one is taking the phone. What is this??